Firefox Support Forum

Hi

I'm an Computer Vision engineer and I migrated from Chrome recently.

The problem is, when I train a neural network and GPU utilization goes beyond 90% Firefox becomes unusable and sometime freeze my whole PC entirely.

I'm not even talking about YouTube or video sites, just new tab is enough to cause problem.

This never happen in Chrome and I'm forced to keep using it every time I need to use GPU.

Is there any tip for this?

For past week or so, pages very, very slow to load. I often must close and open browser, as pages become unresponsive. I have NEVER had this problem; have always been able to open these multiple tabs and navigate between them with no problem at all over past year! I have made zero changes to add-ons or software in past 2 months. The ONLY change has been the FireFox update. I am now being forced to use another browser. Please let me know how I can reverse the update and go back to an older, stable, usable version of FireFox

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a2800201121 11/20/2020, 4:49 PM

Here is the crash info. Recently, usually when scrolling through sites, my tabs would crash unexpectedly. This is a brand-new laptop that I have had for a little over a week now. Any help would be greatly appreciated.

Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ

Crash Address: 0xffffffffffffffff

I have recently been suffering an issue where the browser becomes unresponsive and consumes massive amounts of hardware resources especially memory, in one case was using over 60 gigabytes of combined physical and virtual memory.

I have tried refreshing with Firefox Refresh, reinstalling and the problem still persists.

I believe it is either one of the addons Tree Style Tabs, but I don't know how to accurately diagnose this though, as sometimes I am able to get to the about:addons and disable one or the other but the problem doesn't go away and in some cases escalates to freezing the whole process.

When the application does this, the currently selected pages still work say I have one open of the ABC news website, I can still scroll up and down, but if I click a link to another article or something, nothing happens, same applies if I try to do anything with the address bar, the history and suggestions pop up but the browser doesn't do anything even after I hit enter.

I'd like to try and find out what the program is doing during this state of unresponsiveness, I left it for a couple of hours last week to see if it could work itself out, turns out it couldn't and the system ran out of Ram and fell over. I'd like to know how to diagnose it, know what it's doing, what it's hung up on and if it's related to an addon, tell the creator about it.

I apologise if this is not the correct way to go about this, I have just run out of patience trying to fix this myself.

Hi The other day i was watching a movie on Viaplay. I paused it, and when i started it again, there was no sound. Ive tried other websites, to see if there is any sound, but sadly no. Ive tried other browser, and there the sound works just fine.

ive tried reinstall mozilla, and seached for solutions, but cant get any answers.

Please is there som tec guru, that can help me

Best reggards

Michael

I'm using Firefox v 83.0 on Manjaro (Gnome) Linux. YouTube videos in theater/full-screen mode lag if resolution is higher than 360p and cause the CPU usage to burst. This happens for large web pages as well: when I scroll the page, text overlaps and everything is terribly slow. I've checked and this seems to be a Firefox related problem; videos play smoothly both on VLC and Chromium. I've tried all official troubleshooting suggestions: changing to default theme, refreshing Firefox, starting in safe-mode, disabling extensions, disabling hardware acceleration and so on, with no success. I've never had any problems with Firefox for Linux before and I wonder what could be the cause.

I attached screenshots for comparison of CPU usage for the same video playing in theater mode in Firefox and Chromium.

Whenever I try to acess canvas for my university, I get this error attatched below.

I've tried clearing my cache and cookies as well as restarting Firefox but I still seem to have this issue. Any fixes? Thanks!

I continually have a yellow bar across the top of the page when I open Facebook on Firefox.

It says "A web page is slowing down your browser. What would you like to do?" then there are 2 buttons and a X next to that question.

My request is for Firefox to tell me it is Facebook causing the problem and how to get rid of it.

When I look at things like

  https://www.yahoo.com/entertainment/monolith-discovered-utah-desert-everyone-000002100.html

I see these strange gray blocks (I think related to twitter) that have a light vertical bar moving across. This happens a lot of times. Has been happening for a few months. I suppose this relates to something they started doing in HTML at that time.

Message received three times so far: "This computer is blocked. Error #MS-77X1. Call 1-888-690-0670." Is this a scam? Screen freezes. I immediately shut down and reboot. What else can or should I do?

Hello.

My firefox has crashed daily. I could not identify any standard behaviour . Can anydody help?

This is the last ID crash: bp-aa3008ce-370d-4773-986c-71fdc0201124

Tks

Matheus Gil

For some reason Firefox keeps freezing and i can't do anything on my PC and have to restart it to bypass the issue but the same problem keeps happening. I'm not sure what the exact issue is or how to fix it.

I notice while browsing that my pages weren't loading as quick as normal. internet speed seemed fine so i opened task manager which under firefox it showing 5 open, although there is only one screen showing. I took at screen shot

The issue: on all sites, whenever media with audio plays (either automatically, or when I click), the audio stops after 2-3 seconds. If it is video, the video continues to play without sound. When it is audio-only, such as bandcamp, the timestamp stops. Audio resumes playing if I rewind or manually move the timestamp handle (scrubber?) back. This must be repeated each time the media is paused. Audio does not resume playing if play and pause are pressed, or if the site is refreshed.

Troubleshooting steps attempted so far:

• Tried a different browser. Microsoft Edge works just fine.
• Allowed autoplay for both audio and video
• Cleared cache, and ensured that cookies were allowed
• Turned off all adblockers
• Uninstalled flash
• Refreshed firefox settings

I'm at a loss!

Have tried just about everything (i think) as i have read in the other support posts. When i boot my computer and try firefox, it loads for a second and then crashes asking to send the crash report and to restore the tab. I click yes and it crashes again with the same window. Sometimes if i reboot it all of a sudden works. But literally everyday when i log on for the first time it crashes, then i reboot and sometimes it crashes, and then sometimes on the second reboot it just works somehow. I have tried installing earlier versions, refreshing firefox, starting in safe mode etc.

Here are a few of the crash IDs that were submitted successfully (others failed to submit). Thanks for your help.

bp-184c9810-753f-4c95-8ab9-7bdbf0201123 bp-9dd6128c-efde-48d2-8a60-cca8b0201123 bp-838ee5a6-c78d-441d-a830-78be20201123 bp-cad59347-bdef-48a8-9965-742960201123

My firefox browser lost its icons at first. Then when I continue using it, the problem is getting worst, the display seems to lag every single time here and there as I move the cursor.

I am using windows 8 pro with Intel(R) Core(TM) i5-3230M CPU 2.60GHz 4 GB RAM, 32bit operating system with x64-based processor The firefox browser I use is 83.0 (32-bit)

First off I am NOT "computer Savvy" to say the least,My Firefox has slowed down quite a bit and when I try the refresh and all it doesn't do anything on my end. I don't want to loose my folders or my favorite...Can anyone help me in "speeding up" my Firefox? Thanks in advance