on the shortcuts, is there a way to stop you system from adding a shortcut everytime I visit a site?

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the o… (read more)

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the ones that keep popping up as an example.

Respectfully, Rhonda

Asked by vallejogal818 1 day ago

Last reply by vallejogal818 35 minutes ago

I cannot sogn into Rogers webmail with FF but only in edge - wil this be fixed soon?

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing … (read more)

My password manager up until very recently let me sign into Rogers, the largest internet & webmail provider in Canada. Now the page does not fully come up, allowing one to sign in. Refreshing, rebooting & clearing cache helps not at all. It does work fine in edge however. It's an issue on your end.

Asked by jPendragon 1 hour ago

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 1 hour ago

Errors like "Video playback aborted due to a network error." & "no video with supported format and mime type found."

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. … (read more)

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. Please let me peacefully watch my educational videos, else I'll have to switch to other browsers and encourage others to do the same. I have a lot of respect for your open-source community-based browser, but such errors are causing intolerable pain. PLEASE RESOLVE ASAP.

Asked by Hem Shailabh Sahu 1 hour ago

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Asked by john “jwt” 2 hours ago

troublesetting up firefox for comcast email account

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web … (read more)

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web page to validate my email on imap.comcast.com. i am not on my home network so they sent a code to my phone which i entered successfully. it then asked for the address on my (comcast) account. i entered it and it told me it didn't recognize the address. I called comcast and finally got a human to talk with. we verified that my comcast account was set to allow third party access to my email. that's all the help she could give. i've run thunderbird on my windows 10 desktop with my comcast email for years with no problem. Has anyone encountered this problem?

Asked by kenneth.lawrence 3 hours ago

CIRA DNS over HTTPS does not work

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options wo… (read more)

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options work.

What is the problem with DOH for CIRA option ?

Asked by natalkalyu 4 hours ago

"about:translations" produces error --> "Your device does not meet the minimum requirements to use this feature. Try on another device"

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation setti… (read more)

I don't have that translate icon in the address bar, never did, not on a single page. Can i get that somehow? And, when attempting to access the firefox translation settings through;

about:translations

I receive the following error message;

"Your device does not meet the minimum requirements to use this feature. Try on another device" Please check the screenshot i uploaded as well.

Even though i do see several language & translation settings in the regular preferences menu, and even though i see a page full of settings containing the string "transla", Firefox inline website translations are only accessible through the context menus using a right mouse-click. There, i can select a source and target language and all the options seem to be there and functioning well. I just don't have anything related to translation in the address bar, the regular alt-key menus, or the hamburger menu. Also not when customising the buttons etc.

I also have to say that the quality of the translations is nowhere near that of the ones on the Google Translate page, which surprises me somewhat, since it should have access to the same bucket of linguistic data as the website (i assume it works through an API), or am i incorrect in my assumptions ?

F.Y.I. My device is a PC running Devuan (Linux) with FF v140.8, my gpu is outdated so GL (hardware rendering) hasn't worked in a while, i'm using that shoddy Nouveau driver, but that hasn't caused any problems, i bought a 2nd hand supported GPU about 2 years ago, but i just can't be bothered to install it...eheh).

Asked by The Sighing Dutchman 4 hours ago

University deleted my email address.

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transf… (read more)

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Asked by kaixokkiten 5 hours ago

You need to check the details of your advertisers! Wellnee is a ripoff!

The Firefox advertising page I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank detai… (read more)

The Firefox advertising page

I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank details then instead of buying the product, I'm sent to a page where aside from just leaving the page, I find that i have to order 3 more of the same product, if I want to get the discount, so I exited the page, only to find that not only had I been charged for the original (without the discount!) but an additional charge had been taken!!!

Then I get a text message saying they couldn't connect to my email, so everything is done through texts (they had my email). When I went to their site they use a fake US phone number; there's no email, only a form (does it work?)

https://shop.trywellnee.com/

The fake US +1(844)961-3766

And why can't I contact Mozilla directly rather than this forum?

Asked by Barofsky 5 hours ago

Shortcuts added to Firefox desktop

I have 18 shortcuts that I have added to the Firefox desktop, but every time I open a new link, a shortcut is added to the desktop. How do I keep these unwanted shortcut… (read more)

I have 18 shortcuts that I have added to the Firefox desktop, but every time I open a new link, a shortcut is added to the desktop. How do I keep these unwanted shortcuts from being added to my Firefox desktop?

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts. What am I doing wrong?

Asked by David Crocker 5 hours ago

The Firefox Picture-in-Picture window fails to maintain its "Always on Top" focus or visibility during workspace and task switching, persisting despite a clean OS reinstall, stable NVIDIA driver setup, and extensive browser configuration tweaks.

System Configuration OS: Pop!_OS 22.04 LTS (Clean install). GPU: NVIDIA GeForce RTX 4050. Driver: system76-driver-nvidia (Enabled). Graphics Mode: Hybrid (Command: s… (read more)

System Configuration

  • OS: Pop!_OS 22.04 LTS (Clean install).
  • GPU: NVIDIA GeForce RTX 4050.
  • Driver: system76-driver-nvidia (Enabled).
  • Graphics Mode: Hybrid (Command: system76-power graphics hybrid).
  • X11 Scaling: Optimized for gaming/full-screen apps.

Firefox Picture-in-Picture (PiP) Issue

  • Problem: PiP window loses "Always on Top" focus or vanishes when switching workspaces/tasks.
  • Config Changes: Set 'focusmanager.testmode' to true and 'media.videocontrols.picture-in-picture.video-flips-visibility-on-focus-change' to false.
  • Window Settings: Focus set to "Click" via GNOME Tweaks/Settings.
  • Environment Test: Tested launching via 'MOZ_ENABLE_WAYLAND=0' to bypass Wayland focus logic.

Software & Tools

  • Tweaks: Installed for font hinting (Slight) and window behavior management.

Asked by lakshay 6 hours ago

passwords lost; won't sync with mobile

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my deskto… (read more)

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my desktop, I lost the sync. Now I get an error when I try to sync. Your last update (using flawed AI, I presume) sucks and has rendered the browser I have used for years. I used your "help" page to recover once, but as soon as I closed the browser, it reverted to no bookmarks, no passwords. I don't want to use MS browsers because FF has served very well for years. Sorry but WTF are you thinking?

Asked by MJ Warsinsky 6 hours ago

my iCloud email ususally doesn't open using this browser, which is my default browser. Fine on Google?

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consiste… (read more)

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consistently read my emails, is to switch to my Google browser, which has absolutely no problem with the iCloud emails Why would this be happening?

          Jonathan Rahn

Asked by PlazaPlace 7 hours ago