"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (read more)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 34 minutes ago

Last reply by FredMcD 1 minute ago

  • Solved

Activating AOL from Firefox log in

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I… (read more)

Hi folks. I know this is an easy question for you has me baffled. My old computer (Windows-7) has Firefox configured to automatically start my AOL account. But.......I can't recall the settings to make my new PC (Windows 10-Pro) do the same thing. Any ideas/suggestions welcome. Thanks Crady Adams

Asked by RCACRADY 1 day ago

Answered by FredMcD 1 day ago

corrupted/broken bookmarks

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clic… (read more)

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clickable links. I really need to get this issue fixed as I am trying to locate certain things and don't recall where I originally located them online. Can someone maybe call me and see if they can help me. I will explain in further detail then. Thank you so much.

Asked by ted.lease 5 hours ago

Last reply by FredMcD 3 minutes ago

Does restoro part of firefox download?

Not sure why this page deleted my question while trying to share data but I'll start again. I'm getting Malwarebyte alerts from something in firefox.exe, it's called rest… (read more)

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

Asked by colemyst 5 hours ago

Last reply by FredMcD 7 minutes ago

speeding up Firefox

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like … (read more)

I clicked on a popup link from Firefox to speed up my browser. Came back to my computer and everything's gone, all my fast links that I had at the top of my screen, like Facebook, Gmail, everything I've saved for quick links over the past 2 years. I want my computer back, just the way I had it. This is a nightmare. I'd much rather my browser run slow (it really wasn't running slow). I tried a system restore, but it didn't restore things the way I had them. Please, what do I do to reverse this nightmare, and please don't ever offer to speed up my browser again.

Asked by ginchinchili 4 hours ago

Last reply by FredMcD 9 minutes ago

Usually cannot access Yahoo unless delete yahoo cookies

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page wit… (read more)

Yahoo.com is my home page. Most times (but not always) I cannot access it unless I go into privacy and security and delete the yahoo cookies. (Just sits at new page with 3 dots moving.) I mean won't open yahoo when firefox starts, if I use the home button, or type yahoo.com in address bar. Am on Windows 10 using Firefox 83.0 64-bit. I don't want to delete all my cookies on exit, so am at a loss.

Asked by cohnveno 8 hours ago

Last reply by FredMcD 14 minutes ago

How do I turn off these intrusive tab features?

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all h… (read more)

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all have to deal with when ever I try to move one tab from one window to another.

It used to be that I would try to move the tab, but then it didn't actually move it because just low enough for Firefox to decide that I actually wanted it to be a bookmark instead. Then it started to make it a bookmark because it was too high and hit the bookmark menu tab.

And now today it has added on the worst one yet, where if I don't put the tab right between the tabs of the other window it now decides that I actually wanted to turn one of those tabs into the one I was moving over.

Out of all of those this mos recent one is the most worthless of features because how much use it could give is vastly outweighed by its constant hindrance.

Is there any way to turn off any/all of these features?

Asked by ZachTJ00 24 minutes ago

Firefox-linux

when i start the newly installed firefox in my ubuntu the tab crashes. only settings and other in app menus could be opened. Nothing can be shown inside tabs. Only showin… (read more)

when i start the newly installed firefox in my ubuntu the tab crashes. only settings and other in app menus could be opened. Nothing can be shown inside tabs. Only showing "Gah! Tab crashed!" . I don't think I'm missing any libraries. Glibc is 2.31, libstdc++ also is updated and same for gtk and all. Below is the error message:-

bold text already installed. still same error :-

(/usr/lib/firefox/firefox:25764): Pango-WARNING **: 14:06:40.948: font_face status is: file not found

(/usr/lib/firefox/firefox:25764): Pango-WARNING **: 14:06:40.948: scaled_font status is: file not foun

Crash Annotation GraphicsCriticalError: |[C0][GFX1]: no fonts - init: 1 fonts: 7 loader: 0 (t=30.4485) [GFX1]: no fonts - init: 1 fonts: 7 loader: 0

Asked by jaykumar007x 35 minutes ago

Cannot change color of tabs

Firefox - Add Colored tabs I had Firefox version 81 and after installing version 82 in a new install on a new hard drive, I cannot change the color of my tabs anymore. I … (read more)

Firefox - Add Colored tabs

I had Firefox version 81 and after installing version 82 in a new install on a new hard drive, I cannot change the color of my tabs anymore. I should see white tabs for the current tab but no longer when I added my userChrome.css file. I see instead a thin blue color strip along the top of the tab and the rest is grey. This shows up without any userChrome.css file.

