Firefox Community Forum

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Netflix sends multiple error codes when I try watching on Firefox browser. It will play on every other browser I use. As I can only watch Netflix from my computer this is most aggravating. Please fix this update?

Previously the "copy without site tracking" was highlighted and accessible in privacy mode but now I see it as 'not highlighted' or 'turned-off' in privacy mode. What would cause that change when I haven't made any Privacy or Security Setting changes? So basically, 'How do I get the - copy without site tracking - to reactivate in Privacy mode (or at any time really)? Sincerely, Michael Addison

I noticed after a forced Microsoft Windows 10 update, AND whilst using CC Cleaner to clean out the cache, I was no longer prompted to close Firefox. I never opened Microsoft Edge and was not asked to close it to complete the CC Cleaner process. I don't want Mircosoft Edge and I especially don't like the feeling that Firefox must use Edge to operate. What can I do to clear this up.

I have encountered an issue very similar to the one described here: https://support.mozilla.org/mk/questions/1407928

Firefox (version 130.0.1 (64-bit)) is not playing audio through headphones. Have tried a number of sites - e.g. YouTube, internet radio stations, news sites.

However, unlike in the above-mentioned support article, the Windows App Volume and Device Preferences settings are set to default.

I have since also tried restarting my PC (Windows 10 ; Version 22H2 (OS Build 19045.4651) and resetting the App Volume and Device Preferences to the Microsoft default settings (see Image attached).

I also tested and audio plays fine through Chrome browser, VLC media player, Teams and Edge.

Would love to find a solution! Thanks D

I am on Windows 11. I use a Vodafone network. Most of the time I anable to access the internet. Sometimes I can, sometimes I can't. I do not use a proxy. I am totally frustrated. When I go to settings/networks it tells me that all is OK and I am connected.

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

• Restarted Firefox
• Updated Firefox
• Followed every instruction on the following site: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
• Deleted and re-installed Firefox

The problem still persists. Any suggestions would be great. Thanks!

After the last ESR update to Firefox I am getting this error message when logged into my Google email account. I switched to MS Edge and not having any problems.

THIS IS THE ERROR MESSAGE I GET NOW...

Oops… the system encountered a problem (#001) - Retrying in 1s… Retry now Learn more

My tabs crash very often. 6+ times per session. This happens on YouTube and Amazon, and can happen with no site loaded, crashed when I went to about:crashes. This also happens in Troubleshoot Mode.

My latest crash id was bp-faaceaab-e59d-4720-89f9-a60df0240813

Thanks for any help.

A tab comes up every few minutes with " Harmony Web Protection Privacy Policy" I've checked the button " I AGREE" But it still keeps coming up, over and over. I did not ask for this extention, I did not want this extention, and I have and pay for a great security system for my computer. In the time that it took to type this the tab with "Harmony Web Protection Privacy Policy" has opened up twice. I have enjoyed Firefox for years, but maybe sometimes things don't need FIXED.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, nor shutting down the PC.

When I try to start it, it tells me "Firefox is already running, but not responding. The old Firefox process must be closed to open a new window."

Go to task manager, but the only thing I see related to Firefox is under Details pane. Shows a PID but I can't kill it even using the taskkill command as admin:

C:\Windows\System32>taskkill /im "firefox.exe" /t /f SUCCESS: The process with PID 24344 (child process of PID 19568) has been terminated. SUCCESS: The process with PID 15724 (child process of PID 19568) has been terminated. ERROR: The process with PID 32008 (child process of PID 8260) could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process with PID 19568 (child process of PID 20576) has been terminated.

The PID noted above shows a location of C:\Program Files\Mozilla Firefox\tobedeleted, but if I try to delete it (or any other tmp files with yesterday's date), it says they're open in Firefox and won't let me.

Attempted uninstall and reinstall. Same issues as above. Firefox is now unable to be used. I have a ton of bookmarks that I haven't backed up recently by the way. I do NOT want to lose them.

This has been happening for months. I am unable to access my twitter/X account. I am also unable to share anything, as well.

Please fix this problem. Thanks

I just looked at the data removals in progress and it appears that you are removing information that is actually not related to me. Family members are listed and they are not my family members. I don't know what other errors the system is making.