Firefox Community Forum

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

For the past two evenings I was able to open the xfinity stream menu & channel lineup but could not open the "play" function on any channel that was selected from my search box or any selected channel from the lineup. Xfinity customer service had vague topics, nothing addressing this issue. Trying to determine if this is a comcast issue or an issue with Firefox. Help would be much appreciated.

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

For 2 days now I am overwhelmed with Firefox Security alerts about everything from Trojan Horses to system warnings. I know they are fake, but they are driving me crazy. Can anything be done about them?

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

I just downloaded Firefox and came to the page for importing data to Firefox, where it says " Import browser data" followed by a box containing "Microsoft Edge" in the next line, then

Select the data you’d like to import. Favorites Saved passwords Browsing history Form autofill data

then the prompt to Import

Is this a trick for Edge to import the data rather than Firefox or as it should be for Firefox to Import the data including that in Edge? As you might have guessed - I don't trust Edge or Microsoft one little bit.

I forgot my primary password and understand that resetting it will wipe all my passwords. Does this wipe the passwords locally or across all devices ? Will I able able to use my phone to sync my passwords back to my desktop after they are wiped from said desktop?

Hi all, I'm having an odd problem. For some time now, whenever I look at a list of programs on my computer, Firefox shows up twice. In the last week or so, a new problem has cropped up. When I click on a link in Thunderbird, Firefox opens, but it's like I'm in a totally new instance of Firefox. My browsing history doesn't exist, it will not remember that I have already told Firefox to always open Zoom when I click on a Zoom link, and if I'm streaming a radio station, that tab will be in a separate window rather than in a new tab as it was before. What's going on here?

For some reason my Firefox has started to become much slower when I view / watch anything in full screen, it doesn't matter from where. A Twitch stream in full screen? The Video Player becomes slow, even using the escape key to leave fullscreen takes a bit. Youtube video in fullscreen? Same thing happens. No matter what site is being used, if I go full screen on any video player, everything becomes suuuper laggy. I've tested other browsers and they don't seem to have that issue so it's not a hardware or connection issue.