Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 5 days ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 2 days ago

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (read more)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 3 weeks ago

Last reply by Anne_Polster 2 days ago

Proxy Settings

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - ever… (read more)

we have installed Firefox 85.0.2 (esr). we are working in home office with a vpn connection (citrix gateway). the system is set to use proxy settings with a script - every time I start firefox new, it is set to "auto-detect proxy setting for this network" and I have no internet. Also with disabled vpn connection - i have to set the proxy setting to "no proxy" or "use system proxy settings" who sets the setting default to "auto-detect ..."? why is this not working in home-office

Asked by stefan.luik 2 weeks ago

Last reply by stefan.luik 3 days ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 1 week ago

Last reply by dicicc 5 days ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 3 days ago

Blocking automatic audio/video play stopped working, how do I fix??

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it … (read more)

I recently changed options to connect to all websites via https under Privacy & Security, could that be the reason? I wouldn't think that has anything to do with it but then I'm not expert tech-wise. Thank you!

Asked by jj 4 weeks ago

Last reply by jj 4 days ago

Default Container

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i wou… (read more)

Is it possible to have a default container? When I open a site in a container, if I then use the open window to go to a URL that I have not assigned a container to, i would like this new site to open in a "default" container. I believe the Facebook container works like this, it only allows Facebook related sites to be opened in that container any other sites are open in a new window/tab. An example, if i open a bank URL in a "Banking" container, log off and click on another unrelated bookmark (say Mozilla help), It would be nice if it opened in a separate container I had assigned to be the default container.

Asked by bernie4 3 weeks ago

Last reply by bernie4 23 hours ago

Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 1 month ago

Last reply by richard192 5 days ago

Restablecimiento de contraseña de cuenta de Firefox y perdida de mis marcadores

Hola, olvide la contraseña de mi cuenta de Firefox, por lo que la restablecí, sin poner atención a la advertencia de que perdería mis marcadores acumulados a lo largo de … (read more)

Hola, olvide la contraseña de mi cuenta de Firefox, por lo que la restablecí, sin poner atención a la advertencia de que perdería mis marcadores acumulados a lo largo de varios de años, mi historial y demás información, quisiera saber si existe alguna manera de recuperar todos mis marcadores, he buscado por todo internet pero no he encontrado solución que me ayude con mi problema.

Mil gracias de antemano

Asked by ramongsalvatierra2 6 days ago

OpenSearch search form URL feature no longer works, how to revert?

I have a number of OpenSearch search engines set up, all with custom names. So I could just type "g whatever" in address bar to search in google, "w whatever" for Wikiped… (read more)

I have a number of OpenSearch search engines set up, all with custom names. So I could just type "g whatever" in address bar to search in google, "w whatever" for Wikipedia, "y something" for Youtube, etc. Search still works.

However, I could just type the name of opensearch engine in the address bar to go to those sites' associated search pages. See moz:SearchForm parameter here. As of Firefox 86 this behaviour seems to be broken. Even if I switch to specific search engine by typing in its name and hitting space, I can't just press enter to go to the website.

How do I fix it?

Asked by Vindicar 6 days ago

page drag problem

how to prevent default behavior of dragging event. for example ,when i use a drag plugin to drag web compnent ,firefox will open a new tab to search something what i drag… (read more)

how to prevent default behavior of dragging event. for example ,when i use a drag plugin to drag web compnent ,firefox will open a new tab to search something what i dragged.

Asked by 1242366724 6 days ago

Facebook går långsamt pga en web-sida eller ett script

Hur gör jag för att förhindra att web-sidor eller script gör att facebook låser sig/går långsamt? Först märker jag att det börjar gå långsamt sen dyker en gul ruta upp so… (read more)

Hur gör jag för att förhindra att web-sidor eller script gör att facebook låser sig/går långsamt? Först märker jag att det börjar gå långsamt sen dyker en gul ruta upp som säger att det är en web-sida eller ett script som gör att det går långsamt och frågar om jag vill stoppa den. Jag trycker alltid på "stoppa den" men problemet kvarstår. Det enda jag kan göra är att stänga facebook och sen öppna på nytt, men det tar inte lång tid innan samma problem uppstår igen.

Asked by m_friman 6 days ago

Resizing bookmark column width doesn't work

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:86.0) Gecko/20100101 Firefox/86.0 Steps to reproduce: 1.Opening bookmark by command-shift-o 2.Dragging bounda… (read more)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:86.0) Gecko/20100101 Firefox/86.0

Steps to reproduce: 1.Opening bookmark by command-shift-o 2.Dragging boundary line of bookmark column (name, url, added date...) to resize the width

Expected results: The width of column is changed

Actual results: The width doesn't changed properly. The column next to dragged one is changed or completely ignores change at all.

Asked by bleepblopp 1 week ago

Last reply by bleepblopp 6 days ago

I like my search bar to be in the middle of a blank page, the same as it has been for years. Then some silly sod decided they don't like it, well I have news, I don't like what been done, over 2000 but NONE of them help me, to put firefox back.

I like my search bar to be in the middle of a blank page, the same as it has been for years. Then some silly sod decided they don't like it, well I have news, I don't lik… (read more)

I like my search bar to be in the middle of a blank page, the same as it has been for years. Then some silly sod decided they don't like it, well I have news, I don't like what you have done, this search bar found 2359 results. but NONE of them hrlp me, to put firefox basck the way it has ALWAYS BEEN, for at least the last TWENTY YEARS very definitely back to the 70's.. The character limit above is rubbish also.

Asked by bugrit 6 days ago

Firefox Crashes on Launch

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox a… (read more)

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227.

Thank you for any help you may be able to offer.

Asked by zalexander333 1 week ago

Last reply by zalexander333 6 days ago

I lost my recovery codes, but I have everything else.

I was configuring some update on my windows, until it broke and I was unable to get anything out. Everything had to be formatted. While formatting I didn't remember about… (read more)

I was configuring some update on my windows, until it broke and I was unable to get anything out. Everything had to be formatted. While formatting I didn't remember about the codes, and when I tried to log in my account, it says I have entered wrong password. I do have some guess of what the password may be but I am not sure. So, what I do have right now: Email Authenticator

Is there a way for me to recovery my old password(not firefox, but the ones stored) using just them? If not, is there any limit of me entering wrong passwords? I think if given enough time, I might be able to crack it.

Asked by noobwriterishere 6 days ago