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Firefox Extremely Slow Loading of Pages that Load Quickly in Chrome

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it… (read more)

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Asked by pmruzicka 2 weeks ago

Answered by cor-el 6 days ago

  • Solved

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 day ago

Answered by zeroknight 1 day ago

  • Solved

After updating to 125.0.1, checking for updates fails.

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'fail… (read more)

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

Asked by o.damen 1 day ago

Answered by o.damen 1 day ago

  • Solved

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (read more)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

Asked by ushaaaaa 2 days ago

Answered by zeroknight 1 day ago

  • Solved

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (read more)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Asked by Evan Griffith 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Yahoo Searches Opening in New Tab After Update

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens t… (read more)

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Asked by FireFoxFan1 2 months ago

Answered by zeroknight 1 month ago

  • Solved

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 4 days ago

Answered by NoahSUMO 2 days ago

  • Solved

Bookmark this page menu has very small fonts and menu

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The … (read more)

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Asked by phyzxengr 2 days ago

Answered by phyzxengr 2 days ago

  • Solved
  • Locked

Firefox update error: Failed to check for updates.

Hello, When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually dow… (read more)

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.

Asked by _dolphins 3 days ago

Answered by _dolphins 2 days ago

  • Solved

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (read more)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Asked by suji.lamech 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has al… (read more)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Asked by Felix 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Incredible slow download speeds with 999Mbps connection (below 15Mbps)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox … (read more)

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

Asked by firefox2776 3 days ago

Answered by firefox2776 3 days ago

  • Solved

How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (read more)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Asked by fioiu omotrl 3 days ago

Answered by cor-el 3 days ago

  • Solved

Changing color of some elements

Hi, How do I change the color of the white border and the color of the arrows? I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important;… (read more)

Hi,

How do I change the color of the white border and the color of the arrows?

I have menupopup > menu, menupopup > menuitem { -moz-appearance:none!important; color: white !important; background-color: #1551C0!important; } menupopup { -moz-appearance:none!important; background-color: #1551C0!important; border:none !important; padding:5px 0px 5px 5px!important; }

I have .menu-right { filter: invert(100%) !important; but it only turns the arrows white in some locations but not in the bookmarks menu and not in the right-click menu.

Asked by fioiu omotrl 4 days ago

Answered by cor-el 4 days ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 month ago

Answered by Sean Thomas 1 month ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Why is my firefox hompage so negative?

Hi, I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as … (read more)

Hi,

I am aware I can change my homepage and will do so. But I just wanted to share how terrible the firefox homepage is. I am just shown an array of negative stories as soon as I open mozilla firefox.

Asked by Joshua Daly 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago