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I do not have access to my email at currently att.net

I have an email at currently att.net and have not been able to get into it for 2 days now. The message is that I should open on a new page. I do and the message is then … (read more)

I have an email at currently att.net and have not been able to get into it for 2 days now.

The message is that I should open on a new page. I do and the message is then "something went wrong" and I try again and the same message comes even when opening on a new page.

Need help in opening my email at currently att.net or currently att yahoo.net.

Thank you for your help in advance and look forward to hearing from you soon in this matter.

Thank You, Estella Mills

Asked by Estella Mills 2 months ago

Re recent Firefox upgrade that does not now support Macos High Sierra 10.13.6

I have an old Mac which still works fine, but this latest change to Firefox sort of came out of the blue, so I had not prepared or considered buying an upgraded Mac? Then… (read more)

I have an old Mac which still works fine, but this latest change to Firefox sort of came out of the blue, so I had not prepared or considered buying an upgraded Mac? Then I saw that Firefox were offering a 2 month overlap solution, whereby I could download an Firefox ESR extension which I have since done, which seems to be working, albeit I have now found that it seems Microsoft (I hate those people) have interfered in that I can no longer format any Word documents as I have previously been able to do, when writing to clients using my business profile Matrix letterhead etc, moreover I also have a Skype phone (which is fully credited) yet now when I try to call someone on Skype, whilst I can hear them, they cannot hear me? So I am now wondering, whether your ESR temporary solution doesn't interface with those Microsoft products? I have tried speaking with Microsoft, but honestly it is like talking to a brick wall, as all they are interested in is forcing people like me to pay U.S.D $65 to speak with some Tech head who invariably doesn't know the answer anyway! I would very much appreciate your advise?

Asked by Detective Peter 1 month ago

Wrong password

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wonderin… (read more)

'When I try to sign in to Facebook on my laptop, it says that I am using the wrong password. But that password works for Facebook on my iPad and my iPhone. I'm wondering whether simply changing the password is a solution or whether this situation indicates something else is going on.

Asked by jellis4 1 month ago

Last reply by TechHorse 1 month ago

I can't access the website arivify.com.

When I type in "arivify.com" the response is an error message that another website is embedded in it, perhaps "giveawayoftheday.com? Or is Cloudfare part of the problem?… (read more)

When I type in "arivify.com" the response is an error message that another website is embedded in it, perhaps "giveawayoftheday.com? Or is Cloudfare part of the problem? Here are the links related to the problem, but they are waay above my low techie/end user pay grade: https://support.mozilla.org/en-US/kb/xframe-neterror-page?as=u&utm_source=inproduct https://developers.cloudflare.com/support/troubleshooting/cloudflare-errors/troubleshooting-cloudflare-1xxx-errors/ What is the (easy) solution to access the arivify.com website?

Asked by lanihale 2 months ago

Autoplay

On FireFox v115, on Mac system High Sierra, 10.13.6. Autoplay setting will not let me remove this 'about:welcome^privateBrowsingld=1' or this 'about:welcome' no matter ho… (read more)

On FireFox v115, on Mac system High Sierra, 10.13.6. Autoplay setting will not let me remove this 'about:welcome^privateBrowsingld=1' or this 'about:welcome' no matter how many times I try. The version on my Mac laptop,129, does not have this or anything. What is this?

Asked by hs6fsbsnmm 1 month ago

Latest version of Firefox renders many sites inoperable

Today, it started. When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see att… (read more)

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Asked by enuhfer 3 weeks ago

Last reply by James 3 weeks ago

adding bookmarks no longer functions smoothly through 'Mangae Bookmarks'

"Manage Bookmarks" [I left the misspelling in the subject line because I'm trying to clue into the conversation when I asked this question before on June 17th] no longer … (read more)

"Manage Bookmarks" [I left the misspelling in the subject line because I'm trying to clue into the conversation when I asked this question before on June 17th] no longer functions smoothly if left open longer than a minute. I will add a bookmark to a folder the first time, but then will no appear to repeat the effort with adding another to the same or another folder. Re 'jscher2000's answer to my question, switching to another folder and back offers no relief from this but you are correct in that the issue is the page does not refresh to show added content after the first (or maybe second) time, if left idle a few moments. Closing out and reopening 'Mange Bookmarks' and navigating to the appropriate folder (or subfolder) then becomes necessary for it to display that in fact it had added the bookmark. Tiresome. Is there any way to increase the amount of memory allotted by my computer or Mozilla to this function, to regain the functionality I once took for granted?

Re 'cor-el' , where is the 'places database'? Re how many, hundreds? See 2 screen shots; alphabetical, partial list of single entry under 'e' 'Evironment'; maybe a thousand. I have not tried restarting firefox in troubleshoot mode (latley), but I think I already tried that some time ago and it did not help.

Asked by chasfred2 2 months ago

  • Solved
  • Archived

Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

FireFox Latest Update Failure

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for … (read more)

Hello, FireFox Updated my 17" MacBook Pro- High Sierra on July 30, 2023 successfully to 115.03. There was another update today Aug 1st 115.1esr, which said it Failed for an unknown reason. Can anyone tell me how I can find out what happened? See attached update message.

Thanks in advance for your help.

Asked by SunnySkyez 1 year ago

Last reply by SunnySkyez 1 year ago

  • Archived

Lost passwords

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password… (read more)

I updated Firefox and after the update, all my saved passwords were gone and when I sign back in to the various sites and enter the password its asks to save the password, but it doesn't save...

Asked by toddldrum 1 year ago

Last reply by Terry 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I'v… (read more)

Hello, I've been unable to access google mail/drive recently, w error code SEC_ERROR_UNKNOWN_ISSUER and certificate issuer CISCO. i don't have any antivirus software, I've tried resetting the proxy, clearing cache, reinstalling Firefox, nothing works. If this continues I'll have to definitely move to another browser - with which I have no problem accessing those sites... Help please? Thanks

Asked by fannyvessaz 2 years ago

Last reply by fannyvessaz 2 years ago

  • Archived

Bookmarks gone. Backup is empty.

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I ha… (read more)

Firefox did some update and bookmarks disappeared. So I tried to restore the backup and it is also empty. In fact all the backups seem to not populate any bookmarks. I have another laptop and airdropped the backup file to that laptop to see if I could get the bookmarks back on firefox on there. It worth pointing out that firefox was not updated on my other laptop. When I tried to restore on the other laptop is erased the few bookmarks I had there but didnt give me the missing ones. So now I have 2 computers with no bookmarks.

Please help! Tried to restart , shut down, multiple times and nothing is working.

MacOS 10.13.6

Firefox updated to : 115.1.0esr (64-bit)

Asked by nohocondo 1 year ago

Last reply by nohocondo 1 year ago