Firefox Support Forum

I've had a browsing issue suddenly pop up. When at MSN.com, after clicking on an articles, they're all brought up reformatted with a black header and very few graphics. I've attached an image of how almost every article appears. Any idea why this is happening? How do I return it to showing the article and pictures without this new format being applied. Thanks

Having a problem with printing since moving to FF 86.0. Print is automatically set up for my Brother MFC-J895W (LAN connection) to print 2-sided and back-to-front, but is printing the 2nd page upside down. I've tried going into about:config and deleting the entry for "print.print", as well as editing the prefs.js and deleting everything that has "print_", but no help.

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

I have noticed in my options section that I can specifically pick what I want. But, looking at it from a computer performance point of view (computer speed) which settings are best? In the browsing category what should I select? There are more than a few options there. Which ones do I need for good computer performance? And which ones should be not used? In the applications category what selections should I pick? There are currently many-many selections there. Are all of them needed or required? Would it be advantages to remove some? Hopefully someone can help? Thank you.

bold textI recently chose to accept firefox suggestion to upgrade my account and now I'm not recognized anywhere and have to type everything as if I am a new customer, etc. How can I go back to my former setting?

I have been unable to find any information on customizing the look of Web push notifications. I would like to be able to change the time they remain on the screen, where they appear, how many can stack at a time. Is there any means to do this? Specifically, I would like to change the way Slack message announcements appear.

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": {

   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false

I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda

When I turned on my computer today there is now a green, puzzle piece button placed at the end of my searchbar. See attached When I click on it it says Polly. What is this for ? Why is it showing up now? Do I need it? I'm running Waterfox Classic, but there was no support tab for Waterfox, only Firefox, that's why I had to post the question here. Thank you

Looks like I need to rollback to Firefox version 84. Updated to version 86. However, printing from Reader View takes over twice the number of printed pages as Simplify Page function found in earlier version. The font in Reader View is much too large for efficient printing.

The two uploaded images print the same webpage article, but earlier Firefox version takes 16-pages, while version 86 takes over twice that many, 35-pages.

Are there about:config settings that can reduce font size in Reader View, or do I have to rollback to version 84?

Hello. After updating Firefox on my Macbook, a website I visit now will not load, the message "transferring data" will appear and the status indicator looks like the data is loading, then when the status bar looks like its at 100%, it will start over and show "transferring data" again, and this keeps repeating indefinitely. This only happens when using an IPv6 address, it works fine with IPv4. This did not occur in Firefox 81.0.2. This also does not occur on other websites or with other browsers. I am looking at the notes for releases between 81.0.2 and 85.0.1 but am not sure what may have changed that would cause this. The website in question is a BMC GUI for a server I'm working on. If anyone has any ideas I'd really appreciate it. I tried the debugger in Firefox but not sure what I am looking for. I did set a breakpoint for caught exceptions, and the screenshot is attached if it helps any... Thanks!

Hello a tous !!! Une mise a jour de firefox, et je me retrouve avec les onglets en hauts de la barre de recherche. Comment replacer la suite d'onglets sous la barre de marques pages juste au dessus de la fenêtre web.. Merci !!

Mozilla Firefox keeps rolling out changes to functionality and the user interface without notification, as well as altering my user preferences. A set of about:config preferences that start with "app.normandy" seem to have something to do with installing these on my Windows 10 system. I did NOT enroll in any FF studies. So, it is odd that there seems to be outside manipulation . I am not a programmer. I would appreciate a lay person explanation.

"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

I am using centos 8.2 with it's firefox 78.7.0esr (64-bit) I also have my home directory mounted via NFS using the automounter system.

In general firefox works fine in this configuration. However, when I get on Ebay and try creating a listing, firefox will hang when adding photos and/or moving the photo order. My NFS server will then start complaining about 'failed to contact remote rpcbind.

I try to close firefox and it doesn't It then will ask about a script running to long and offer to close. It won't I wait quite some time and it doesn't close About now the whole system is locked up and I may be able to get to the reboot menu I reboot and it won't because the process is hung. I usually have to power cycle to get things back.

I think if I waited for the automounter to time-out firefox may close at that time.

So the questions are: Is this supposed to work in an NFS environment? What is going on to cause the hang? Are there environment variables to move "some directory" to the local disk drive if that is the problem?

I sure hope someone can answer this for me. Thanks Warren

Datepicker displays date yyyy-mm-dd in Firefox 85.0.2 but fails in 86.0

left image is 86, right image is 85

$ uname -a Linux jcn 5.4.0-66-generic #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -a No LSB modules are available. Distributor ID: Linuxmint Description: Linux Mint 20.1 Release: 20.1 Codename: ulyssa

Hello,

Recently I observed following behavior:

1. Ctrl+L to select addres bar.
2. "* " to trigger bookmark shortcuts.
3. I type few letters of my query.
4. The seeked bookmark is shown second on the list. The first results is a nonbookmarked history item.

See attached image for an example.

The issue is this: Why on earth would I bother with the "* " prefix if I wanted a non-bookmark result?

This seems be a recent change. Can this be disabled somehow? Thanks!

Hi,

I have been working with the Style Editor from the Developer Tools. As you can see from the screenshot, there's a massive list of style sheets.

I'm looking for a certain style sheet to edit, however the list is not sorted alphabetically. So I don't know how to find the name of my style sheet other than just trying to scroll through the whole list to spot my specific sheet. This every time take hours for me to find what I'm looking for.

Is there any way to find a style sheet in that list faster than manually scrolling through the list? Something like Ctrl + F, or a way to sort that list alphabetically?

Thanks for your help!