Mozilla charge on my credit card - no explaination, no back up email. How to know this is not a scam?

The charge may be legit. But how do I find out? Is there an email or phone number for Support. I've been to the support page. But I am a very happy Firefox user for many … (read more)

The charge may be legit. But how do I find out? Is there an email or phone number for Support. I've been to the support page. But I am a very happy Firefox user for many years, and I don't need technical support. Do I need to write a letter???

Asked by Robert 48 seconds ago

remove or change mozilla from primary search engine

i do not want to reinvent my entire life with passwords you do not share with my previous search engine. please let me return to Safari, with Mozilla Firefox in the backg… (read more)

i do not want to reinvent my entire life with passwords you do not share with my previous search engine. please let me return to Safari, with Mozilla Firefox in the background.

Asked by cfuller007 22 minutes ago

Get rid of the Extention button

This button that looks like a jig saw bit will not budge. Can I delete this in about:config by deleting the 'unified extention button' and can I delete the 'HKLM/SOFT… (read more)

This button that looks like a jig saw bit will not budge.

Can I delete this in about:config by deleting the 'unified extention button' and can I delete the 'HKLM/SOFTWARE/Wow6432Node/Mozilla/Firefox/Extensions' in the registry?

Firefox these days is getting a burden with more info and such like being collected behind out backs, it's about to be ditched on all my computers, the last few episodes make me want out.

Dave.

Asked by EF80 21 hours ago

Last reply by EF80 35 minutes ago

had an issue with popups and "security notifications"

I had a website that possibly phished me in my Firefox browser. I was in a webpage, and I had a full screen McAfee notification for a possible malware and asked to start… (read more)

I had a website that possibly phished me in my Firefox browser. I was in a webpage, and I had a full screen McAfee notification for a possible malware and asked to start a scan. I wasn't fully realizing what was happening and I did so. I was able to get out of the full screen mode and realized it was the webpage I was on but wasn't the same page I had been on previously. I started getting security popups as if Microsoft was issuing them, but I couldn't close them, and they all had links to follow. I killed the internet connection, tried repairing Firefox and still got the pop ups. So, I uninstalled Firefox and that stopped the popups. Can you tell me if there are any current security vulnerabilities with Firefox and can you tell me if there is a record of what my Firefox browser downloaded and installed on my computer?

Asked by aaron.lengyel 39 minutes ago

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (read more)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Asked by Txasslm 44 minutes ago

Abspeichern von Handy Fotos auf Stick für Diaschau am Fernseher

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Fo… (read more)

Die Handybilder(Android) werden beim Abspeichern auf PC oder Stick in Format PDF umgewandelt, sind verdreht und können am Panasonic Fernseher nicht angeschaut werden. (Format unbekannt) Wie kann ich das Umwandeln verhindern? Vielen Dank! Franz Schraut

Asked by Franz Schraut 1 hour ago

removing bing from my firefox browser

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the bac… (read more)

I added the bing for the background on my computer; now I have somehow made it the browser when I open firefox and I want to remove it even if it means not having the backgrounds. I WANT FIREFOX AND NOT BING

Asked by dvdgillett60 2 hours ago

Firefox missing option for Labs in Settings

My settings does not have an option to enable Firefox Labs so I can enable AI support. Firefox browser.preferences.experimental.hidden was set to true and I changed i… (read more)

My settings does not have an option to enable Firefox Labs so I can enable AI support.

  • Firefox browser.preferences.experimental.hidden was set to true and I changed it to false with no change in results
  • there is no "Firefox Labs" section in my settings anywhere and I've checked "General" and "Privacy and Security"
  • toolkit.experiment is set to true
  • browser.ui.experimental set to true
  • labs set to true

Found redit discussion with the same issue, but no solution

According to this page the option should be in my settings, listed after "sync" and before "more from Mozilla."

I've attached an image of what my settings menu looks like. There is no option for the labs.

What else should I try/do?

Note: using Firefox on Desktop PC. Not a mobile device. My Firefox version is 130.2.2

Asked by SewHelpMe 2 hours ago

"Information Your browser is being managed by your organization." - how to remove this

My settings have this right at the top, but I am the "organizer." I am the one that set things up on my oldest laptop. When I updated the laptop with a new one, I had t… (read more)

My settings have this right at the top, but I am the "organizer." I am the one that set things up on my oldest laptop. When I updated the laptop with a new one, I had that message, but it was okay at that point. But now - new laptop, and I want the control back. Please guide me in how to do that.

Asked by GoldenNeko 1 day ago

Last reply by GoldenNeko 2 hours ago

Search bar autocomplete does not always use history

I will visit a site, say engadget. Then I can open another tab, and I expect when I type en or eng or engadge that it'll autocomplete to engadget, but it won't. For some … (read more)

I will visit a site, say engadget. Then I can open another tab, and I expect when I type en or eng or engadge that it'll autocomplete to engadget, but it won't. For some sites, it works, for others, it doesn't. I'm a developer and am used to figuring stuff out, but no matter what settings I change it doesn't consistently work. I use Firefox on all my devices but on this one machine, it doesn't work. I've triple checked the settings. I am this close to switching browsers, it's so frustrating. Any ideas would be greatly appreciated.

Asked by firefox3102 2 hours ago

My logins are not being removed from autocomplete suggestions

On one of the sites I wanted to delete 1 of 2 suggested logins for autofill. I never saved passwords. In the password manager it told me that I did not save any passwords… (read more)

On one of the sites I wanted to delete 1 of 2 suggested logins for autofill. I never saved passwords. In the password manager it told me that I did not save any passwords, I did not see my logins there. I cleared cookies and information about saved data, but it did not help. Where are these logins stored so that I can delete them manually on the PC or where can I find them (I do not want to turn off autofill, just delete one of the options)? Thanks in advance

Asked by Илья Смирнов 2 hours ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 months ago

Last reply by frankforbes12 3 hours ago