Showing questions tagged:

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Open 8 20

Images not showing on Sky news pages.

Since the last two updates, Not including the current update as I have not downloaded it because I am sick of them, I cannot see any images on Sky news articles. There is… (read more)

Since the last two updates, Not including the current update as I have not downloaded it because I am sick of them, I cannot see any images on Sky news articles. There is just a white box where the images should be.

Also the back/forward buttons are useless. I do a search on Bing and click through the pages then when I , say get to page six and retype for another article the previous search doesn't exist when I use the back button. I have to remember and retype the name of the article I am looking for.

Open 5 20

Firefox Using More Memory over time

Hello, I have noticed that using firefox without closing the browser for a while causes the memory to keep rising. It looks like it has a memory leak. After 3 days of wat… (read more)

Hello, I have noticed that using firefox without closing the browser for a while causes the memory to keep rising. It looks like it has a memory leak. After 3 days of watching YouTube I was using 4GB of memory. It was causing Slow Downs.

I have included 2 images with what is actually running and I have 2 Tabs in Standard Browser of Google and this Tab for this report then a YouTube dedicated browser using split tab.

Open 4 20

If I reconnect a logged-out account, and sync it, will the settings on one device override the other?

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address I've recently set up a similar thing on my work c… (read more)

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

Open 3 20

The ChatGPT chatbot in the sidebar, We Use Cookies bos has a Manage link which opens but remains fogged and partially hidden

Opening ChatGPT in the AI sidebar, the We use cookies box opens and shows: We use cookies Cookies help this site function, measure usage, and support marketing. Manage yo… (read more)

Opening ChatGPT in the AI sidebar, the We use cookies box opens and shows:

We use cookies Cookies help this site function, measure usage, and support marketing. Manage your cookie preferences anytime. Learn more about our cookie policy.

The word Manage is a link to "Cookie Preference Center."

The link opens the "cookie preference centre", but it is fogged out and the expected tool to tailor my preferences (instead of just the 2 accept or reject), and the "Learn More" link are not accessible.

Open 2

Getting network login prompt after changing ISP.

I changed ISP's this week and my computer connects via Ethernet cable through my router. I have no real issues accessing the internet. But after waking from sleep or rest… (read more)

I changed ISP's this week and my computer connects via Ethernet cable through my router. I have no real issues accessing the internet. But after waking from sleep or restarting, Firefox displays the network login prompt. How do I get rid of it? Thanks.

Open 2

Why on earth is it impossible to access sites like Newgrounds on Firefox but works fine on anything else?

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things s… (read more)

Heyo! So, I've had this ongoing issue with Firefox for quite some time around trying to access the Newgrounds website, but failing to do so. I have tried several things such as disabling the enhanced tracking setting, disabling DNS over HTTPS, forcing cookies and third-party popups to be allowed but that does not work what so ever and disabling enhanced tracking is greyed out so it's not even clickable to toggle off.

One thing that did work was to use the built-in VPN, but I really don't want to constantly have to use a VPN to browse one singular site every time I want to access it. So now for the question. Has anyone else experienced this? And if you have, how did you solve it if at all?

Open 2

Getting redirected to a VPN ad page when I start to download using a torrent

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurfer… (read more)

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurferprotector.com/lp5.php, that tries to sell me a VPN and I can find no way to stop this or contact them. I am happy with the VPN I have and have no interest in purchasing another. Does anyone know how I can prevent this from happening? Thank you.

MikeQ [email removed from moderator]

Open 2

Shrunken Interface

Has Firefox's interface gotten smaller? The tabs and search bar are much more difficult for me to read now, and the symbols are extra tiny. I cannot figure out how to e… (read more)

Has Firefox's interface gotten smaller? The tabs and search bar are much more difficult for me to read now, and the symbols are extra tiny. I cannot figure out how to enlarge them, since zooming in only affects individual web pages. I tried looking in Settings, specifically the Accessibility section, but I cannot find a way to enlarge this part of the web browser. Help!

Open 2 29

Possible Firefox Sync bookmark data loss after adding new device

Subject: Firefox Sync appears to have erased all bookmarks after setting up a new Windows installation Hello Mozilla Support, I believe I have encountered a Firefox Sync … (read more)

Subject: Firefox Sync appears to have erased all bookmarks after setting up a new Windows installation

Hello Mozilla Support,

I believe I have encountered a Firefox Sync issue that resulted in the loss of my entire bookmarks collection.

