Firefox Community Forum

when I try to download a an extension foe example uBlock Origin by Raymond Hill I get the error

Download failed. Please check your connection.

I tried to instll the trend extension and I got the same error

When I use Firefox it removes shortcuts from my home screen (starting from the right) and replaces them with sites that I visit, even if I visit them only once.

I have been to settings, Recent Activity is turned off, Rows are set to 2, and the only other option is Shortcuts > Sites you save or visit.

I don't want Firefox to automatically add visited sites to my shortcuts and remove my saved sites.

I just downloaded version 140.0.4 for Mac. Now Firefox will not open any website pages. I added Firefox to the list of allowed apps in my firewall settings but that did not fix the problem. Please help. Thank you.

working with miro site using firefox is terrible -

- too long downloading and redirecting - half of times strange errors occurs - https://disk.yandex.ru/i/PFQTbYdKGSKS0Q - no problem with chrome or edge - https://disk.yandex.ru/i/XBY6SIzk_gGBYw - just search all troubles - https://www.google.com/search?q=miro+is+not+working+firefox

I'm using Firefox on Ubuntu, and every time the browser crashes and I reopen it, I get the "Start New Session" or "Restore Previous Session" prompt. I’ve tried both options at different times, but in either case, I find myself logged out of Gmail.

This is quite frustrating, especially considering the number of authentication steps required to log back in (e.g., 2FA, verification prompts, etc.).

It seems like session cookies or state information aren’t being properly preserved or restored after a crash. I had high hopes from Firefox in terms of privacy and stability, but this issue is seriously affecting my workflow.

Has anyone else faced this? Is there a way to ensure that sessions (especially login sessions like Gmail) are preserved after a crash?

Any help or suggestions would be appreciated!

I requested my Pocket export three times in June '25 and have received nothing. (Most recent request on 24th June '25, ID: 25174602-3e81-421e-a30d-71ff91dd2d66

I have also contacted Mozilla Support using the contact form twice to raise this issue and didn't receive any confirmation of those support requests to my email address.

The only possible explanation that I can think of is that maybe there has been a problem at the time when Mozilla acquired Pocket and I linked my Pocket account with my Mozilla account. I had previously used a different email address for my Pocket account prior to 2017. I currently have two email addresses (primary and secondary) associated with my Mozilla account but none of these email addresses are showing up in my Pocket settings, only my username. My Mozilla account is the only place where I can see my email addresses listed in my account details but I can't understand why I didn't get the confirmation emails to my Mozilla Support requests.

I used Pocket extensively for work so I really need to get the export. I'd really appreciate some help, thank you.

I would like for the link to open in a new tab AND stay focused on the previous tab with search bar firefox suggestions still open. Even if I hold SHIFT to not lose focus on current tab it CLOSES the search bar suggestions! I then have to type in what I was searching for again. I would like to quickly open every link via a certain keyword in search.

"When you open a link, image or media in a new tab, switch to it immediately" in Settings > General > Tabs is NOT selected. And even if that helped it would still close the search bar after middle mouse clicking a link.

The lack of visible emotion icons only occurs on Facebook. Only two are visible. They're there and work with a mouse click, but they're invisible. Reinstalling Firefox didn't help. The problem doesn't occur in other browsers.

Hi Mozilla community,

I’m experiencing some slowdowns in Firefox whenever I browse image-heavy restaurant websites. A recent example is when I tried to open the Tim Hortons lunch menu—the page took longer than usual to load, and some images weren’t displaying properly.

I’ve cleared the cache, checked extensions, and even tried private browsing, but the issue still persists. Could it be a rendering or image handling setting in Firefox that needs adjusting?

For context, here’s the exact page I’m referring to: 👉 https://timhortonsmenuprices.ca/tim-hortons-lunch-menu-with-prices/ – it’s pretty detailed and might help illustrate the problem.

Would appreciate any tips or tweaks to optimize Firefox performance for this kind of content. Thanks!

I had my startup page EXACTLY as I wished with two rows of most often used links to websites. While trying to find a solution to "page jumping" I use Help; "troubleshooting mode" and selected "Restart Firefox in Troubleshooting Mode". It did not solve the page jumping issue but did remove MY customized startup page and I do not how to get it back. I also used "Exit" and restarted Firefox but Firefox set my page to the default start page.

How do I get back to MY old startup page?

This is but one frustrating experience setting up MY computer to perform as I wish ... the computer culture has become "user unfriendly" .... what was once simple is now "too highly geek-ed".

Thanks in advance for your effort in solving yet another Firefox rabbit-hole problem.

I've 3 Facebook Profile. One Is Default, Second Is Social Media And Third Is Work Profile. All 3 Profiles Settings Are Similar Like Remember History, Remember Cookies, Remember Site Setting Etc. I've Facebook, Twitter, Instagram Login In Social Media Profile. I've Gmail Login In Default Profile Where I Use Google Products. I Dont Have Social Media Accounts Logins In Default Profile But Still In Settings->Privacy & Security->Manage Data. It Shows Facebbook, Instagram, Twitter Cookies And Same Shows In Work Profile. But When I Clear Facebook, Twitter, Instagram Cookies From These Profiles, All Social Accounts Logins Are Automatically Signs out In Social Media Profile But Cookies Shows In Social Media Profile. Another Instance, I've Gmail Login In Default, But Google Cookies Shows In Another Profiles Too. And When I Deletes From Their, Its Logs Me Out Here In Default Profile. So My Question Is, Whats The Point Of Having Facebook Profiles? And Because Of This Reason I've To Set Settings To Remember History. Still, It Logs Me Out From My Accounts. And It Happens Every Single Day. Totally Frustrating, Annoying. And Because Of Frequent Log Out, Login Issue My Google Account Was Blocked By Google. Need Solution On This Issue.

I have a set of fields I usually input in https://stockcharts.com/h-sc/ui every time. In chrome, these the search fields are saved even when the tabs are closed and reopened. But in Firefox, these fields are not saved after I close and reopen the tab.

I have already created exception for https://stockcharts.com in Enhanced Tracking Protection and Cookies settings but the issue still persists.

Hi, Using FireFox to log into Le Chat Mistral doesn’t work on my Ubuntu 22.04 PC. I enter the email to verify the A/C then enter the code number. Next it says ‘You successfully verified your email address’ and pressing 'Continue' I go back to 'Verify your account' page and round we go again??. There is no problem on my Windows 11 laptop so what's the issue with Ubuntu or have I done something silly? Thanks

My son plays games on crazygames.com, which saves his game progress. Even though he is logged into the site, his game progress is cleared when it is necessary to clear the Firefox cache for troubleshooting purposes (I had to clear it a couple of days ago to get a password reset done on another site). Is there a way to restore the website history to get his game progress back? Or can I exclude this website so the cache does not get cleared? This has become very frustrating :(