Firefox Community Forum

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Hello today i went to a it specialist, he reinstalled my windows and i lost all my backups i had been using firefox for a few days and saved a lot of stuff in bookmarks but now they dont sync i can only sync my old bookmarks from edge.Is there a way to check if my bookmarks were saved on a server?

Hi, I hope someone can help me. Please note I live in UK and I have a Desktop Computer but do not have a mobile phone. I use Firefox browser. This is what happened over 2 days Thurs and Friday. 28-11-24 THURSDAY @1.38pm On Thursday morning I used my computer with Firefox browser, and it worked perfectly OK. Then I had to go out shopping @11-15am. When I came back in doors @1.38PM I turned on my computer, it booted up as normal, then a Blue Screen appeared, with a message from Microsoft re back up in Cloud. I have not actually used Cloud before, although I did try to set it up earlier this year but not completed. So, I thought I would try again. This time I tried to register for the first time on cloud, I entered my email address and country, date of birth and then a password. Maybe something else, can't remember.

Then it asked for a code number that it said it had sent to my email, but I could not get that email then as I was stuck in between booting up and the Desktop screen. ( I DO NOT HAVE A MOBILE PHONE) As I did not have the code number, I clicked on, what may have said “not now” or similar message. Anyway, it would not continue so I had no option than to press the back button arrow, top left corner, several times. I think it took me back to the page with choices. I think I clicked remind me in a few days, which took me to the Desktop.

Normally my computer automatically opens Firefox Browser, but this time, I had to open Firefox, still no problem so far and the rest of Thursday OK. I did not try Microsoft Cloud again on Thursday.

29-11-24 Friday @ about 10.15am I thought that when I booted up, it may go back to where I left it Thursday, but no. When I turned on, there was no sign of the Blue Screen or Microsoft Cloud message re Back Up. When computer reached the Desktop, it did not load Firefox but an ERROR MESSAGE. It said. ERROR: PLATFORM VERSION "133.0" IS NOT COMPATABLE WITH MINVERSION >= 132.0.2 MAXVERSION <= 132.0.2 MAYBE TRY TO REINSTALL FIREFOX

It worked perfectly well before I tried to set up Microsoft Cloud yesterday (Thurs 28-11-24) now I cannot load or use Firefox at all, because it comes up with the same message every time. I have tried turning the computer off and back on, no luck.

My worry about Reinstalling Firefox is that I have hundreds of websites saved in bookmarks folders and I am not sure if I would lose them.

At this moment I have had to endure Microsoft Edge which I don't like. Don't put me through any more pain. Can you please help out a pensioner lost in the modern technological world. Thank you David

I'm an author, publishing through KDP since 2022. As a UK resident, I publish initially on amazon.co.uk, after which Amazon sends the ebooks and print books to amazon.com and so forth. However, when I view the books on the US site, they are shown as 'currently unavailable.' This only happens in Firefox. I also use Chrome now and again, and it's fine there. The books clearly are available, because US readers buy them. But clearly I don't want to risk any US Firefox readers thinking they're unavailable, if they have the same problem that I'm having. I raised this with Amazon a while ago, but they said it was nothing to do with them, and must be an issue with my browser. I've recently published the third book in a series, and it's just the same. Any suggestions?

Yahoo isn't loading at all for me, more specifically guce.yahoo.com. I have managed to get into the login.yahoo.com page and log in but after the log in process it goes to the first page again and gives me the same "The connection has timed out". I just installed the browser and this might make me not use it ngl. I have tried both clearing cookies and troubleshooting mode.

When I open Firefox on the desktop computer it automatically opens all of the tabs in bookmarks instead of just a singe page. How can I get it to stop opening all of the bookmarks automatically?

i restarted firefox, and on it's new tab when re-opening it offered the "review checker", so i clicked the "try on amazon" I don't get the icon in my search bar. is it an add-on/extension that i can just search for in the google store even though it's in beta?

My Firefox on windows 10 crashes tabs OFTEN. Mostly is seems to be Facebook and YouTube tabs, but other tabs will crash and this morning, the Firefox start page tab crashed. I've done "refreshes", I've uninstalled and deleted the folder and re-installed, I've checked the SSD for errors. Nothing appears in the event viewer. Is there some way to definitively figure what is causing this?

Lorsque je quitte le plein écran sur firefox la partie réduite se met systématiquement en haut à gauche au lieu de retrouver la place que je lui avait donné auparavant. Comment revenir à un état entérieur où ça fonctionnait parfaitement ?

When on a web page or e-mail I regularly get a spinning multi colored ball which stops/interrupts the loading of the page. It will last for 3/4/5 seconds and then stop. What's up ??

When on google.com, clicking the search engine gives the error "Uncaught Storage mechanism: Quota exceeded", of which this does not occur on other browsers.

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11.

everytime I want to access a synced page, like gmail, or my trading brokers page, it asks me to login again, so its synced, but have to relogin every time I open the firefox browser, or even when I simply close the tab. I never have to log in repeatedly on the desktop.

Also, my favourite extension Tab Stash, is missing features in this firefox browser. I have tested everything to get it to work, including clearing the cache, restarting. normally you can right click a firefox tab like the attached image, and choose "open Tab Stash in a Tab". and other options. but they dont show in this synced version of the browser. Very weird and frustrating. I must get this to work as I manage hundreds of saved tabs and folders through Tab Stash which is only available on Firefox.

I dont know how to contact the extension creator, I cant see any contact link on his gitHub.

I have tried multiple media players and I have the same issue with all of them

Whilst playing a downloaded video - as soon as I open a new window to perform a search - the video stutters and the playback is slurred for a couple up to several seconds

Started on VLC so I tried PotPlayer instead same issue

Thanks in advance

Is there any way to move the download thing to the bottom like it used to be in old Chrome? Just gave up on that PoS after 20+ years, it keeps being updated by windows 10, but I know nothing about Firefox.

    Also, is there a way to set it to auto open zip or rar files when I download them? That would bypass the problem of wanting to move that stupid tiny arrow.

Find that at each update, the Startpage search engine is re-installed WITHOUT my permission. I understand startpage can be defined as a PUP, and I don't trust it. The most aggravating thing is that installing add-ons and extentions without users' permission is unconscionable.

Would like to know if there is any way I can block the reinstallation of this at each update.

Thanks.

Hello.

I am a linux user.

I updated firefox yesterday. I am using several profiles for my convienience, and exactly one (1) lost its ability to create new history, all the saved passwords, and all the plugin data. Along with the message "another application is using firefox file", which sadly give no useful details about anything.

I have done a backup of that profile, and poked a bit at it ; all files seem here and are apparently correct. In particular, login.json is not corrupted, and I could add new passwords, which would appear in that file, but the 100+ passwords that I had before are invisible

I have tried to see if firefox give any useful logs, but found none both on command line and in journalctl. Do you know how/where to find out what firefox don't like in the profile files ?

I would *very much* like to not lose my passwords and login so it's my main area of concern.

Hi,

My laptop had broken and I had to reinstall Windows. All of my files had been lost on the C drive, including Firefox bookmarks. Sadly there weren't any backup json files anywhere else. Is there a way to recover those bookmarks somehow?

Thank you, János