Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 7 minutes ago

Last reply by jscher2000 2 minutes ago

Firefox has changed my secondary color from brown to white

I am running firefox 82.0, 64bit. I came home today and when i opened firefox to my home page, the primary theme/background is the same, but the text boxes are now pure … (read more)

I am running firefox 82.0, 64bit. I came home today and when i opened firefox to my home page, the primary theme/background is the same, but the text boxes are now pure white. I had them set to a brown color, and chrome shows my homepage with the correct text box color of brown. I have tried using Options/fonts and colors, and it does nothing. What do I need to do to get the text box backgrounds back to a more soothing contrast color?

Ed

Asked by cedevans 3 minutes ago

Firefox isn't working with macOS Catalina

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please… (read more)

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please help with any suggestions. Remote learning for grade schoolers is difficult enough.

Asked by kathrynnt 15 minutes ago

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (read more)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

Asked by superhit357 3 hours ago

Last reply by superhit357 17 minutes ago

Making Firefox Browser NEVER save cookies, files, etc EVER!

This is Firefox 82.0 (64-bit) for Apple Macintosh. No matter what I do, i cannot get Firefox browser to NOT STORE cookies, site data, and cache. I exit the browser, start… (read more)

This is Firefox 82.0 (64-bit) for Apple Macintosh. No matter what I do, i cannot get Firefox browser to NOT STORE cookies, site data, and cache. I exit the browser, start the browser back up and cookies, site data, and cache are ALWAYS still there n matter what my privacy settings are. My expectation is that I want Firefox to AUTOMATICALLY ''''NEVER'''' STORE cookies, site data, and cache. I also want FireFox to AUTOMATICALLY ALWAYS START in private browsing mode.

What settings do I change in order to NEVER have cookies, site data, and cache ever stored and to always automatically start my browser session in Private mode?

The settings as displayed in my attachment do not work and have never worked.

Is there a solution to this?

Asked by markjh10 24 minutes ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 4 days ago

Last reply by cor-el 4 days ago

Firefox

Dear Mozilla support, I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i com… (read more)

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

Asked by uketommyv 5 hours ago

Last reply by uketommyv 36 minutes ago

Firefox 81.0.2 (and before) saving JPGs as PNGs

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs … (read more)

For some time now, Firefox has been incorrectly identifying the type for a large percentage of JPG images, and saving them with the PNG suffix instead. Graphics programs cannot open such mislabelled files, requiring me to manually find and rename such files to give them the proper .JPG suffix to match their file type.

This is far beyond a minor issue, and needs to be addressed immediately. Please. Any suggestions on how to deal with this?

Asked by Bobby 37 minutes ago

Windows Tablet Environment

In Windows 10, in a tablet environment, things aren't working properly. I'm referring primarily to the onscreen keyboard. In Windows Tablet mode, an onscreen keyboard sh… (read more)

In Windows 10, in a tablet environment, things aren't working properly. I'm referring primarily to the onscreen keyboard. In Windows Tablet mode, an onscreen keyboard should appear in address bar and text fields. Firefox is killing that onscreen keyboard. The keyboard appears, but then immediately disappears. There also is a visual glitch occurring in the title-bar simultaneous with the killing of the OSK (on screen keyboard). This only happens in Firefox. OSK in MS Edge functions great for example. In desktop mode, but still physically in a tablet environment (Lenovo Thinkpad Yoga X1, folded, portrait mode for example), no OSK appears at all anywhere. This is not working well for me and will likely be a problem for others as we continue to approach the future. I truly hope that Firefox prioritizes Windows 10 tablet environments. It really is going to be important to many users.

Asked by steve 55 minutes ago

Zip Files are being changed to "Attachment.ashx"

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information … (read more)

When trying to download a Zip File from the web something is changing the from the Zip file to a generic file called "Attachment.ashx" I can't find any other information regarding this sort of thing.

Asked by treweston121 2 hours ago

Last reply by treweston121 1 hour ago

Video not opening

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element I… (read more)

I get this message “An unanticipated problem was encountered, check back soon Error code: MEDIA_ERR_UNKNOWN Session ID:2020-10-20:8117ac79cc43f4e46e86f86 Player Element ID: video-21b240” when I click on an embedded video in the major online news outlet in New Zealand ‘ it seems to only occur with Firefox. Videos open when in safe mode.

