Firefox Support Forum

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

I am suddenly getting pop-up windows from "Firefox Software Updater" as soon as I click the Firefox icon on my desktop (Windows 11) and laptop (Windows 10). The Firefox log in the pop-up is not in color, so I am immediately suspicious. The pop-up window did not happen on my laptop yesterday, but I got it on my desktop today, for the first time. I have answered "no" to the "do you want this app to make changes to this computer?". Is this legit from Mozilla? Usually, the browser updates automatically when I click the icon, saying I am now using the latest version of Firefox. Thank you.

After updating to Windows 11, all my Firefox webpages backgrounds are colored black even after choosing a light theme which only changes bookmarks and toolbar to white. I want white background like my old Firefox ?

Firefox 120.0 on openSUSE Tumbleweed.

Google Maps (https://www.google.com/maps) results in CPU being pegged at 100%. No other tabs open. All I have to do is load the URL and do nothing else. This behavior is repeatable. CPU stays at 100% until tab is closed or browser is shut down. Sometimes the browser will hang and its PID has to be killed.

Offending process:

username 4501 4416 76 11:40 ? 00:05:13 /usr/lib64/firefox/firefox -contentproc -childID 1 -isForBrowser -prefsLen 27513 -prefMapSize 244227 -jsInitLen 228948 -parentBuildID 20231116134553 -greomni /usr/lib64/firefox/omni.ja -appomni /usr/lib64/firefox/browser/omni.ja -appDir /usr/lib64/firefox/browser {659a1e89-c5da-416d-b720-558c24187847} 4416 true tab

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Later version refuses to connect to my modem, and goes into security web mode. This modem uses HTTP/HTTPS for access, i.e., connects directly it's IP address, then the user enters a username and password. At that point, the the modem switches to HTTPS for control.

With this recent update, there is NO WAY to access the modem for any work, or upgrade the HTTPS certificate on the modem. This is a BUG.

What should happen is that if the web site will accept a HTTP connection, Firefox should NOT refuse connection or test for security issues UNTIL the user or the device switches to HTTPS.

As an aside, I've used Firefox on this Zywall modem for years until recently.

Firefox uses too much memory, sometimes 20GB on a 32GB Windows machine. It's usually one or two threads which are hogging incredible amounts of memory. This time I had about 30 tabs open.

Today I tried Firefox about:memory "Minimize Memory Usage" several times, and it was largely ineffective.

I did a "create memory dump file" of one 5+GB bloated thread using task manager, but can't find a way to upload the compressed archive with this report for analysis. Finding a way to report this issue was quite a challenge. It seems most help avenues are now missing/moved, and other reports of this type of issue are "Archived".

I tried killing the 2 bloated Firefox threads and checked for tabs which might be missing or malfunctioning. Everything continued to run normally while more than 10GB of memory was returned to system use. Leaving these bloated threads overnight doesn't improve anything, in fact I can often get up and find my machine is completely out of memory because Firefox consumed it all. My smallest machines have 16GB RAM.

These memory issues aren't new. I've been reporting them off and on for more than a decade. They get better for a few months after reporting, then they get bad again in a few more months. The battle to get memory leaks fixed is continuous while Firefox springs more leaks.

I'd like to give you the memory image I generated so you'll at least have some real data to look at and analyze for this report.

The attached task manager snapshot image is a very minor example of this issue. The numbers keep increasing like there are one or more large memory leaks.

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

After restarting my computer last week, I suddenly couldn't reach ANY websites on my computer. I tried changing security settings. I tried deleting Firefox and reinstalling it. Still, to no avail.

I don't have any problem reaching websites via Firefox on my laptop or my mobile devices. I also have no issues with using Google Chrome or Bing.

For some reason, though, I'm suddenly having the same connectivity issue using Zoom, citing Firewall and Proxy issues (I'm a single, home user). I tried turning my security program off, and that didn't help. I also did a scan using the security software and it could find no malware.

I have tried restarting the computer, and powering off and restarting the router. No help.

I'm not sure why I'm suddenly getting this issue with my desktop. I have Dell ProSupport, and while they're trying, they haven't been able to nail anything down.

Any ideas why this would suddenly happen, and only to Firefox? (and, for some reason, the Zoom connectivity?)

Jeff

Hi, I am using Firefox vsn 120 for Linux Mint. I believe that I have the privacy and security set with the default settings.

However, Firefox seems to forget the information stored by websites, so that can't simply login.

Each. And. Every. Time. I have to go through the process of re-introducing myself to the security of the website provider who insists on sending me emails, SMS messages, etc. with codes to confirm who I am.

This applies, every time I use a site that requires a login (bank, BBC, Fidelity, eBay, Facebook....).

Once I have been approved on a site, then my login seems to work for a few days, up to a week and then off we go again with a new set of security codes. My settings do not delete cookies, and firefox is never closed, except if the PC needs a reboot, which is rare.

I would appreciate any help in settings that would allow me to use Firefox normally without having to enter security codes. Cheers, Mark

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used to work. Now it doesn't. Plus the pull down that shows up is the most god awful seaform green i've ever seen. I WANT MY SYSTEM COLORS BACK

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use private browsing on Firefox, but I always have. I have Firefox password enabled, but I always decline to use it for online banking when it pops up (and it doesn't matter if I accept it, still no log-in on Firefox).

I don't want to use Edge but Firefox no longer is working on this task for me.

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?