Firefox Support Forum

TL;DR: I ended up with 2FA disabled and recovery key enabled

Hello people !

I'm currently testing Firefox Account features such bookmark syncing and its login security (not password storage/sync). Unfortunately I'm having big trouble authenticating myself to the service right now.

I have 2 testing accounts with the following configuration :

1. I've setup 2FA authentication.
2. I did not set a secondary email.
3. I did not set an account recovery key.

Here are some of the tests I'm doing :

1. I start by doing several login/logout to check if 2FA is working as expected.
2. Then I add a secondary email then make it primary then remove the previous primary email.
3. Then again login/logout several times to check if 2FA is working as expected.

At some point I'm unable to login after some iterations of step 3) above.

1. At first I get an error saying my 2FA code is incorrect. But it allows me to login successfully using one of my 2FA backup.
2. Then again I logout/login several times to check if 2FA is working as it should be.
3. Then at some point I get the same error again saying my 2FA code is incorrect. Trying several unused 2FA backup fails with error saying they're also incorrect.
4. Then it finally says that I've tried too many time and suggests I should retry 15mins later.
5. When I try to login after some time it then ask me for an authorization code sent to my email. But then it says every authorization code I try is also incorrect.
6. I managed to disable 2FA from on one of the account I was still logged in Firefox. But when trying to login on another Firefox profile then I get the same error saying I tried too many times.

Just for clarification - Please note that I may have use one or two 2FA codes instead of authorization keys when it asked me so. But I did not mistyped any 2FA or auth code I've tried.

And after several hours of giving up on it - the problem suddenly vanished and I could login/logout fine. As a precaution I add a recovery key and decided to disable 2FA because I can be sure it will work as is should.

Maybe I get locked but I dont know what really happened. I believe I did not a lot of login abuse though. I just feel like it's a big issue for my case because I could not rely on the 2FA backup and authorization keys. The error didn't help either because it likely says I've been locked. Whereas having one or two mistyped codes or using "several correct 2FA backup and auth keys" which were wrongly considered incorrect - should not be treated as a login abuse or brute force.

From now on I will likely disable 2FA if using this service. I understand these tests are not things you do on everyday use but I can't imagine how bad it would feel if I have sync sensitive data such as passwords and have to wait hours to unlock access to my account (even if not to access those data).

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that

fc37.x86_64 ff 110 64 bit

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keywords: firefox (111.0 (64-bit)) issue/ bookmarking/ ubuntu. hi, before this version, when i drag a link from the tab link bar, to a bookmark folder, it names the link properly using information from the site (link). eg. a youtube page link https://www.youtube.com/watch?v=2v-gvRxmINg before, when dragged to bookmark, it is named as the video name: 8 Reasons to QUIT CHROME and USE BRAVE Instead! . this helpful to know what the bookmark.

but now, the name is simply the link, ie, https://www.youtube.com/watch?v=2v-gvRxmINg. this is a terrible name.

not sure whether this is the right place for this. this is either a bug or a "new" feature that i have to configure manually the behavior of bookmarking.

this is the info of firefox: -- see attached file. 111.0 (64-bit)

os: ubuntu $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.2 LTS Release: 22.04 Codename: jammy

thanks

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I see from a variety of articles across the web that I should be able to install and use a Linux version of Firefox, but I can't find info on this here on mozilla.org Which is my preferred source when it comes to Firefox :)

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