Unable to delete or change a password that is incorrect

I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the … (read more)

I don't know how this happened. The wrong password for amazon.com--takes up the whole slot--was saved by Firefox & I can't delete it or change it. No idea what the password is. What can I do to rectify this? Have tried several things, all failed. Thank you.

Asked by npopp2000 8 minutes ago

Hik Vision No plugin detected.

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected. In the s… (read more)

Can anyone help. I get the following error, I've added codec to my Linux OS but while using Firefox to login to my Hik Vision camera IP I get No plugin detected.

In the suppliers help I get works with Windows and Firefox 52 and above.

I'm on Linux Pop OS using Firefox 81.0.2 (64-bit)

Asked by graham35 1 hour ago

Last reply by jscher2000 12 minutes ago

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (read more)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

Asked by mail741 3 hours ago

Last reply by mail741 13 minutes ago

How can I prevent ff from offering to wait or stop a web page that is "slowing" my pc?

I don't care if something in slowing things down. That is better than ff freezing EVERY time it make this offer. If I feel things slowing down I'm smart enough to shut do… (read more)

I don't care if something in slowing things down. That is better than ff freezing EVERY time it make this offer. If I feel things slowing down I'm smart enough to shut down programs or pages. How can I prevent this fff (yes f ff) tool from running.

Asked by lolaiii 3 hours ago

Last reply by lolaiii 17 minutes ago

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

I have been using Firefox to log into the ADP site ever since my company changed to them. Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.c… (read more)

I have been using Firefox to log into the ADP site ever since my company changed to them.

Firefox version 76.0.1 (64-bit) will no long log into https://workforcenow.adp.com

Not sure if this was after an update or not. It has worked until a few days ago. Chrome and IE works, but not FF.

ADP gives no errors, just comes back to the same login screen.

Curt

Asked by KidByte 3 hours ago

Last reply by KidByte 1 hour ago

Browser & JavaScript

A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.… (read more)

A form I need to use requires that javascript be enabled. Yes, it's a US government form. I use Firefox 81.0.2 I will likely need to have step-by-step directions. Thanks.

Asked by TomS 2 hours ago

Last reply by y4ro 26 minutes ago

Opened PDF from site is missing: "File moved or missing"

Hello Everyone, Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to vi… (read more)

Hello Everyone,

Last Friday (10/16/20) I opened a pdf file from a link that expired at the end of the day. I believe I clicked "open" instead of "save" and was able to view the pdf from the browser with a URL destination leading to a directory in my computer. No sweat, its on the computer... I figured I can access it later on. Today I look in my temp folder (URL destination) and my downloads, and can't find the file. I go to my firefox Library and see that the file is in the "downloads" section. However, it says that the file is moved or missing, and I don't remember moving or deleting this file...

Any idea what firefox did with this file? Is there any way i can restore it or restore firefox history containing the file data? Appreciate any help. Thank You.

Asked by ilikegamesnstuff 4 hours ago

Last reply by Václav Trpišovský 28 minutes ago

for several months now firefox completely stops working when there is an update waiting

it will literally stop working, no refresh, no navigation, sites fail to load properly sometimes all controls in the ui refuse to respond at all. The fix is always to shu… (read more)

it will literally stop working, no refresh, no navigation, sites fail to load properly sometimes all controls in the ui refuse to respond at all. The fix is always to shut down firefox, then on restart the new update installs and everything is fine. I find this as unacceptable as win 10 deciding it wants to reboot while you're working. This problem seems really intentional on mozilla's part and I the user should determine when I am done using the browser and ready to install an update, not the browser itself.

Asked by swagnyc 31 minutes ago

Cannot select front or rear camera

Hi, When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear faci… (read more)

Hi,

When I go to Facebook on Mozilla and try to use the messenger app to run a video call (using microsoft surface running windows 10), the default camera is my rear facing camera. There is no toggle i can see to switch it to the front camera. I cannot do so in window settings and have spoken with Microsoft support which tells me to call mozilla support. I cannot do it in any of the facebook settings either. I cannot do it with camera settings in mozilla either. I can use the front camera successfully from chrome! I can from Edge! I can from Zoom. I like mozilla and want to keep using it but if I can't resolve this I will likely just switch to chrome permanently. Please let me know how to select the default camera in mozilla. Thank you.

