Firefox Community Forum

I've safely saved many, many passwords in Firefox for a long time. Then one fine day a month or so ago, I found out that ALL of my passwords had been wiped out! Ever since then, I started saving my passwords in a .csv file and then uploaded the file to the Passwords page. The passwords keep getting wiped out anyway. I can't find a way to stop this from happening.

Within the last week of time, all of a sudden, my ability to access Grok.com seems to be failing. Most of the time it seems to get stuck on "Transferring Data: CDN.GROK.COM". Grok attempted to assist in this matter, we have set a new blank profile for Mozilla, we have tried setting network.http.http3.enabled to false, we have tried relaxing the tracking protection for the website, but nothing seems to be helping. Grok feels that this may be due to a update done around the 18th of August.

There is a brief, black flash that occurs after I enter grok.com in the search bar (using Google search for the engine), and then it gets stuck at the above point. I am in a very intense project with Grok, and I absolutely hate Chrome browser, but Grok works fine in Chrome browser, and my mobile. I am running this on a Razer 14", with AMD Ryzen 9, Windows 11 (full legal version), and Microsoft products. Plenty of HD space, and once again, it DOES work with Chrome.

-Thank you in advance for looking into this. -Tobias Mazzei wraithsystems23@gmail.com

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a two factor authentication code. Is there any way I can change my primary email or is my only option to make a whole new account?

Everything worked fine before I accidentally updated. Before that, I would right click, hit Copy and then I could right click on the desktop or in a folder and hit Paste. Now the Paste option is greyed out, as if nothing was ever copied, even though I can still paste the image into paint, messenger or anywhere else. I don't want workarounds like using "Save as" every time. How do I change it back?

Has there been a change to the way that crashhelper.exe behaves in recent releases of Firefox?

If I disable all my browser extensions in the current Firefox v154.0.0 (rel. 18-Aug-2026) and restart my Win 10 ESU laptop then the first time I launch Firefox with a single tab open (i.e, my Firefox Home page with search and 4 rows of shortcuts) I typically see ~ 6 instances of firefox.exe in Task Manager that all disappear as expected when Firefox is closed.

However, if I immediately re-open Firefox I typically see ~ 11 instances of firefox.exe plus an additional process called crashhelper.exe (located in C:\Program Files\Mozilla Firefox) load into memory. On occasion the crashreporter.exe process will also briefly appear in Task Manager and then quickly disappear. All these extra Firefox processes unload from memory as expected when I close Firefox, and if I go to about:crashes or (Help | More Troubleshooting Information | Crash Reports for the Last 3 Days | All Crash Reports) it shows "No crash reports have been submitted" in the past 3 days, so my Firefox browser appears to be working correctly even if crashhelper.exe and crashreporter.exe start running in the background.

NOTE: I can reproduce this behaviour if I prevent Malwarebytes Premium from launching at boot-up (i.e., if Settings | General | Windows Startup | Launch Malwarebytes in the Background When Windows is Started is OFF) and restart my computer, so I don't believe that the appearance of crashhelper.exe (or crashreporter.exe) has anything to do with my Malwarebytes real-time protection.

Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.7663 * Firefox v154.0.0 * Microsoft Defender v4.18.26070.9-1.1.26070.7 * Malwarebytes Premium v5.6.5.306-163.0.5714 * Macrium Reflect Free v8.0.7783

Wenn ich im Suchfeld etwas eingebe, kommt immer dieser Fehlercode und ich müsse mich an den Administrator der Webseite melden. Obwohl ich sämtliche Virenprogramme verwendet habe und den PC mehrmals runter- und wieder raufgefahren habe, kommt immer wieder dieser Fehler.

I don't know what happened. I must have hit the wrong button but I can't get back to what I had. This is a nightmare. I forced quit Firefox and restarted but it did no good.

Hi folks My configuration: MacOS Tahoe FF 15.4.0 When I relaunched FF after restarting the Mac, in the Windows menu all the pages from the previous session were listed but none appeared when I tried selecting them. They must be hidden somewhere. I tried several work-arounds. The one that gives a result is by selecting in the View menu the Enter Full Screen item, then try to go back to a normal view which is a pain in the neck. Is there a clean method to make all those windows come back to their normal position and if possible preventing FF from doing this in the first place? TIA Nick

would it be possible for me to save a whole window for a later date. this window has multiple groups and tabs. I'm looking for something like the recently closed window but it is there permanently for when i want to open up that window again?

I use WhatsApp web with Firefox 151.0.3 on a Macbook Air. In WhatsApp web, you should be able to emoji over a message sent by someone else. One clicks on the smile icon at the side of the message, the emoji pallet appear above and select one of a handful of emojis. Since a recent update, the pallet no longer opens. It's just white space, the cursor does not change allowing you to pick one of the emojis. See screenshot. Is there a fix for this please?

I am using FF Private browser for sensitive pages that I don't want tracked by my add-ons. However, a major annoyance is how stored passwords seem to be handled. E.g., when I try to login, and say I have 3 stored logins (all for the same URL), then FF private only offers one of them (chosen at random it seems), hiding the 2 others. Why does it do that? It just seems monumentally stupid and is a major usability hindrance. Tracking protection OK, but if this is the result then why bother. It makes the browser unusable.

Aloha, I get anxious, sometimes very anxious when I wonder how safe my financial and personal information is online using my phone. We do not have a laptop, tablet, or desk PC, I have an unlimited data plan thru total wireless and it's all i use for internet oh, other than T-Mobile home internet for streaming. Don't use home internet to do anything by scroll and view. I begin to question myself, and that leads me being introduced to security systems and companies that provide VPN and other thing with initials. Reading through the material on the topics of security and privacy, it seems that I have these extra features already included through FIREFOX. But yet, nothing is as simplistic as that. Or is it? Do I have all the special security features just by using FIREFOX as my browser? I hope this isn't the most annoying topic you need to explain, comfort, assure to other people ever. Thanks, if you and just tell me what I need and how to do it for my cell that'd be super groovy awesome. Sincerely and Respectfully, Laura