• Solved

Shaw Webmail error: Security Check Failed. Clear your browser cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 4 days ago

Answered by Jorge Mandango 1 day ago

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I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. Can I have a refund please??

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal. … (read more)

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

Asked by Daniel Broughton 2 months ago

Last reply by James (On Leave) 2 months ago

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Cannot connect to IRS login page

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologi… (read more)

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Asked by Matthew Kostura 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Firefox после зависания получает флаг system

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его прав… (read more)

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Asked by StalkerCN 18 hours ago

Answered by StalkerCN 18 hours ago

  • Solved

Login problems with Strava.com

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too. It will loop to the login screen… (read more)

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

Asked by gonzoid 4 days ago

Answered by jonzn4SUSE 1 day ago

  • Solved

FireFox New Page "Presets" directly under browser

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old jo… (read more)

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old job; from a Wiki search done ages ago. I have searched for help. I never see "three dots" when I hover my cursor above the offending items.

I was using Chrome. My daughter recommended Fire Fox for my MacBookPro. I did. Now I need to clean up this problem.

Thank you.

PS: I don't know which topic best describes my question.

Asked by Cynthia Whitham 1 day ago

Answered by Denys 1 day ago

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password import

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKI… (read more)

literally what the [expletive] was the thought process in making it so that when u import all ur passwords from a csv it AUTOMATICALLY DELETES "DUPLICATES" WITHOUT CHECKING AT ALL WHICH ONE IS CORRECT. I HAVE SO MANY [expletive] PASSWORDS THAT ARE WRONG BECAUSE UR [expletive] BROWSER DOESNT ALLOW ME TO [expletive] MANUALLY CHANGE THAT STUPID OPTION. WHAT THE [expletive] WAS THE THOUGHT PROCESS IN MAKING IT [expletive] AUTOMATIC???

Asked by hate 1 day ago

Last reply by Paul 1 day ago

  • Solved
  • Locked

Save websites to Firefox Icon in the taskbar

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox i… (read more)

Hello everyone. I use the firefox browser for years with the windows 10. I used to click on a favorite website with the right mouse button. Drag and drop on the Firefox icon in the taskbar at the bottom of the monitor. When I need this website again, I would just right click on the firefox Icon in the taskbar and would see a list of all my saved websites. I would select the website I wanted and that opened my preferred website oince again. Since I have upgraded to windows 11 this no longer works. Can anyone tell me if this is still possibke to save the preferred websites in the firefox icon in the taskbar? Any help would be greatly appreciated. Thank you

Asked by Steven16 2 days ago

Answered by Denys 1 day ago

  • Solved

[AI] Disable permanently on Windows 11 for all users/profiles

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles: I tried a lot of workarounds but they are unsuccessfully: I tried to cre… (read more)

Please I want to remove Ai from Firefox Mozila permanently on Windows 11 for all users/profiles:

I tried a lot of workarounds but they are unsuccessfully: I tried to create extensions (Hide Gemini, AI Google Overview), but they do not work for all users; only profile-based extensions are supported. I tried to use preferences using internal settings on Firefox, but it does not apply to all users. I tried using a script on PowerShell for all users merging internal preferences, but it does not work I copied the local and roaming settings from Firefox to the Default profile, but it was unsuccessful.

I also tried to remove "All" from the search page, but I moved the seach to go to the tab "Web" only.

Reference: https://gist.github.com/gene1wood/0bd4250ffef9d57fd801d59f23433114 https://www.maketecheasier.com/disable-ai-models-firefox/ https://www.askvg.com/how-to-disable-and-remove-all-ai-features-in-mozilla-firefox/


Thank you for any help and feedbacks. --Rod

Asked by Rodrigo N M 2 weeks ago

Answered by Rodrigo N M 2 days ago

  • Solved

Icon when clicking and dragging things

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything… (read more)

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

Asked by bug 2 days ago

Answered by bug 2 days ago

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Firefox ESR Google Auto-translation Extremely annoying (have tried everything, including about:config). Please help.

Please, I have a Debian 11 VAIO laptop, with Firefox ESR 115.14.0esr 64. I have tried the settings menus (there is nothing about translation there, not even in language… (read more)

Please,

I have a Debian 11 VAIO laptop, with Firefox ESR 115.14.0esr 64.

I have tried the settings menus (there is nothing about translation there, not even in languages.

Tried as well the about:config (several entries).

Nothing happens, annoying auto-translation bar shows up all the time and automatically translates several languages.

Really can't stand any longer...

Please help!

Appreciate.

Asked by Gui 5 days ago

Answered by Gui 2 days ago

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Restricted

Hello LinkedIn team. 25 days ago my linkedin account has been restricted without any reason. I tried a lot to contact the LinkedIn team but no one is helping me. My accou… (read more)

Hello LinkedIn team. 25 days ago my linkedin account has been restricted without any reason. I tried a lot to contact the LinkedIn team but no one is helping me. My account is restricted and this is affecting my business. Please try to understand team Team My LinkedIn account is very important for me. I request you to remove the restricted from my LinkedIn account as soon as possible. It is having a huge impact on my business please

Asked by Yogesh Goswami 3 months ago

Last reply by James (On Leave) 3 months ago

  • Solved

firefox tab groups

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025… (read more)

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025. Is this happening to anyone else?

Asked by Heather Jackson 1 month ago

Answered by Mat.Pi 1 month ago

  • Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this aga… (read more)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Asked by nununene 4 days ago

Answered by TyDraniu 3 days ago

  • Solved

Anything relating to Firefox refuses to open for more than a split second.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I… (read more)

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Asked by Bri 1 week ago

Answered by Bri 3 days ago

  • Solved

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (read more)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Asked by AlexSeanchai 4 months ago

Answered by AlexSeanchai 3 days ago