Printing

After getting new FoxFire and when printing from email I get full page printed. When printing from the web through Fox my printed sheet is only 1/4 a page and is located … (read more)

After getting new FoxFire and when printing from email I get full page printed. When printing from the web through Fox my printed sheet is only 1/4 a page and is located on the upper left hand corner of the sheet of paper.

Asked by sjnjd 1 hour ago

Firefox blocked my business website.

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg… (read more)

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg. Have repeatedly cleared history and am almost in tears. Spent many days to have this website perfected for my business and now I can't even access it on Firefox - which was up until today the only browser I use on my pc, ipad or phone for years now. Please help! Sincerely, Almost In Tears Here aka Stefanie H.

Asked by Stefi 2 hours ago

Last reply by Stefi 1 hour ago

non pervasive change to applications/actions

Hi read your article https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save I have changed the action for content type "mail to" to my default email app ou… (read more)

Hi read your article https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

I have changed the action for content type "mail to" to my default email app outlook. Despite this when I click on an embedded web page mail to link, the action reverts to the new office "mail" app which I do not want. When I get to the section in your article "User.js file overriding Firefox settings" as the next step in trying to fix the issue, and follow the instruction "Click the Firefox menu - and select Exit." then I am thrown out of the dialogue, it is not logical. Please advise as I don't even know if the user.js is causing the persistence?

Thanks Andrew

Asked by woodsterofarabia 3 days ago

Last reply by jscher2000 1 hour ago

Firefox 94.0.2 was hacked

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, an… (read more)

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

Asked by jimwest1 1 day ago

Last reply by andmagdo 1 hour ago

  • Solved

Please unlock my account (valid email)

Hi, I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has lock… (read more)

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

Asked by Ramen 1 month ago

Answered by Kiki 16 hours ago

Importing Saved Passwords in Mozilla v94

Hi, I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the … (read more)

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Asked by lesa797 7 hours ago

Last reply by cor-el 1 hour ago

firefox crashed at the end of every download

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the com… (read more)

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the computer.

I wonder if this was due to hardware or software error? I recently renewed some computer parts.

Crash report: https://crash-stats.mozilla.org/report/index/b48749b1-d5f4-40fa-8ccb-34c9a0211128#tab-details

Any help would be greatly appreciated. Thanks!

Asked by NemesisR4 20 hours ago

Last reply by NemesisR4 2 hours ago

Firefox slowdown and crashes

I am running Firefox 94.0 in a couple of Linux Mint systems. My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB … (read more)

I am running Firefox 94.0 in a couple of Linux Mint systems.

My main desktop computer, with a 3.8 GHz 6-core AMD Ryzen 5 processor on an MSI B450-A PRO MAX MB with 16 GB RAM, has had Linux Mint 19.3 installed for over a year. Just today, Firefox, which has also been installed in this OS for a long time, exhibited extreme slowness. I did an online search, and found that the slowness was cured by using the Troubleshoot Mode, but none of the suggestions I found solved the problem in normal mode. So, I went into Settings and turned off hardware acceleration. That solved the problem, somewhat ironically. The hardware acceleration seemed to accomplish deceleration instead. So my browser works, but there is something wrong with hardware acceleration in Firefox.

On a new install of Linux Mint 20.04, I recently experienced frequent crashing of Firefox just after clicking on a link. I tried online solutions, which didn't help, but then I turned off - - guess what - - hardware acceleration, and no more crashes. That is what motivated me to turn off hardware acceleration in Firefox on my Linux Mint 19.3 machine today.

I don't really have a problem to solve, but I don't know of a better place to submit a bug report, so I am hoping you will pass this on to the developers.

Asked by RJS 2 hours ago

Why can't I log in to aa.com?

I can't log in to aa.com with Firefox. I used to be able to, now I can't. I get a message saying they are working on their site. I try checking on a flight as a guest and… (read more)

I can't log in to aa.com with Firefox. I used to be able to, now I can't. I get a message saying they are working on their site. I try checking on a flight as a guest and it says I don't have permission to access the site. I can log in with the app and with Edge but not Firefox.

Asked by profbrane 3 hours ago

Keyboard and touchpad freeze while typing

After an update earlier this year I began having the cursor freeze when I was typing in any text field such as in Gmail compose. Even as I type in this field it has occ… (read more)

After an update earlier this year I began having the cursor freeze when I was typing in any text field such as in Gmail compose.

Even as I type in this field it has occurred. I was using backspace to edit out a phrase. The cursor remained at the left as ~15 characters were removed. Then both the keyboard and cursor commands ceased to be executed. For ~3 minutes the screen remains locked with the cursor separated from the trailing text by those 15 blank spaces. Then all "stored commands" are executed. During the lockup I am able to use touchscreen to open all other applications, but can not close.

I am in 94.0.2 as I use your auto update setting. I used "refresh" without remedy. I even uninstalled Foxfire, closed the laptop, restarted, and performed a fresh install. The only plugins are the one you install and one from google.

I am now using another browser for all my email work! Frankly, it is apt to become my default if I cannot resolve this aggravation.

Looking forward to your suggestions/tips. Let me know if I can supply further information.

Peace/Out

Asked by Sparty047 3 hours ago

Qalo Website Not Displaying Correctly

When I visit https://qalo.com/ the website does not display correctly. The top banner overlaps on itself covering up the sign in icon. I have attached a screenshot of the… (read more)

When I visit https://qalo.com/ the website does not display correctly. The top banner overlaps on itself covering up the sign in icon. I have attached a screenshot of the Qalo website in Chrome and Firefox.

Asked by haydayz17 5 hours ago

Last reply by FredMcD 3 hours ago

  • Solved

Missing importnant interactive parts on website when using Firefox

I have been using Firefox as my main browser for a while and I like it. I have noticed that some interactive parts on some websites are missing when using Firefox. On the… (read more)

I have been using Firefox as my main browser for a while and I like it.

I have noticed that some interactive parts on some websites are missing when using Firefox. On the other hand, when using Google Chrome everything works fine.

I am attaching 2 screenshots showing that the button "Start the Chat" is missing when using the Firefox browser compared to when using Google Chrome.

Why is that?

Asked by Serafeim 11 hours ago

Answered by cor-el 3 hours ago

Chase.com login failure since 94.0.2 update

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, … (read more)

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, but to no avail. Any help would be greatly appreciated.

Asked by dec6017 4 hours ago

Last reply by FredMcD 3 hours ago

Add-on development - ajaxStop

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to g… (read more)

Hi, I developed a simple Add-on, based on jQuery. Unfortzunately, it seems "ajaxStop()" does consistently not work as expected (at all). Any tips on what to consider to get ajaxStop to succesfully trigger my registered eventhandlers? Thanks

PS off topic: the "developer" area of Mozilla is quite painful to handle and reach. I'm always pushed/forwarded back over here. Also the sophisticated 2way-auth seems a bit overkill for posting on a forum .

Asked by chRIS 4 hours ago

Last reply by FredMcD 3 hours ago