Firefox Community Forum

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

Bruce Caress

May 7, 2026, 15:17 CST

Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore the tab. I restore the tab which works for maybe ten minutes and crashes again. I am using Windows 11 on a new computer. I'd appreciate some assistance. Thanks. Bruce Caress

Moderator note: This question has been edited to precise Firefox and OS version, based on the crash reports.

Why has  << teaseyourmatch.com >> opened its webpage yesterday & for several months while; today it won't load the homepage whatsover? This is an adult dating website from Eurozone w over 125000 users

Hello brothers and sisters, i am need help! I'm experiencing performance issues when surfing the 9GAG website. The amount of RAM consumed by this page is growing exponentially. It's gotten to the point where this tab can consume up to 5GB of memory, and that's not the limit. This issue hasn't happened before. I can't figure out what's causing it.

What I did to fix the problem: I reinstalled the browser. I reinstalled add-ons. I reset my old profile, saving only bookmarks and passwords. I reinstalled the operating system. None of this helped. However, my friends don't have this problem with this site. Please help.

For quite some time now, I am unable to sign in to my account at CanadianTire.Ca I get an error. The signon process goes to CustomerAuth.Triangle.Ca for the email and password input. When I click "Sign In" the return message is a yellow triangle followed by the word "undefined" (see attached).

All other browsers I have (Brave, Chrome and Edge) can sign in without issue.

I noticed that other users have the exact same issue. I have tried all solutions I could find. The browser is up to date as of today (150.0.2 64 bit). I tried troubleshoot mode, clearing the cache, deleting cookies, history .... On the web site I turned off ETP for CanadianTire.Ca and CustomerAuth.Triangle.Com.

I have used Firefox since it was v0.93.

H E L P ! ! !

Hey everyone!

I just noticed that post FF's 150 update, I can no longer drag and drop folders into my DSM window. This has been a non issue for over 6 years and all of a sudden, poof. I did find that you can still to this on Safari, but long term, Mozilla and Synology need to address this. There's already a post on the Synology fourms about it and I've emailed their Support Team to see what they have to day. Posting this here in case anyone has found a workaround in the Config settings pane.

Thanks! --Brian

Today Firefox has suddenly started using ~20% of my CPU capacity, causing my cooling fan to run high most of the time. Since I had been running Firefox v.149.latest, I tried updating to v.150.0, but that made no difference.

It's not Firefox by itself (only Task Manager open) but whenever I open another tab with almost any website (including this one) that CPU usage spikes. What gives?!

Details: Running under Windows 10 Pro (yes, I have installed the ESU package, good until thi8s fall) on a Lenovo P1 Gen 2. Currently running Firefox inside a Sandboxie Pro v1.17.4 sandbox.

Please Help! -- jclarkw

When I click on option/link for "Print using the system dialog box", the print preview no longer works. Instead I see message "This app doesn't support print preview" in preview pane.

This issue just started today.

I was attempting to watch a video on patreon, and normally I pop out the video so it is larger. This normally has no issues.

But today when I hit the button to pop it out, Firefox crashed.

Firefox then updated, so I thought maybe it was just because it needed to update.

I attempted this two more times with the same result. 

The first like I normally do where I start the video and then click the "pop out" button. Then the second time with the video paused. The minute I click the pop out option Firefox just crashes closed either way.

Hi,

I shared a lot of important tabs to my laptop (using the firefox built-in share/send to other device button), upon starting it, they seemed to arrive just fine and opened on my laptop, however I accidentally clicked to "history"->"restore last session", which made this firefox window go away and all my sent tabs seem lost.

Is there any way to get them back? Any type of log?

I tried the following already: - Looking through History (they do not appear there at all) - Looking at recently closed tabs (there aren't any listed) - checking synced tabs window (did not contain the ones I sent from my phone to my laptop) - checked session recovery files ( none of my synced tabs seem to have gotten stored into that session recovery file)

So is there any other log or place I can look at? I refuse to believe that this is not saved anywhere? Or on mozilla servers at least? Can support help me?

Thanks for any ideas!

EDIT: I found this, may is something similar: https://connect.mozilla.org/t5/ideas/send-tabs-log/idi-p/15640

Steps that remove my pinned tabs from Firefox:

Open pinned web app from taskbar. Open regular Firefox browser.

Any pinned tabs that were in the browser before opening the web app are lost.

Is this already reported? I can't imagine this is intended behavior.

I was trying to do something with my bookmarks yesterday and I must have pushed the wrong icon. Firefox then became unavailable. I'm 88 years old and not fully at home with computer language. I tried Chrome, but it's not available like Firefox.

I have a new mac, an M4 mini, and I set up Firefox the way I want it (the biggest ask has always been getting a bookmark to open in a new tab). Two days in, sometimes a bookmark opens in a new tab, and sometimes it doesn't. I have nothing else set up except for an ad blocker. I have not changed my OS from Sequoia to Tahoe yet, I strategically delay. It's not the end of the world. But I had strange things happen with Firefox on my other mini (an M2) in the last 6 months and I had to abandon Firefox and use Safari, which I hate. But that's a whole other topic. I've used Firefox forever, and it's my fave, and little things like this bug me. What am I missing? I set the option to False, and then reset it to True, and sometimes it works as it's supposed to, and sometimes it doesn't. So to not overwrite an open tab that has something important, I just automatically click on the 'command' key when selecting the bookmark. It's staying on my selection to 'true' and I've set it to false and then set it back to true, and restart Firefox, and I still get inconsistent results. There's nothing else that could be conflicting with this. I don't get it. Like I say, Firefox on my other mini just totally became unreliable and I had to use Safari. Any ideas? Thanks!

It seems that a few days ago my Firefox was (involuntarily) updated in the course of another update (Linux): Previously, after Ctrl-S I could immediately start editing the name of the downloaded .html file, usually replacing it: the .html was retained, but the main part was highlighted and replaced automatically with the first typed character. Now one has to highlight the name with "select all" and also take care of the .html suffix. This is highly inconvenient if one wants to change the (usually) much too long names. Is there a chance (option?) to get the old behaviour back? (By the way, not connected with this change: It is annoying that Firefox silently changes `:` to `_´ in desired names though these are perfectly legal in Linux.) (and I would like to be able to use Firefox save to command from the command line.

I've tried to access each of 3 new TP-Link EAP 770 access points' web interface using current version of Firefox on a Mac and a Windows 11 laptop and I believe there's some security setting blocking the access. Usually, I would receive the warning with an "Advanced" button to allow you to continue to the web interface, but now I only receive a "Looks like there's a Problem with the Site" with a "Try Again" button. I had an older Windows 10 laptop with an older version of Firefox that actually allowed me to access one of the access points, but after the laptop had been online for a few minutes (and updated the Firefox version) my access started to fail again. Any help is appreciated.

Thanks, JB