Asked by amely 1 hour ago

Last reply by Václav Trpišovský 34 minutes ago

PDF is Opening (incorrectly) as HTML, but downloading as PDF

This is a pretty weird problem. When I go to download a PDF from our company's website, Firefox is asking if I want to open it or download it, and here is what happens wi… (read more)

This is a pretty weird problem. When I go to download a PDF from our company's website, Firefox is asking if I want to open it or download it, and here is what happens with both options:

  • Open -- It identifies the document as HTML and presents the raw PDF data (it becomes file.pdf.html)
  • Download -- It downloads the file correctly as a pdf, and calls it file.pdf. The file can then be opened and correctly rendered as a PDF.

I'm assuming it is an issue with the response header-- either it is malformed or non-standard, or maybe it is just Firefox being wonky. IE, Edge, and Chrome have no problem with it.

The mime type is application/pdf, and we are using a Content-disposition: attachment; filename="file.pdf".

Hopefully this is an easy issue to fix, but this is out of my normal realm of programming. The Firefox users where I work know to download the offending files instead of immediately opening them, it would just be nice to actually fix the issue.

Oh, in case it helps, part of the HTTP response header that we are sending is telling the browser to treat the file like an attachment, so the other browsers just save it.

Thanks for any insight and help!

Asked by ZedaZ80 46 minutes ago

corrupted update

10/20/20 I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top … (read more)

10/20/20

I clicked on the update button last night - running 81.0, and the update was for 81.0.2. When I went to open the browser all that I got was a line at the top - FF would not open. I backed up the profile, and did a clean install. When I finally got the backed up profile installed, it opened properly once and everything was there. When I opened it again, no book marks, and none of the buttons worked. FF didn't close properly, and I had to use Task Manager to shut down.

I ended up downloading the beta version, and it's worked just fine. The original profile works, so all bookmarks are there.

I see that FF released 82.0 this morning. Is it safe to try to install it, or is the beta version that I installed last night really 82, just hours before it was officially released?

Asked by finepoint 6 hours ago

Last reply by finepoint 47 minutes ago

New Tab Pocket Settings Missing

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, … (read more)

I had accidentally refreshed my Firefox, and after adding back all my old data, I found that the pocket stories were missing form my new tab. I manged to fix this issue, but when I go into new tab settings to make it show more than 3 stories, there are no options for them. It just gives me options for search, top sites, highlights, and snippets. How do I get these settings back?

Asked by K00lman 4 hours ago

Last reply by K00lman 1 hour ago

Problème d'importation des bookmarks en html

Hello. After a reinstallation of W10, I imported in Firefox the file "bookmarks.html" that I saved before this installation. Usually it works very well, but this time, th… (read more)

Hello. After a reinstallation of W10, I imported in Firefox the file "bookmarks.html" that I saved before this installation. Usually it works very well, but this time, there are no more bookmarks in my menu after the import than before ! It looks as there was nothing in my file Bookmarks.html, however I am sure that this file is complete because I verified it in Excel (.csv). What happens ?... Thank you by advance to the community ! Patrick

Asked by patmaub 2 days ago

Last reply by patmaub 1 hour ago

What is the CSS Code to remove this context menu?

Hello, What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension? Thanks … (read more)

Hello,

What is the CSS code that I have to add to the UserChrome file to remove the following context menu item added by the "Multi Account Containers" extension?

Thanks in advance.

Asked by Malice 2 weeks ago

Last reply by Malice 1 hour ago

Firefox will not open

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays bla… (read more)

Having a problem getting Firefox to open. When you try to click on it it looks like it wants to open, but the homepage is blank. When I try to log in the page stays blank. I can see the menu bar but none of the choices will open. I have uninstalled and reinstalled multiple times, each time removing any and all Firefox folders. Still will not open. Followed the steps for a clean install, no change. The last time I was downloading Firefox I received my first error message: c:\windows\system32\msvcp140.dll error message I get no other error messages, the home page stays blank. Any suggestions on what to try?

Asked by bozelley 20 hours ago

Last reply by bozelley 2 hours ago

Website access denied error

I just started having this problem a few days ago prior to the latest FF update. I'll be browsing around and on some websites, all the sudden when I click on a navigatio… (read more)

I just started having this problem a few days ago prior to the latest FF update. I'll be browsing around and on some websites, all the sudden when I click on a navigation link, I get this Access Denied error. I've tried disabling all add-ons, totally shutting down my VPN, double checked my firewall settings, cleaned out my cookies and internet cache and even updated FF to the current version.I know these few websites (so far) are active, so after doing more researching, I've come here to see if anybody else has any ideas. I would appreciate it

Gregg

Asked by mrbassman1252 1 hour ago