ESPN abruptly changes to Qwest

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch … (read more)

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch to Qwest happens whether or not I click on an ESPN story link or not (I never click on ads). When this occurs, I avoid clicking any links on the Qwest page, instead opting to close the page and then Firefox altogether to avoid a security risk. Are there any steps I should take to prevent this from occurring? Thank you for your time and consideration! Brett Portland, Oregon

Asked by brettcolsen 2 days ago

New Tabs and new windows at the same time

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a… (read more)

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

Asked by sara.hollander 3 days ago

Last reply by sara.hollander 2 days ago

Firefox using HUGE amounts of CPU and memory

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU… (read more)

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU all the time that my laptop is overheating (slight hyperbole, but it's definitely churning the fans a lot, and the area around the keyboard gets hot to the touch). Sometimes it uses up to 45% CPU, and over 20% memory!!! (as reported in the task manager) Usually around 20-25% though. While Chrome, at the same time, is using 0.1%. It's not just when starting up, either, it's continuous during use, until I quit Firefox.

What the h*** is going on?!? I've tried the troubleshooting steps, but it remains crazy regardless of turning off extensions, and I'm just using the default theme. I notice it's mainly when loading images, like on social media.

This is insane. What is happening. Can someone help me?

Asked by Kristina_A 2 days ago

Last reply by Kristina_A 2 days ago

Inability to access website.

Every time I try to access my xFinity/Comcast Account to retrieve my email, Firefox prevents from going to the website and gives me the following message: You don't have… (read more)

Every time I try to access my xFinity/Comcast Account to retrieve my email, Firefox prevents from going to the website and gives me the following message:

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.36747e68.1725716846.72b1c0be

https://errors.edgesuite.net/18.36747e68.1725716846.72b1c0be

This is now becoming a real pain in the ass since I cant retrieve my email now for the past three days. Prior to three days ago, this was never a problem. Even if I try from another server, I get the same error message....

Someone please help me!!!! - Jack Mastrangelo

Asked by masterofangels 2 days ago

You tube

So out of nowhere My Youtube Premium has disappeared on Firefox, although it's still on Safari. Any ideas? And, no I haven't changed any settings.

Asked by bluebeamer1 3 days ago

Cant access Pay Bills on bank website

Ive been using Firefox as my default browser for quite some time. However, I cant access "Pay Bills" on my bank website. I receive this message "Why can't I access Bill … (read more)

Ive been using Firefox as my default browser for quite some time. However, I cant access "Pay Bills" on my bank website. I receive this message "Why can't I access Bill Pay? You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms: Block third party cookies Cookie tracking Cross-site tracking. Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings." Not sure I know how to do this.... Please help Thanks Carol

Asked by Carol1234 3 days ago

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Asked by John Martin 1 month ago

Last reply by John Martin 3 days ago

video uploads on youtube sticking at 0%

On Aug 23, 2024 I was still able to upload videos to YouTube easily. When I tried again yesterday, all my attempts to upload videos would result in the Upload dialog stic… (read more)

On Aug 23, 2024 I was still able to upload videos to YouTube easily. When I tried again yesterday, all my attempts to upload videos would result in the Upload dialog sticking at 0%, no matter how long I waited. I tried again today and a separate error in which I clicked an option to Delete a 0% uploaded video resulted in approximately 50 of my last youtube uploads being deleted (that's *on* youtube). I tried today with Safari and I had no trouble uploading a video to youtube. Therefore I'm now thinking that there was a recent update to Firefox that is causing this problem.

I'm running Mac OS 10.14.6 and Firefox 115.15.0esr. Before you tell me I should upgrade everything — I'm old — on a fixed income and running older hardware... upgrading is not really an option. Seeing how Firefox was working just a couple of weeks ago for what I needed, is there a way back to a former version?

Asked by Fox Mahoney 3 days ago