Here is exactly what happened:

I have been using Firefox Sync for several years without any issues. This was not my first Windows reinstallation. I have restored Firefox through Sync multiple times before. Firefox Sync had always synchronized bookmarks, passwords, history, extensions and open tabs correctly across my Windows PC and Android phone. I had approximately 350 bookmarks, organized into folders. Timeline Yesterday I performed a clean installation of Windows 11. I installed Firefox 152.0.5 (64-bit). I signed into my existing Firefox Account. I did not immediately enable Sync, so nothing was synchronized at that point. Today I enabled Sync and waited for the synchronization to complete. Passwords synchronized successfully. Browsing history synchronized successfully (it took a little longer). Extensions were restored successfully. Bookmarks never appeared.

Immediately after noticing this, I checked Firefox on my Android phone.

At first, one of the bookmark folders still showed that it contained more than 300 items (I saw the item count), but when I opened the folder it was completely empty. After synchronization finished, all bookmarks disappeared from both devices.

Additional information Browsing history is still present. Saved passwords are still present. Extensions are still present. Open tabs synchronization continues to work. Bookmark synchronization is enabled. I am signed into the correct Firefox Account. The second local Firefox profile is empty. The automatic bookmark backup now contains only the current state (7 items), indicating that the original backup has already been overwritten. The current profile contains both places.sqlite and places.sqlite-wal. The only Sync error log is related to a temporary DNS lookup failure (NS_ERROR_UNKNOWN_HOST) and contains no bookmark synchronization errors.

Because history, passwords and extensions synchronized correctly, this does not appear to be an account or authentication problem.

What concerns me most is that I briefly saw the bookmark folder still reporting over 300 items on Android before it became empty. This makes me suspect that something went wrong during bookmark synchronization rather than the bookmarks simply never existing on the server.

Could you please advise:

Is there any server-side recovery or investigation that can be performed for Firefox Sync bookmark data? Are there any diagnostic logs that I can provide? Is this a known issue with Firefox Sync after connecting a newly installed device?

I would greatly appreciate any assistance, as this bookmark collection had been accumulated over many years.

I have a Sync error log available: error-sync-1783454370913.txt

It only contains a DNS error related to tabs synchronization: NS_ERROR_UNKNOWN_HOST

There are no bookmark-related errors in the log.

Thank you.

Open 2 29

I follower your instructions for restoring my bookmarks, but it didn't work.

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were… (read more)

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox.

Please help, I have no access to any of my accounts!

Thanks,

Charlotte

Open 2 10

facebook and instagram uses reCAPTCHA I cannot use firefox to log in my account on facebook and Instagram

Before facebook using reCAPTCHA I can easily logo in my Facebook and Instagram account, but now I always failed to pass the reCAPTCHA, I report this to Meta no good reply… (read more)

Before facebook using reCAPTCHA I can easily logo in my Facebook and Instagram account, but now I always failed to pass the reCAPTCHA, I report this to Meta no good reply. Only today I did the reCAPTCHA and then got a reminder that facebook cannot detect the reCAPTCHA. I still cannot logo on to my facebook and instagram account due to reCAPTCHA. How can I solve this problem. Thx

Open 2 1 20

Trying to find an old password for my backup data

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup … (read more)

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup that way). However, I do not remember this password whatsoever and I am freaking out a little bit since I have information on there and I am just trying to get it restored onto my account.

Any help would be appreciated.

Open 1 48

Mozila VPN

When I press F9 (browsing mode), the VPN automatically turns on. Why is this? This happens even if the VPN was previously disabled on that website! = It's also unclear w… (read more)

When I press F9 (browsing mode), the VPN automatically turns on. Why is this? This happens even if the VPN was previously disabled on that website!

=

It's also unclear why I enable the VPN on one website, but it automatically turns on on all the websites I visit. Why? I don't understand! I only need it on one website! I have to constantly disable it! Sometimes websites won't open because of the VPN. But I don't always remember that I have it enabled! Very inconvenient!

Open 19