• Solved

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (read more)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Problem with encoding

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf doc… (read more)

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf documents. This isssue does not seem to happen in a very consistent way (some websites will appear correctly one day and incorrectly another day). I include below a screenshot as example. The problem does not seem to appear with chromium... If you have any idea about how to fix this I would be very grateful Thanks Michael

Asked by michaelgoldman123 2 days ago

Answered by cor-el 2 days ago

  • Solved

Firefox problems with specific web sites

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried … (read more)

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried Microsoft Edge and was able to log on.

Asked by larrydaleparker 8 hours ago

Answered by FredMcD 5 hours ago

  • Solved

Saved logins disapeared after upgrade to version 82.0.2 (64-bit)

My FF updated to version 82.0.2 (64-bit). The file logins.json apparently contains all saved logins that I had before the upgrade. However, none shows up when nedded. I'v… (read more)

My FF updated to version 82.0.2 (64-bit).

The file logins.json apparently contains all saved logins that I had before the upgrade. However, none shows up when nedded. I've added some that where already there and a new entry was created, at the end of the array of entries. I could not see why (1) the already existing entry could not be used and (2) the new entry did not replace the old one.

Regards,

Asked by andre.zuquete 1 day ago

Answered by andre.zuquete 5 hours ago

  • Solved

Interactive Weather Radar Maps Not Working In Firefox

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my … (read more)

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Asked by jlfptf 4 days ago

Answered by jlfptf 2 days ago

  • Solved

Opening link from email in Firefox browser

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firef… (read more)

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firefox and paste in the link. How can I fix this so that the link opens directly? Thank you.

Asked by dfbdc 1 week ago

Answered by dfbdc 1 week ago

  • Solved

malicious browser extension activity 4

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the webs… (read more)

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the website is (I can't reach it) but the alert is showing very often and Norton requires a shutdown each time it detects and repairs the issue. Any suggestions please? Screenshot attached.

Asked by Dave 14 hours ago

Answered by Scribe 12 hours ago

  • Solved

Arial Black font is missing

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance. Due to visi… (read more)

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance.

Due to vision problems, I require a bold font. Mozilla has now made it almost impossible for me to use Firefox. Does anyone know of a workaround to this problem?

also, a FYI: Removal of this font violates the Americans With Disabilities law.

Asked by jckamer 7 hours ago

Answered by jckamer 6 hours ago

  • Solved

Google "settings," "tools," etc. no longer work

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news.… (read more)

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news. Thus, for example, if I'm trying to find an image that is on a CC license, that's impossible, or if I'm trying to find a how-to piece that's less than five years old, that's also impossible.

Also, when I do search for images, only the first few images are clear. The rest are simple blocks of color.

I don't have the problem with duckduckgo.

I'm running the latest version of firefox on a mac.

Am I doing something stupid? Which is all too likely, I'm afraid :-)

many thanks in advance.

Asked by mtucker57 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Facebook says I am using an unsupported browser

When I connect from Ubuntu 20 (LTS) this message shows and it redirects me to the mobile version. That's not all bad but the mobile version doesn't work as well as it do… (read more)

When I connect from Ubuntu 20 (LTS) this message shows and it redirects me to the mobile version. That's not all bad but the mobile version doesn't work as well as it does in the Android version of Firefox Beta.

Asked by Don 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Radiobutton function not working

Hello, I can't activate Radiobuttons on Websites. For example when I have a registration menu to complete and there is a choice with Radiobuttons I can't activate them. I… (read more)

Hello,

I can't activate Radiobuttons on Websites. For example when I have a registration menu to complete and there is a choice with Radiobuttons I can't activate them. Is there an option to activate or de-activate this?

Thanks a lot for Help Dimi

Asked by dafos1941 1 day ago

Answered by cor-el 1 day ago

  • Solved

Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 1 week ago

Answered by jscher2000 1 week ago

  • Solved

firefox logs me out of all websites

Hello i have been having an issue with my browser where when ever i close it logs me out of all the websites i have been logged in to. i have refreshed it and i have rein… (read more)

Hello

i have been having an issue with my browser where when ever i close it logs me out of all the websites i have been logged in to. i have refreshed it and i have reinstalled it and i still have the same problem and its making it really hard to work. any input is really appreciated.

thank you.

Asked by barzi.galala 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Firefox uses system High Contrast text color for websites

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system back… (read more)

Hello, Firefox seems to be using my system's High Contrast text color to render websites. My High Contrast text color is a light grey, to contrast with a dark system background. However, many webpages on the internet have light backgrounds, so when Firefox uses this color, I can't read the text. I already have Options>Language and Appearance>Colors>Override the colors specified by the page set to "Never." This also occurs in a brand new profile with 0 extensions or addons in Safe Mode. I just want Firefox to display webpages "normally", i.e. with black text, without regard to the current system colors.

To reproduce: - Turn on High Contrast - Visit a site such as http://hyperphysics.phy-astr.gsu.edu/hbase/ppois.html - Change system High Contrast text color to any color you wish - Notice that the text on the page also changes to the same color, even with the setting on "Never"

Is there any way I can get Firefox to ignore the system's text color settings? Chrome renders the webpage just fine with black text.

Asked by pentaerythritol.pentanitrate.is 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox unusable on eBay!

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.) I've… (read more)

I've used Firefox forever, however in the last couple weeks, I can no longer use eBay as the webiste looks weird and my account is inaccessible. (See attachment.)

I've cleared all history/caches/etc. per forum suggestions. No change. So now to use eBay, I have to switch to Safari or Chrome (which I rarely use.)

Using new 2020 Macbook Pro and latest Firefox 80.0 update. Any suggestions would be greatly appreciated!

-G

Asked by TheGMan 2 months ago

Answered by Wesley Branton 2 months ago

  • Solved

Firefox does not remember open with setting for pdf files

Hi all, When I open a pdf in FF, it does not remember my settings, even though I have set to always open in Adobe Reader. I am running the latest version of FF and Win 10… (read more)

Hi all,

When I open a pdf in FF, it does not remember my settings, even though I have set to always open in Adobe Reader. I am running the latest version of FF and Win 10. I have recreated the handler.json file.

Regards,

Steve

Asked by OzSteveC 23 hours ago

Answered by jscher2000 21 hours ago