Firefox Community Forum

Hi. I'm still new to Firefox and don't really know the settings very well. I recently switched over to using it and realized that when I use most drop down boxes the background of the drop down menu is black, but the text is white and the selection box (when you hover over the item) is also white. Making whatever I'm hovering over very hard to see. I'm wondering if I have a strange setting turned on or not?

Settings wise I have Firefox set to dark mode, not the auto. But when I use the auto it still happens. Trying it in safe mode it still happens. Iv tried to research this a little myself. And read something about the proton setting and turning that from true to false. But this also did not work.

Is there any way to fix this? I just need the text to be a different color or the selection box (when you hover over it) to be a different color.

Attached are two screenshots of what I'm seeing

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even related to the extension or if it is even useful. If anyone would help me, I would be very grateful.

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

I usually use Nightly as my default browser in a Windows 11 system. Recently I started to get a new error message showing up when I try to select multiple messages in Yahoo e-mail. I select them by clicking on the first message, then holding down Shift and clicking on the last message in the range. That should turn on the selection boxes for all the messages between the two.

Now, when I press the Shift key, I get an error box right on top of where my mouse cursor is, so it interferes with me. The top of the box says "mail.yahoo.com", which is the web-site I'm signed in on. Then it has a link with the text "Login - Sign in to Yahoo". Below that is an ad for all the wonderful things I can get by signing in to Yahoo. At the bottom is an error message, "We can't generate key points for this webpage."

I tried the same action in the current General Release of Firefox, v140, and this does not happen. I suspect that this is an intrusion by some sort of AI software, but I don't know what setting might have been activated to turn this on. Does anyone have any idea how to turn it off?

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time to time throughout the day, but Firefox closes them from time to time. I googled the issue and the AI directed me to two settings: browser.tabs.unloadOnLowMemory and browser.tabs.min_inactive_duration_before_unload. It suggested setting the first one to "false" and increasing the duration of the second, or setting it to "false." However, the setting will only accept numeric values.

Since I am not having low memory issues, I want Firefox to leave my tabs alone. Is there any way to actually do this? If not, it would be really nice if Firefox developers reversed this intrusive change.

Thank you, Terry

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

In Chrome, for example, if you type "maps" in the address bar, it will autofill to "maps.google.com", which then redirects to the correct URL, "google.com/maps". Initially, it doesn’t do this, but if you do it repeatedly, Chrome eventually learns and sends you directly to that URL when you type "maps". The same happens with "gmail" or even just "gm", which redirect to "gmail.com" or "mail.google.com". Does Firefox have this kind of feature?

I think I browsed a reddit thread from a few years ago asking this same problem having something to do with autofill frequency which doesn't work, because the actual url is not, in the example of maps, maps.google.com and the url I want to enter redirects to it.

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

I play a video game and it has a /wiki <thing> chat command that is supposed to open my browser tab to a search result of <thing> on that games wiki website. Firefox has stopped doing this. I can not find, or figure out, what settings to change to allow this to work.

I have been trying changing cookie settings and Firefox will have a pop about it already running, but not responding. I click cancel because Firefox seems to be working fine other wise.

Does anyone have any idea what I can do?

Hello, all. My first post here. My problem is that: When I'm done using Firefox and close the app, several copies remain and need to be closed separately. It's a minor annoyance, but I'd like to fix it. Any suggestions? Thank you.

I had my browser set to show certain bookmarks on the main browser and different bookmarks when I activated the Secure Banking page. now they seem to be combined?

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.

i made a theme, i dont want it anymore, but i cant find the delete button

how do i delete it

the theme: https://addons.mozilla.org/en-US/firefox/addon/hhhhhhhhhh/