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Problem at exporting passwords

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and … (read more)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Asked by jcfplanck 2 years ago

Answered by cor-el 2 years ago

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My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (read more)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

Asked by arsena 2 years ago

Last reply by FredMcD 1 year ago

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All passwords are gone

After a recent update all of my passwords are gone (as well as history, bookmarks, etc) One post says to replace the key3.db and logins.json files to restore them. Howeve… (read more)

After a recent update all of my passwords are gone (as well as history, bookmarks, etc)

One post says to replace the key3.db and logins.json files to restore them. However, the current folder does not contain a key3.db file. Only a key4.db file.

Asked by Skiddingme 2 years ago

Last reply by cor-el 2 years ago

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Firefox is NOT remembering my passwords. Just began.

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL. I lost all of my logins/passwords tonight, after reinstalling v … (read more)

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL.

I lost all of my logins/passwords tonight, after reinstalling v 66.0.2. I created a couple of passwords, including here. They are NOT in my saved logins. That has never happened before.

I always save logins. And I always update my logins when I change them.

This is becoming tedious.

Thank you.

Asked by CiaoBella1 2 years ago

Answered by FredMcD 2 years ago

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saved logins disappeared

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem wi… (read more)

hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

Asked by kenny.smet1 1 year ago

Last reply by cor-el 1 year ago

PASSWORDS AND LOGINS NOT SAVING FROM DAY TO DAY

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be.… (read more)

Following the latest Firefox update, my computer no longer saves passwords or logins from day to day. I have checked all the settings all of which are as they should be. I have also cleared my cookies and browsing history but it makes no difference, when I log in the following day none have been saved. Please help - I am at my wits end.

Asked by jill.sumbler 1 month ago

Last reply by jill.sumbler 1 month ago

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logins.json.corrupt has zero length - opensuse linux

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, inc… (read more)

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, including my backup.

-rw------- 1 david42 users 1151 Oct 5 13:49 logins.json -- this is the newly created file holding my login here and my email account. -rw------- 1 david42 users 0 Sep 30 10:18 logins.json.09302019 -rw------- 1 david42 users 0 Sep 30 14:35 logins.json-1.corrupt -rw------- 1 david42 users 0 Sep 30 14:37 logins.json-2.corrupt -rw------- 1 david42 users 0 Oct 5 13:27 logins.json-3.corrupt -rw------- 1 david42 users 0 Sep 30 11:22 logins.json.corrupt

This is linux so the AVG problem doesn't apply.

NAME="openSUSE Leap" VERSION="15.0" ID="opensuse-leap" ID_LIKE="suse opensuse" VERSION_ID="15.0" PRETTY_NAME="openSUSE Leap 15.0" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"

Firefox 60.8.0esr (64-bit)

Asked by dvdmaven 1 year ago

Answered by dvdmaven 1 year ago

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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (read more)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Asked by lourdes.santaballa 1 year ago

Answered by lourdes.santaballa 1 year ago

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Logins don't sync with my android device. How do I recover logins using sync?

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folder… (read more)

I did a refresh of Firefox on my laptop (Windows) and all my logins disappeared. I tried moving key4.db and logins.json files as mentioned on the board from other folders on my laptop but the saved logins list resets to empty. That is no longer an option.

I am using sync with an android device which still has all the logins saved. Sync, however doesn't update my laptop to sync the devices. I really want these passwords back and could use some advice on hot to do that. I'm not sure why sync doesn't sync the two devices and yes I have synced both devices.

Asked by billcbos 2 years ago

Last reply by cor-el 2 years ago

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Possible to restore very old (v48) password file?

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topi… (read more)

I purchased a new iMac after 9 years on a MacBook running the last installable version of Firefox: v48. Passwords were not migrated, so have all been lost. All help topics address *.json topics in Profiles. But the old version only has directoryLinks.json and frequencyCap.json files. Possible to restore from such an old version? If not, sadly, I must revert to using Safari. Bye bye Firefox.

Asked by mark160 1 year ago

Answered by cor-el 1 year ago

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passwords lost after every update since firefox 74.0

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I wa… (read more)

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I was asked for my master password, and after entering, my password storage was empty. After a very long time, it seamed as my passwords are back again, but they where not complete, only 271 where back. On an very old system, from which I had transferred the firefox profile to the system now in use, I had had 413 passwords and I had had to create a lot more since this clone. After update to 74.0.1 again, at first passwords where completely lost and now again, lots of them where missing. What was astonishing was, on the old system key4.db is 294912 Byte (and no logins.json), now key4.db is 720896 B (logins.json 141519 B) but for sure lacking lot of information!

Asked by 0771 1 year ago

Answered by FredMcD 1 year ago

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I've lost on my passwords!

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installati… (read more)

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installation folder (now at C:\Program Files(x86) and the "old" installation was at C:\Program Files. How do I copy the saved passwords file from one folder to another? By the way, all my saved passwords are shown perfectly on the other computer... is there a way to migrate them?

Thanks

(Windows 10, Firefox 63.0)

Asked by talxcore 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Firefox wipes saved passwords...AGAIN!

Getting fed up Firefox randomly doing this (others have had this happen too) - for no obvious reason the saved logins and passwords section in Options is completely wiped… (read more)

Getting fed up Firefox randomly doing this (others have had this happen too) - for no obvious reason the saved logins and passwords section in Options is completely wiped. I love Firefox but this problem is making me want to move to another browser sadly. Bank log-ins, etc all gone...AGAIN.

Asked by andrewhodgson 2 years ago

Last reply by andrewhodgson 2 years ago

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My passwords vanish each week, or vanish when I am in GAME mode

Something is deleting my passwords in FF. Mostly when my laptop is in sleep mode, or when in game mode without the firewall set to game mode. But as is, if I use the fire… (read more)

Something is deleting my passwords in FF. Mostly when my laptop is in sleep mode, or when in game mode without the firewall set to game mode. But as is, if I use the firewall to stop everything behind, there is still something that starts and deletes my passwords when it think I am not using the laptop... Is there something that will protect the passwords in FF? Anyone got an idea of what can be doing this?

I am not visiting bad websites, I surf carefully, Windows is always up to date, as is my firewall and antivirus program. I have not downloaded any programs. It all started after my update of the program System Mechanic was done. So now I am in a support war with them, but they say I am the only one with this problem... I'm getting an ulcer here... :-(

Any ideas out there on what can be the problem or having a solution?

Asked by torxic 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (read more)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Asked by Eden 1 year ago

Answered by McCoy 1 year ago

  • Archived

Firefox missing ALL passwords and logins

This is really odd. For some reason all of my previous passwords and logins are missing from Firefox. I don't even know if I updated the browser at all for this to happen… (read more)

This is really odd. For some reason all of my previous passwords and logins are missing from Firefox. I don't even know if I updated the browser at all for this to happen.

What I do know is that the passwords are gone and there is no logins.json.corrupted so I can't follow the steps from what happened to try and get them back. What happpened? I need these passwords. I'm on version 79.0 on Windows 10

Asked by mohamedzv3 11 months ago

Last reply by mohamedzv3 11 months ago

Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 1 week ago

Last reply by BeeJay 5 days ago

  • Archived

all my passwrds are gone

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that… (read more)

went to pull up my saved passwords and they are ALL GONE! Everything I've read online is if NO help. I am not a programmer. What the hell Firefox why would you do that!!!!!! Can someone please give me a simple answer , i know they are there it should not be that hard to restore or find them for god sakes!!!!!!!!!!!!!!!!!!!

Asked by peggyjd 2 years ago

Last reply by peggyjd 2 years ago