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right-click brings up menu, but none of the choices work

the latest update 136.0.3 is broken. When right-clicking an item, none of the choices work (e.g. right-clicking on any word brings up a menu with 'open in new tab' as a… (read more)

the latest update 136.0.3 is broken. When right-clicking an item, none of the choices work (e.g. right-clicking on any word brings up a menu with 'open in new tab' as a choice, but nothing happens)

Asked by djn 6 hours ago

Last reply by Agent virtuel 37 minutes ago

recent ( 03-27- 2025 ) ' update ', ( screw-up )

Why does Mozilla say inane things like put your passwords in a safe place,,,,,? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problem… (read more)

Why does Mozilla say inane things like put your passwords in a safe place,,,,,? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back,,,, Safe,, what a D joke.

Asked by David Temple Sr 13 hours ago

Last reply by TechHorse 12 hours ago

Since the most recent firefox update, photos of interest to me are being blocked on newspaper articles and internet articles I want to view. How can I reverse this action?’

bold text Since the most recent firefox update, photos of interest to me are being blocked on newspaper articles and internet articles I want to view. How can I reverse t… (read more)

bold text Since the most recent firefox update, photos of interest to me are being blocked on newspaper articles and internet articles I want to view. How can I reverse this action?’

Asked by Liz & Wayne Kesterson 14 hours ago

Last reply by markwarner22 12 hours ago

How to restore my Firefox data after Mozilla password reset?

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data… (read more)

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

Asked by Kevin 1 day ago

Last reply by TechHorse 1 day ago

  • Solved

Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (read more)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Asked by buy6 4 days ago

Answered by Logosor 2 days ago

  • Solved

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Asked by jules 3 days ago

Answered by Logosor 3 days ago

frequently visited sites

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so … (read more)

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

Asked by Larrydonline 4 days ago

Last reply by markwarner22 4 days ago

  • Archived

Youtube PR_END_OF_FILE_ERROR

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to vie… (read more)

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by Iqbal Hossain Mamun 8 months ago

Last reply by cor-el 8 months ago

  • Solved

When browsing gallery and switching pictures, there appears to be black frame in between pictures, making flickering effect

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears the… (read more)

Hello, when browsing gallery sites, well, i actually only have one in mind (NSFW https://hitomi.la), each time i move to the next picture previous, picture disappears then there is site background, but only for a moment, then the next picture appears, thus creating flickering effect. Its different from slow loading. It only happens on next unloaded picture, meaning, that if i move back and forth between already loaded pictures then everything is fine. Other browsers, Edge and Chrome, doesn't have that problem, they load pictures seamlessly.

I was wondering if i can do something in about:config, but i have no idea what to change. I also tried disabling hardware acceleration, but it made it even worse.

Asked by Mishaiger 1 week ago

Answered by Mishaiger 5 days ago

Insert your security key into USB port - request comes from 'App' by 'Mozilla corporation'

I am locked out of different accounts currently. (using desktop, windows 11) While logging in, I get a pop up, from Windows Security, INSERT YOU SECURITY KEY INTO THE US… (read more)

I am locked out of different accounts currently. (using desktop, windows 11) While logging in, I get a pop up, from Windows Security, INSERT YOU SECURITY KEY INTO THE USB PORT'. Pop up says request comes from Mozilla Corporation. See attached screenshot

How do I turn this security feature off?

Asked by Qweenbee 1 week ago

Newest Firefox upgrade problems

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have per… (read more)

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have permission to change settings. It no longer recognizes several browser extensions, including my Bitwarden extension (most annoying). Do I have to uninstall Firefox completely?

TIA

Asked by laurelmurphy 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Issue with HEVC Hardware Decoding in Firefox on Windows 10

Hello, I am experiencing an issue with HEVC hardware decoding in Firefox on Windows 10. System information: OS: Windows 10 (latest updates installed) Browser: Firefox … (read more)

Hello,

I am experiencing an issue with HEVC hardware decoding in Firefox on Windows 10.

System information:

OS: Windows 10 (latest updates installed) Browser: Firefox ESR 128.8 GPU: (your GPU model) GPU driver version: (your driver version) Problem: In about:support under the "Media" section, I see that HEVC (H.265) hardware decoding is not supported, while on Windows 11 with the same hardware, it works correctly.

What I have tried:

Installed HEVC Video Extensions from the official Microsoft website. Enabled hardware decoding in about:config: media.hardware-video-decoding.enabled → true media.wmf.hevc.enabled → true Updated GPU drivers to the latest version. Checked HEVC support via FFmpeg – decoders are available. Expected result: Firefox should use HEVC hardware decoding on Windows 10, just like it does on Windows 11.

Actual result: HEVC is only supported in software mode, and hardware decoding is not working.

Could you please help me resolve this issue?

Thank you!

Asked by Андрей Таценко 1 week ago

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (read more)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 1 week ago

Last reply by James 1 week ago

Returning to comments on Yahoo

In the "comments" section of a Yahoo article, a notification will appear that someone has replied to a comment I submitted previously. By clicking on that notification y… (read more)

In the "comments" section of a Yahoo article, a notification will appear that someone has replied to a comment I submitted previously. By clicking on that notification you are supposed to be returned to that article and directly to my comment and the subsequent replies to it. Firefox is returning me to the articles' comment section but not to my specific comment and any added replies.

Microsoft Edge DOES send me back to my specific comment. I cannot find anything in the settings for Firefox that would control this.

Asked by darylwhitten 1 week ago

Update notification not showing

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see… (read more)

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see that a new version is available and it lets me install the update. But I miss being able to see the notification.

Did I disable some setting by mistake? Auto-updates should be turned on as far as I know.

Asked by Magnus 1 week ago

Last reply by Magnus 1 week ago