Mozilla not responding

Why do I keep getting a msg that says...Mozilla Firefox not responding... when saving, copying, printing, opening a new tab, etc.?

Asked by luvsya 5 minutes ago

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg 5 hours ago

Last reply by Paul 10 minutes ago

  • Solved

Firefox Won't Open Frequently

Firefox continually refuses to open, and I have worked all the suggested solutions once again. I used it for a few hours this morning, switched briefly to Chrome. Went … (read more)

Firefox continually refuses to open, and I have worked all the suggested solutions once again. I used it for a few hours this morning, switched briefly to Chrome. Went to go back into Firefox, and it wouldn't open again. Did all the work arounds....uninstall, reinstall, even system reset to the previous day. Still won't open. I am so disappointed at having it behave so unpredictably. I sometimes sense it is related to updates....almost afraid to reboot my computer sometimes because it will not open afterwards. My recent install attempt appears among the public users, which is not the case as mine is a private PC. The Mozilla Program itself, however loaded to the 86 bit program files. Not at all sure to proceed at this point.... getting forced over to Edge it feels like....

Asked by wilk.virdonetal 1 week ago

Answered by wilk.virdonetal 1 hour ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 1 hour ago

Sharing a page on twitter does not happen. Please fix this

When I try to share a page on twitter, I get an error message that there is a problem with Firefox (can't remember the particular jargon). Try and share a page on twit… (read more)

When I try to share a page on twitter, I get an error message that there is a problem with Firefox (can't remember the particular jargon).

Try and share a page on twitter if you want to see it all. Never works.

Please fix this.

Thanks

Asked by Chicago Dreamer 1 hour ago

Computer stalls after latest update if there is a video at top of page

Please provide an option to disable the video automatically going to the bottom of the screen, and trying to load & play when I scroll down. My domputer, (Windows 1… (read more)

Please provide an option to disable the video automatically going to the bottom of the screen, and trying to load & play when I scroll down. My domputer, (Windows 10) just stalls and I have to re-start. If I go to the same page, same thing happens.

Asked by Chicago Dreamer 1 hour ago

Automatic downloading

Hello, I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to… (read more)

Hello,

I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to a pdf file directly from google search results, somehow bypasses this option, and starts downloading the pdf automatically, and opens it after download finished. I believe you are aware how dangerous it is to open pdf files directly.

If there is a solution to this, I will be glad to hear from you, as it is very important issue. Thank you beforehand.

Asked by Heydar Alizada 2 hours ago

  • Solved

My add-on's icon (AdBlocker Ultimate) is not showing in the toolbar.

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questio… (read more)

I'd like to put the icon on my toolbar to access it when I need to, but I can't find any way to add it to the toolbar. All articles I found with the same kinds of questions are over a year old and for old versions of Firefox. I have Windows 10 Firefox version 128.

Asked by Telstar 3 hours ago

Answered by TyDraniu 2 hours ago

Latest versoin of Firefox blocks in-line photos in Gmail

My Firefox browser recently automatically updated. Subsequent to the update, I could no longer upload photos and insert (in-line) them into the body of gmail emails. It… (read more)

My Firefox browser recently automatically updated. Subsequent to the update, I could no longer upload photos and insert (in-line) them into the body of gmail emails. It would indicate that "There was an upload error" (see attached photo). The photos are all small JPGs about 300kb in size. This issue was not present in older versions of Firefox.

Troubleshooting and reading a bunch of articles indicated the problem was not with Google gmail, but instead a fault with the latest version of Firefox.

I then used both Microsoft Edge and Chrome browser, which allowed me to successfully insert inline photos, so it is clear the issues are with the latest version of Firefox.

Is there a work-around or patch I can download for Firefox to fix this, or, should I just quit using Firefox and instead use Micro-Edge or Chrome for emails?

Asked by Jeff Baize 2 hours ago

  • Solved

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago