can't log into chase.com from Firefox but can from Microsoft Edge

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microso… (read more)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

Open 7

Update problems

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they … (read more)

Dear Firefox friends, I am rather computer illiterate and use the internet only for emails and purchasing from Amazon. I have avoided installing Firefox updates, as they disable my sound and change language to Albanian, where I live, but don’t speak Albanian. Can you solve this, or will I have to just avoid installing updates? I have no concern for security; anyone can hack into anything they want, but it will do them no good; I don’t have anything that is sensitive, and my bank has everything well secured (and minimal funds anyway). Do you have a permanent solution – I don’t want to fix every update? I know you hate non-nerds like me, but I'm 80, and have neither the time nor inclination to be one!!!! Thanks, and have a great day,

Open 3

Why doesn't Firefox VPN work with Pandora Music?

Dear Firefox. I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one. Proxy VeePN lets me use Pandora Music. Your o… (read more)

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Open

Why do default Amazon searches append a seemingly non-Mozilla affiliate tag to the url?

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&a… (read more)

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&ref=pd_sl_ [bunch of letters and numbers] &mfadid=adm&k= [search query] Now, if this were an affiliate tag for Mozilla specifically, I would understand, but googling the "admarketus-20" tag turns up posts showing that users on various other browsers (Vivaldi, Opera, Chrome) also reporting seeing this tag popping up in their searches too. I wondered if this was due to malware, but I did a fresh Firefox installation on a newly installed Win10 machine and it happens there too. Who/what is this tag for?

Open 1

VPN not finding proxy server

Just found Firefox's (v149.0) VPN button in my toolbar. I turned it on and entered whatismyipaddress.com. I got the message "Unable to find the proxy server. Firefox c… (read more)

Just found Firefox's (v149.0) VPN button in my toolbar. I turned it on and entered whatismyipaddress.com. I got the message

"Unable to find the proxy server. Firefox can’t connect to the server at whatismyipaddress.com"

If I turn it off FF brings up the page correctly. I get this error msg for any other urls I try to bring up. Ideas?

Open 2 32

New Mozilla free VPN missing from toolbar options

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to… (read more)

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Open 4

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (read more)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Open

The History and bookmark section has had problem for a long-time. Why is Mozilla Firefox not interested in repairing this. This is going to sack Mozilla Firefox users

First of all, I thank the great volunteers that have structured this great browser- Mozilla Firefox despite the persecutions from the giant Microsoft. I love Mozilla Fire… (read more)

First of all, I thank the great volunteers that have structured this great browser- Mozilla Firefox despite the persecutions from the giant Microsoft. I love Mozilla Firefox and I support it. I am of those who wrote petitions against Microsoft for undue negative manipulation of Mozilla Firefox. My petitions went to the European Union, Federal Trade Center, Independent Press Organization etc. The issue of my complaint about Mozilla Firefox is the non-functionality of Mozilla Firefox's Bookmark and History: The bookmark and History has had problem for a long-time. Most people who use Firefox admire the Bookmark and History. Once you open your computer window, on the left of the window, there is a list of your bookmark and you do not struggle to search for your favorite bookmark as in Microsoft Edge or Google It is there on your left. It is the gold standard of structuring a browser. No browser can compete with Mozilla Firefox in this respect. This is the reason Mozilla Firefox remains one of the best browsers ever. If it is Microsoft or any other group, they would have rushed to mend this defect. I know that Mozilla is made up of volunteers. Could any of the engineering volunteers see what I am saying?

Open

Installed new free VPN - have NO icon displayed ... or in Customization Toolbar options ..???

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???). HOWEVER, that is the only place I see it!! Mozilla account C… (read more)

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

Open 4

Webpage not opening,

i have tried to login via your mizilla browser, but not logged in. also when i am trying to browse linkedin and other websites, the web page not opening at first time, i … (read more)

i have tried to login via your mizilla browser, but not logged in. also when i am trying to browse linkedin and other websites, the web page not opening at first time, i am suffering in problem, but in my laptop i have other 3 browser, chrome, edge, brave, they work correctly and smoothly in the websites and all sites. only problem .

Open 1

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (read more)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1

How do I know if firefox is running on my computer? and if it is running how can I turn it off? Printer installation instructions say "shut off VPN" to allow softwasr installation?

windoows 102 dressktop with ESET antivirus software. Is firefox running and if YES, how can I turn Firefox VPN OFF or pause it for two or three hours while I update prin… (read more)

windoows 102 dressktop with ESET antivirus software. Is firefox running and if YES, how can I turn Firefox VPN OFF or pause it for two or three hours while I update printer software?

Open 1

Search Bar Behavior Change

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience en… (read more)

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience entirely from the keyboard. Now, one must use the mouse to select the engine to be used. It also does not revert to the default search engine after executing the search.

I attempted to set *browser.urlbar.scotchBonnet.enableOverride* to false, and that did not work. I noticed that I had been involuntarily enrolled in an experimental study: Address Bar Update Rollout v1•rollout Address Bar Experience Update which may be the cause of this unwelcome behavior change. If exiting out of that study is possible to restore the previous functionality, please advise how to achieve this.

Please advise how to bring back this work flow efficiency.

(I am not referring to the address bar.)

Open 3

change ui fonts on toolbars without affecting web page text

I've pretty much exhausted my simple little mind about this problem. At some point around the beginning of the year, Firefox changed the fonts on all my toolbars to som… (read more)

I've pretty much exhausted my simple little mind about this problem. At some point around the beginning of the year, Firefox changed the fonts on all my toolbars to some ridiculously miniscule font. I've queried Google's AI several times, tried every solution I've received, all to no avail. Is there a way to do this? I just want to enlarge the font in all the toolbars, not the web site contents, and lock it in. Thanks to whoever can help me achieve this.

Open 2