PIN EXTENSION TO TOOLBAR

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension bo… (read more)

I haven't added a new extension in quite a while and can't remember how to pin it to the toolbar. I've tried clicking on settings and the ... icon, with the extension both open and closed, but can't find "Pin to Toolbar" anywhere. Can someone refresh my memory?

Asked by Red in Denver 1 month ago

Last reply by George Kitsoukakis 1 month ago

can't find ad blocker to turn off

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles th… (read more)

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles that say how to do it but they make no sense because I try to follow and it still does not work. I need to know how to turn off the ad blocker - especially when I want to use Rakuten - I cannot never use it because I cannot manage my ad blocker when I need to

Asked by Susan Lee 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com.

bold text Hmm. We’re having trouble finding that site. We can’t connect to the server at www.googleadservices.com. If you entered the right address, you can: Try ag… (read more)

bold text Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Bobby O 5 months ago

Last reply by LockleyA 3 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 4 months ago

Last reply by TyDraniu 1 month ago

Change Wallpaper

According to Mozilla and all other online instructions for changing Firefox wallpaper, one must click on the Settings icon (pinwheel) in the upper right corner of a new t… (read more)

According to Mozilla and all other online instructions for changing Firefox wallpaper, one must click on the Settings icon (pinwheel) in the upper right corner of a new tab. There is no such icon anywhere on the new tab screen. There is no wallpaper to select under the Settings menu (three dashes) in the top right hand corner. I have the latest version of Firefox. What version are these instructions for? And how does one change the Firefox wallpaper? Firefox is my default browser in Ubuntu 2204 LTS.

Asked by NotAGeek 1 month ago

Last reply by Agent virtuel 1 month ago

how to disable two factor identification

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please> … (read more)

How can I disable the two factor identification at log in? It's driving me mad. I am 87 years old and don't know how to disable this, Can you help please>

Asked by pollytonk 2 months ago

Last reply by markwarner22 2 months ago

firefox vs. Chrome

running windows 11 on pc, all up to date and current ver. of ff. I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census reco… (read more)

running windows 11 on pc, all up to date and current ver. of ff.

I do genealogy research and wonder why firefox won't work as Chrome? I'm trying to copy 1850 census record to Excel spreadsheet for research purposes. Seems this can only be done in Chrome. Firefox can you do this as well? I've not been able to do it. PS not really fond of Chrome but have to use it.  Any suggestions?  Thank you, Linda

Asked by Linda 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

my entire phone is under their control almost 4yrs.

Almost my phone under third party control (G Suites) everything is gone. My family members and surrounded friends mobile had being hacked. Including my TV set being hacke… (read more)

Almost my phone under third party control (G Suites) everything is gone. My family members and surrounded friends mobile had being hacked. Including my TV set being hacked and control by third party. Anything I touched my phone act very suspiciously. Anything I want I couldn't download.

Asked by Rocky Neythen 4 months ago

Last reply by markwarner22 4 months ago

Hide AI results on Google search

I am trying to hide the AI results on Google search, but I can only find instructions for Chrome. I prefer to use Firefox, but I loathe the AI results. Is there any way I… (read more)

I am trying to hide the AI results on Google search, but I can only find instructions for Chrome. I prefer to use Firefox, but I loathe the AI results. Is there any way I can go back to the way it was before on Firefox?

Thank you for your help.

Asked by pjlalonde1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Download YouTube Videos

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (read more)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

Asked by blejt3im1 5 months ago

Last reply by berlin 3 weeks ago

Two versions of 140.0.2

140.0.2 (64-bit) Windows MSIX package mozilla-MSIX-1.0 This one has access to ChatGPT, among other AI chatbots. The version above does not mention any AI products. 140.… (read more)

140.0.2 (64-bit) Windows MSIX package mozilla-MSIX-1.0 This one has access to ChatGPT, among other AI chatbots. The version above does not mention any AI products.

140.0.2 (64-bit) NO Mention of MSIX NO AI chatbots as far as I can find.

Each wants to be the default, and it doesn't cause a problem unless you try to open the not-default. Then you can either select the not-default to be the default, or NOT. Doesn't matter, as far as I can determine there is no loss of functionality whether default or not-default in either version.

However, it's a bit annoying to have two product with the same version number and different properties.

Notice, this looks like a problem that was solved earlier. But that solution involved installing V140.0.2, obviously that won't work for me.

I await your wisdom---

Asked by Pushmataha 3 days ago