In Firefox address field type: about:support It shows my Profile. vwy0y5ix.default-release I also have under the Profile folder this: jcueuz5y.default

I put the userChrome.css file here in my Chrome folder: C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\vwy0y5ix.default-release

What it contains: /* USE THIS ONE. It works in version 65 https://github.com/Aris-t2/CustomCSSforFx/releases/tag/2.3.4

  • /

@import "./css/tabs/tabs_below_navigation_toolbar_fx65.css"; /**/ /* <-- tabs not on top - Fx65+ - Windows/Linux */

/* Colored tab */ .tab-background:not([selected]) {

   background-color: #E3E0DB !important;

}

.tab-background[selected="true"] {

   background-color: white!important;

}

/*** Sidebar Color / Font Size Formatting ***/ /* 14px black text */ .sidebar-placesTree treechildren::-moz-tree-cell-text {

 font-size: 14px !important;
 color: #000 !important;

} /* Pale blue background on hover or selected */ .sidebar-placesTree treechildren::-moz-tree-row(hover), .sidebar-placesTree treechildren::-moz-tree-row(selected) {

 background-color: #bdf !important;

}

/* Main Toolbar */

  1. nav-bar {
 font-size: 14px !important;

Asked by davidhelp 1 week ago

Last reply by davidhelp 1 hour ago

Volume Mixer showing Firefox is receiving microphone input

Hello, thank you for taking the time to check this out. I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up when… (read more)

Hello, thank you for taking the time to check this out.

I was closing the volume mixer after I no longer needed it and realized that Firefox was showing levels go up whenever I spoke into my microphone. I had been using it before to chat, but not on Firefox at all during the session at the time. No music or videos were playing in any of my tabs. After a while, it no longer picked it up, but I know for certain that there was no output of sound coming from my computer. I haven't been able to replicate it yet, but it does worry me.

Asked by danielsibaro 1 hour ago

Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (read more)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Asked by skypasser 2 hours ago

Add-on's suddenly disappeared, are installed, unusable

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help fro… (read more)

How fix this. Have googled the problem and tried all proffered solutions. No change. Others seem to have had similar problem, mentioning certificates, but got no help from Mozilla, that I saw. I have put the little jigsaw icon o the search bar, to no avail. Am deadended.

Asked by bill.bane1 2 hours ago

Last reply by bill.bane1 2 hours ago

Cannot Log Into Online Banking Site

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I c… (read more)

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

Asked by dpsadler11 3 hours ago

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 5 months ago

Last reply by TMG 3 hours ago

Refresh deleted everything

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but … (read more)

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Asked by cstaten 8 hours ago

Last reply by FredMcD 3 hours ago

When I « Google » many of the results are not correctly displayed.

Hi, When I « Google » many of the results are not correctly displayed. See joined capture. The first two lines of many (not all) of the Google results are in overlapping… (read more)

Hi, When I « Google » many of the results are not correctly displayed. See joined capture.

The first two lines of many (not all) of the Google results are in overlapping.

This happens for every search with google.

Thank you.

PC Windows 7. Firefox 83.0 (x64 fr).

Asked by jacques.naeye 5 hours ago

Last reply by FredMcD 3 hours ago

how eliminate empty white space on google, etc in browser?

I've been trying to figure out how to fix this and havent found anything in my google seartch settings, or firefox options or my PC's display settings, it might be right … (read more)

I've been trying to figure out how to fix this and havent found anything in my google seartch settings, or firefox options or my PC's display settings, it might be right in front of me but I just cant figure it out.

On some pages, for example, when I do a google search on firefox, there is a ton of blank white space not used. Like it has a narrow page margin or something? I'm attaching a screenshot of what I mean. You can see half the screen is just white, how can I fix it so the display isnt so narrow? Not all pages have the blank space problem, for example outlook.com has no such issue.

Thank you in advance for helping me

Asked by vegetalove 3 hours ago

cache always full

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i g… (read more)

hey my cache always says its full even if i just emptied it if i go to settings and look its not even a full to 10% restarting the browser and the PC does nothing and i get annoyed by the warning message by now

Asked by kevmomo07 1 day ago

Last reply by FredMcD 3 hours ago