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Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 3 months ago

Last reply by NoahSUMO 3 months ago

Extensions not working

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settin… (read more)

Whay have extensions stopped workong with latest Firefox update. E.g. Last pass is listed as an installed extension but clicking in the installed list just gives a settings page, and there is no button to enable pinning to the top bar, so I can't access Lastpass at all in this way. Have updated Firefox to 134.0.2 and reinstalled the Last Pass extension but no change. Previously I have been able to pin Lastpass extension to the top bar next to the Download icon. Other icon that do work: Pocket, Download, Account, Noscript, Duckduckgo search, ABP and jigsaw piece. When will this get fixed pleased?

Asked by acflack 3 months ago

Last reply by jonzn4SUSE 3 weeks ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 2 months ago

Last reply by krupkaa2 2 months ago

Secure connection failed

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO … (read more)

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

Asked by Bill Hanley 4 months ago

Last reply by Paul 4 months ago

adblocker

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling m… (read more)

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

Asked by jcunningham504 5 months ago

Last reply by markwarner22 5 months ago

Widevinecdm has crashed - firefox

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error c… (read more)

Can't seem to stream Netflix. Firefox is up to date. New Widevinecdm update today 4/2/2025. Apparently since that update (today) I can't stream. I get Netflix error code F7702-1003. Searched/read several FF articles/forum Qs - no help. did a "refresh FF" - no help. don't want to install Chrome (Google knows too much about me already). Netflix worked fine last night. Tried unchecking "play DRM controlled content" - FF(Netflix site) asked to enable DRM - clicked ok - reinstalled. no help. Hard reboot - no help. Still running a Win7 64-bit desktop OS - works fine.

HELP!! Thanks

Asked by hondochica 1 month ago

Last reply by BlackEdition 1 month ago

Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (read more)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Asked by lythacore 3 months ago

Last reply by Nora 3 days ago

Location

Somehow, the Firefox browser on one of my computers thinks I am in a foreign country. All I could find on the setting page is Firefox looks at my IP address to determine… (read more)

Somehow, the Firefox browser on one of my computers thinks I am in a foreign country. All I could find on the setting page is Firefox looks at my IP address to determine my location. But all the other computers using the same internet router give my correct location. Furthermore, this started within the last month. Some sites like Tubi say their service is not available in my location, I do not have this problem on other computers I use at the same location. How do I fix this? Thanks

Asked by paslaughter20 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox update

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn… (read more)

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn't the latest one, but it is.

Help

Asked by Bob Hunt 4 months ago

Last reply by James 4 months ago

Netflix

Io apro Netflix e mi dice: Ci scusiamo per l'interruzione Stiamo incontrando difficoltà a riprodurre Netflix. Accertati di usare la versione più recente di Firefox e rip… (read more)

Io apro Netflix e mi dice: Ci scusiamo per l'interruzione Stiamo incontrando difficoltà a riprodurre Netflix. Accertati di usare la versione più recente di Firefox e riprova. Scopri di più su support.mozilla.org/KB/update-firefox-latest-version

                            Home Netflix 

Codice di errore F7701-1003

Asked by mouhtadisarah014 4 months ago

Last reply by Abhijit Sardar 2 months ago

Website Is not responding on Firefox, but it works fine on chrome

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://storiescastle.com/coco-miguel-and-the-amazing-alebrijes-story/) I'm working on … (read more)

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://storiescastle.com/coco-miguel-and-the-amazing-alebrijes-story/) I'm working on functions perfectly fine when I use Google Chrome, but when I try to access it using Mozilla Firefox, I encounter a '404 error' or sometimes the layout is broken with images displaying incorrectly. Can anyone shed some light on what might be causing this discrepancy? Your insights would be greatly appreciated!

Asked by Mark jons 3 months ago

Last reply by saboor ishfaq 3 months ago

i have download helper but it no longer seems to recognise you tube videos. I have paid £28.00 for a licence and can not use it. Can you tell me why

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise… (read more)

cna you tell me why Down load helper no longer seems to work. when I first open a pge the download icon appears in full colour and then fades to grey and won't recognise you tube videos is this something you can fix

Asked by s.shaw13 3 months ago

Last reply by James 3 months ago

Home Page

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already … (read more)

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already logged in to my account, or do I have to just sign in every time. I hope I'm making myself clear - I don't know if I'm using the right terminology here.

Asked by Katrina McBride 3 months ago

Last reply by SuMo Bot 3 months ago