Asked by Robert 22 hours ago

Last reply by cor-el 1 hour ago

Forcing every video on a page to show tools

I am writing second time because something bugged and 10 mins of my text is gone... Is there a way to stop video on page faster than rmb on every video and then controls … (read more)

I am writing second time because something bugged and 10 mins of my text is gone...

Is there a way to stop video on page faster than rmb on every video and then controls and then when play/pause button is visible with other info like video lenght lmb on video to pause it? Like forcing browser to show video controls like this on every video on a page would be really nice because i often show controls to check how long video will be. Shouldn't it be like on youtube where you can see video controls just by moving your mouse over it and it auto dissaper after you stop moving it? Also there is really annoying bug or something, sometimes videos won't auto pause when i scroll down, and on pages with infinite stuff like 9gag it is really troublesome, you have to rmb then controls then lmb to stop it. Prevent videos from auto playing setting isn't working at all.

Asked by DoneDonedone 22 hours ago

Last reply by jscher2000 1 hour ago

  • Solved

Why I get: DOMException: The quota has been exceeded. ?

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navig… (read more)

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navigator.storage.persist();` (and this is returning true) This website is only storing about 8MB of data and I have a different website storing 200MB of data (userscript) The storage medium still has 140GB available. What quota did I exceed? If this is the wrong place, please direct me to the right place

Asked by brunoais 4 hours ago

Answered by brunoais 3 hours ago

Forced to create a new profile upon opening firefox

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my prof… (read more)

Has anyone found a solution for the following error message that occurs upon opening Firefox "You've launched an older version of Firefox" ? I have tried changing my profile, setting a default profile, refreshing Firefox, and uninstalling and then re-installing Firefox. Even after installing the latest version of Firefox I still get the message that says I am launching an older version. Nothing has worked so far.

Asked by sdvestal 7 hours ago

Last reply by cor-el 1 hour ago

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (read more)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Asked by AlatorreInWA 1 day ago

Last reply by jscher2000 1 hour ago

accessing my mail account on mail.com

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything wo… (read more)

When i try to access mail.com I get the mail.com access page but the button "login" does not work. If I use Chrome there is no problem. If I refresh Firefox everything works the first time and then reverts . This all started happening 1 week ago after years of no problems. has anybody any ideas?

Asked by jan109 9 hours ago

Last reply by cor-el 1 hour ago

"This page isn't redirecting properly"

I have added Firefox to my firewall settings but am still getting the attached message all of a sudden when trying to access a website link through a Facebook post. Just … (read more)

I have added Firefox to my firewall settings but am still getting the attached message all of a sudden when trying to access a website link through a Facebook post. Just started yesterday.

Asked by Windroselyrics 2 hours ago

Last reply by cor-el 1 hour ago

Certificate Manager > Servers > Where does Firefox see this information?

Hello. I'm not sure how this happened, but I have a listing in Servers in the Certificate Manager with the following information: Server: www.bignox.com:443 Certificate N… (read more)

Hello.

I'm not sure how this happened, but I have a listing in Servers in the Certificate Manager with the following information:

Server: www.bignox.com:443 Certificate Name: VMware Lifetime: Permanent

Trying to go anywhere with bignox.com does not work as its using the VMware certificate for some reason. If I delete it and go to the site, Firefox says the site is not trusted. I cannot get to bignox.com via any other web browser (Edge, Chrome, etc..) as I get the same type of security warnings. I do have vmware on my computer. I can connect to bignox.com just fine inside the VMware. If I uninstall the VMware, then I get security exceptions.

My question is, where does Firefox see this information? I have no idea how this happened, but I would like to get rid of this association.

Thanks

Asked by fettsvett201 4 hours ago

Last reply by fettsvett201 1 hour ago

Malicious link

Whenever I open firefox lately, my virus catcher (Kespersky) comes up with this message "Malicious link Blocked flplayer" I have scanned the computer for this file but it… (read more)

Whenever I open firefox lately, my virus catcher (Kespersky) comes up with this message "Malicious link Blocked flplayer" I have scanned the computer for this file but it does not show up. I am running windows 10 Has anyone else had this problem and know how to remove it

Asked by tonedeaf 2 days ago

Last reply by tonedeaf 1 hour ago

Getting search results to open in a new tab instead of the current one

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and … (read more)

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and I can't figure out how to get back the old way. Does anybody know?

Asked by sideburns 2 hours ago

Last reply by cor-el 1 hour ago