Firefox Support Forum

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Youtube has this issue the most. On any other browser YouTube works fine; however, on firefox, videos sutter, play at a very low FPS and if I try to interact with the page like pause the video, it takes somewhere between 5 to 20 seconds for the site to respond and actually pause the video.

This happens on other websites as well that have interactive features

Additionally, when on sites like discord or LinkedIn, if a video starts playing and I pause it the audio will continue playing and loop and overlap over itself. The only way it will stop is if I refresh the site.

I have tried updating my video drivers, reinstalling them, changing all the settings possible on my computer to make it work but nothing yet. Thanks for the help.

Please let me know what I can do to make Firefox more functional on my Mac. If I keep having to uninstall and reinstall every few weeks, I'm going to have to use a different browser.

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

I'm having problems streaming live video on srf.ch (Swiss public television). The whole tab becomes unusable after streaming for a few minutes. Playback just stops and it's impossible to reload or navigate to a different address using the same tab.

This happens with a clean profile using two different computers with very different hardware. I'm able to reproduce it using Firefox 111 and 112, but not with Firefox 110. It doesn't happen in Chrome.

Unfortunately, I couldn't report it as a web compatibility bug. The person reviewing the issue wasn't able to access the streams due to geoblocking (VPN doesn't help). They asked me to provide additional information such as console logs. But even the console stops working when the problem occurs and there are no error messages before that.

Is there anything else I could try to help diagnosing this issue or is it a lost case?

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Just upgraded to Firefox 111.0. Now my Yahoo! Mail will not load. Worked fine before.

Error: The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I changed nothing with the cookies...unless Firefox update did.

A few of my extensions are not showing up in my toolbar at the left top of the window -- specifically, my Evernote extension. It is turned ON in my "Settings" area, but not showing up in the toolbar.

This is a Mac Studio, 2022.

I also have two other Macbook Pros. The extensions show up on my Firefox browsers there.

Thank you Polly

After the 111 update udemy just won't work (The course videos wont load ,the home page and the search all work) I downgraded to the old version (110) and it works ,but then i updated to 111 and the same issue came, And when i switch to another tab it goes loading .

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

I have the plasma browser integration extension and the corresponding package for my distro. But it doesn't work and I get the "failed to connect to native host" message. Am I doing something wrong? I use: KDE neon 5.27 KDE plasma version: 5.27.3 Firefox edition 111.0, Mozilla Firefox for Ubuntu Thanks in advance!

Over the last few days, I cannot access my Facebook profile page with Firefox. The rest of the site works fine, and I can post, I just get this error message when I try to go to my profile page: This Page Isn't Available Right Now This may be because of a technical error that we're working to get fixed. Try reloading this page.

This issue does not happen on my iPhone or using other web browsers, only Firefox.

Can anyone advise?

Every time I connect my account on another device to sync up, it totally resets extensions and new tab shortcuts on ALL of my devices. It keeps my bookmarks, theme and what extensions are installed, but again all of my new tab shortcuts and my extension are reset, which is a pain in the rear for extensions like NoScript and taking the time to rebuild all of the new tab shortcuts.

Is there any way to set a device as the primary to push out to others or download those settings to avoid having to set them up again?

Recently converted to Firefox.

I routinely receive images from one sender that has a banner that renders two to three times the screen width no matter the screen size.

This issue doesn't occur on the Gmail Mobile app only while viewing Gmail on Firefox (The issue is not resident in Chrome).

way to limit the size of embedded / inline images when logged into gmail on Firefox?

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all open tabs on my phone are showing as open on the Tabs Pickup screen). I can see that several pages I bookmarked yesterday have saved without issue, so this is something that's happened today. I have my PC set to clear history whenever I close the browser, but I've manually cleared all history and cache. I've also manually synced. I've gone into settings and checked that Bookmarks are still selected as one of the things to Sync.

I have gone to about: sync-log and this is what I see:

Name Size Last Modified File:addonsreconciler.json 7 KB 22/03/2023 10:40:29 File:bookmarks.sqlite 1568 KB 22/03/2023 10:40:14 changes 22/03/2023 10:44:44 failed 22/03/2023 10:44:44 logs 22/03/2023 10:12:34 toFetch 15/03/2023 10:02:00

Can anyone help? I've been using Firefox for years on my PC, but have only recently started using the Firefox app on my phone and I love the sync feature. Many thanks.

请帮助我 禁止使用 “拒绝跟踪”软件。因为 “拒绝跟踪”软件使 测试我是不是机器人的测试没有办法进行。谢谢 我的邮箱地址 ：johnzh2015@163.com

Please help me to disable "DO NOT TRACK" software, which is preventing our robot test from displaying.  

Thanks