Firefox now requires me to use a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the reques… (read more)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Asked by Gary Hall 6 days ago

Last reply by jscher2000 - Support Volunteer 9 minutes ago

All push notifications from Firefox are not showing as banners on desktop

Good afternoon. I now have all my firefox push site notifications set to come through on the desktop even if the browser is closed. However only when I open the browser… (read more)

Good afternoon. I now have all my firefox push site notifications set to come through on the desktop even if the browser is closed. However only when I open the browser do the notifications come across as banners and show in the action center on the desktop. How do I have them show without accessing Firefox? Thank you.

Asked by Figureguy 1 hour ago

Last reply by jscher2000 - Support Volunteer 20 minutes ago

Reinstalling Fireifox

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to Wi… (read more)

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Asked by condogal 1 day ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

CONFLICT WITH FIREFOX AND OUTLOOK 2021

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox. PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows,… (read more)

I'm using Windows 10 and have just completely uninstalled and reinstalled Firefox.

PROBLEM: Using MS Office 2021, OUTLOOK, when I select "EMAIL LINK" I get two windows, the expected one with the email link in the body, and one much smaller that is blank.

The second smaller window is an extra and serves no purpose; except that I have to close it. After an hour with a senior Microsoft tech this morning, he said the problem with with Mozilla; that everything works normally (only one window opens!) - leaving Firefox/Mozilla as the source of the problem

I've completely uninstalled and reinstalled Firefox, clearing the cache, etc., etc. so I have nothing to attach. ALSO, when I tried to "Share Date," there was an error and I 've had to retype the above again. So, if you need more that the info I've given, please let me know.

Asked by SanMan187 1 hour ago

Last reply by jscher2000 - Support Volunteer 26 minutes ago

How many times do I have to say YES or DISMISS to the update question

how many times do I have to say YES to the update question that constantly appears each time I access another page? I said YES the first time. It is driving me NUTS and i… (read more)

how many times do I have to say YES to the update question that constantly appears each time I access another page? I said YES the first time. It is driving me NUTS and interrupting my work

Asked by nbrowall 1 hour ago

Last reply by jscher2000 - Support Volunteer 29 minutes ago

Passkey worthless BS

Trying to log into Amazon and Firefox is request a Passkey. I selected to log in with my usually password and the passkey request will not go away...WTF Firefox this is … (read more)

Trying to log into Amazon and Firefox is request a Passkey. I selected to log in with my usually password and the passkey request will not go away...WTF Firefox this is total bs that this type of request is being even suggested when I have a password, pin and phone verification to already login.

Asked by Rod Kendall 1 hour ago

Last reply by jscher2000 - Support Volunteer 29 minutes ago

Firefox

Created Gmail account for gmail.com. Where my name or initial should appear, it says "Finish setup" I have checked circles that I want, but it still says "Finish setup.… (read more)

Created Gmail account for gmail.com.

Where my name or initial should appear, it says "Finish setup"

I have checked circles that I want, but it still says "Finish setup."

What can I do?

Asked by Roy Smith 1 hour ago

Last reply by jscher2000 - Support Volunteer 35 minutes ago

  • Solved

Firefox (136.0.4 (64bit)) partially shows embedded google spreadsheet

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced track… (read more)

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced tracking protection, but that didn't do anything.

Asked by erwin.geeroms 3 weeks ago

Answered by erwin.geeroms 53 minutes ago

Display Error

When I have firefox open for a while, not sure how long, the display starts to mess up on some pages. When I print those pages, the words are still messed up. One place… (read more)

When I have firefox open for a while, not sure how long, the display starts to mess up on some pages. When I print those pages, the words are still messed up. One place is printing things form the Virginia Department of Taxation I-File. I do not like to close out of the browser every single day and with other browsers I do not have to. This is new and started this year. Not sure when. How do I fix this issue without having to restart the browser and close out of everything all the time?

Asked by hhts1 1 hour ago

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

Asked by kittysback 9 hours ago

Last reply by kittysback 1 hour ago

  • Solved

New start page after update?

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.… (read more)

After firefox update, start page changed to first photo i added here, second photo is how it was before, is there any way to get it back? Before update i had version 131.0b9, now its 136.0b1

Asked by yariknesterenko9 2 months ago

Answered by yariknesterenko9 2 months ago

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmar… (read more)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by nmr_privat 1 hour ago

Facebook

Help me get on Facebook. I am 85, and have used facebook for years. I have never put anything on, but enjoy looking at it everyday and sometimes sharing a page. For ove… (read more)

Help me get on Facebook. I am 85, and have used facebook for years. I have never put anything on, but enjoy looking at it everyday and sometimes sharing a page.

For over a month I  have  not been able  to get on. I must take a selfie for identity, but my computer does not have a camera and I will never be able  to do this. It is me and I  want back on.  Can you  help me??

Thanks Brenda Hutto N. Ft. Myers FL

Asked by Brenda Hutto 2 hours ago

  • Locked

culture

ditch dei. employee performance is number one. implement a solid performance incentive program with annual reviews with plus one review. all performance objectives are … (read more)

ditch dei.

employee performance is number one. implement a solid performance incentive program with annual reviews with plus one review. all performance objectives are focused/directive on a 1-3 year corporate growth strategy.

social, inclusion and environmental speak is emotional. Courteous and Respectful behavior is not emotional and is essential in a performance culture.

you have made a decent start, but you can be quickly replaced.

eric

Asked by deasaa 6 hours ago

Last reply by Paul 2 hours ago

  • Solved

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (read more)

Asked by MikeZZ 3 weeks ago

Answered by James 3 weeks ago