• Solved

Web browser issue

Since the last update for Firefox browser (Version 138.0.3 64-bit), I have been unable to access my default search engine which is startpage (https://www.startpage.com/).… (read more)

Since the last update for Firefox browser (Version 138.0.3 64-bit), I have been unable to access my default search engine which is startpage (https://www.startpage.com/). This is very annoying. I checked my extensions, and the extension is not disabled. I also haven't inadvertently blocked startpage. So this appears to either be a coincidence and issue with the startpage going down, or Mozilla Firefox have blocked the site. Looking for advice to resolve the access issue.

Asked by dcallen_01 3 hours ago

Answered by dcallen_01 2 hours ago

  • Solved

Where is the Firefox apt repository for Debian .deb packaged releases? The article's link is broken.

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended https://packages.mozil… (read more)

In the article https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

https://packages.mozilla.org/apt leads to 404, not a Debian software repository / archive.

Step 4 (is broken)

Next, add the Mozilla APT repository to your sources list:

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

Asked by mjevans 1 week ago

Answered by mjevans 5 hours ago

  • Solved

Bookmarks sidebar

Since the last update, my bookmarks sidebar does not open automatically when I open Firefox. A minor annoyance, perhaps, but an annoyance nonetheless, especially since it… (read more)

Since the last update, my bookmarks sidebar does not open automatically when I open Firefox. A minor annoyance, perhaps, but an annoyance nonetheless, especially since it used to work until Firefox monkeyed around with it unnecessarily.

Every help I've found gives the same answer: Make sure the Bookmarks Toolbar is checked "Always Show." Well, it is checked, it was never unchecked, except that I tried unchecking and rechecking it in the vain hope that it would jumpstart something.

Is there any way to fix this? Or is it cursed forever?

Asked by whatsitsgalore1 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

school VPN free

I'm using Firefox on my school computer and I'm trying to use VPN but all the ones that I try to use it blocked and i was thinking if y'all can tell me a vpn that's free … (read more)

I'm using Firefox on my school computer and I'm trying to use VPN but all the ones that I try to use it blocked and i was thinking if y'all can tell me a vpn that's free in Henry county 5/14/25 that they didn't block and Google told me y'all can help me find a VPN that work in 2025 for free that make me get on anything thats inotinappropriate but good for any normal person so please anwser fast not trying to rush you or anything but I would hope y'all can help me if you cant help me because you don't trust me its cool no sweat about it but yeah also when I was in dekalb county some stuff I used to use is blocked in Henry county so yeah my name is Iman Givens so think you may fingers are hurting doing this so yes please help me soon bye.

Asked by Iman Givens 10 hours ago

Answered by Iman Givens 10 hours ago

  • Solved

Add-on not available (NO OVERFLOW MENU???)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showin… (read more)

So I am running 31 add-ons. 30 of them ARE ACTIVE. (I've ALREADY ACTIVATED THEM.) Only 8 are showing up on the tool bar. I would like to select ONE that is not showing up for use. I have double, triple and quadruple checked, it is active...but it does not show up on that toolbar. I WOULD say that it is because there is not enough room, but there IS enough room for at least 3 others to be showing up. I can remember a day when there was 12 of them showing, and I had an arrow to select to see the "hidden" add-ons. That is not present. I cannot find a way to "show all"... unless it is just going to the install center to see that they are BOTH installed AND active. (Well, one is not active, but that is for a reason, and it's not the one that I want to use at this time.) While typing this, I tried something, I right clicked on the toolbar and selected customize, and I SEE the old familiar >> but it is grayed out. Once I click on "done" it disappears again. It is that ">>" that is missing. Yes, it's called "The overflow menu"... THAT is what is missing! How do I get that back?

Asked by Twidget0831 1 month ago

Answered by Twidget0831 1 month ago

  • Solved

Search Bookmarks in Bookmarks no longer works

Hello. Today I updated Firefox to Version 138.0.3 64 bit and I have found that the Search Bookmarks in Bookmarks no longer works where as in Version 138.0.1 it did. I hav… (read more)

Hello. Today I updated Firefox to Version 138.0.3 64 bit and I have found that the Search Bookmarks in Bookmarks no longer works where as in Version 138.0.1 it did. I have done a Refresh and it still does not work. I was wondering if anyone else is experiencing this problem. Is this a bug or something new with the current update. Could someone tell me how to solve this a using the Search Bookmarks function was a big help. Thank you.

Respectfully, Don

Asked by new_aged2perfection 1 day ago

Answered by new_aged2perfection 1 day ago

  • Solved

Dear facebook team Please help My facebook account has been disabled without any reason...and i am not break any rules of facebook, so pls i request you pls check my account again and back me as soon as posible My account link

Your review was unsuccessful Hi Møhãměđ, Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your acco… (read more)

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Asked by mm2154624 1 day ago

Answered by Paul 1 day ago

  • Solved

Sidebar NOT staying put in FF 1380.1 (64bit)

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to al… (read more)

MY FF recently updated to version 1380.1 (64bits) and my Sidebar Bookmarks are gone. That is I have to manually put them back every time I now start FF. I want them to always show when I start FF. When I need extra screen space, I would click the X and they'd disappear for that session. And when I was done, I'd click on View - Bookmarks they'd be reinstalled. And when I shut FF down and returned later, they'd be right there where I need them.

My question is, how do I get back to that setup?

Asked by lajoes 1 week ago

Answered by lajoes 2 days ago

  • Solved

Is there an alternative to the discontinued Firefox Translations add-on?

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, e… (read more)

The Firefox Translations add-on has been discontinued and no longer works. As a foreign language learner, I found it very useful to open the Firefox Translations popup, enter some text, and have that text translated locally. Is there an alternative that has the same functionality?

Asked by D Hobbs 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

ad blocking

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also … (read more)

currently using FF; I do NOT have any ad blocking software installed ( that I know of) I searched my computer for the word block, and it did not show it anywhere. I also have Mozilla Seamonkey installed, but not using it. Each time I visit a news website I get a popup that claims Im using an ad blocker. I have searched all those adbocker pgms on my computer and none exist. Why am I getting these pop ups. I think I also checked the AVG pgm, but didnt see an adblocker there. How do I fix this situation from continuing

Asked by Rj Kulman 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

New Tab Groups feature doesn't work, tabs won't combine

Running FF 138 64-bit on Win 10 Home, and tabs won't combine. When I move one tab over another, I get NO GLOWING RING, and the tabs just swap places as I move the first … (read more)

Running FF 138 64-bit on Win 10 Home, and tabs won't combine. When I move one tab over another, I get NO GLOWING RING, and the tabs just swap places as I move the first tab over the second one, no matter how slowly I move them. It doesn't work in Vertical Tabs, either.

Asked by gil.gosseyn 1 week ago

Answered by gil.gosseyn 1 day ago

  • Solved

Tab groups STILL not working ???

According to the most recent update page, this function should be working for all users by now. (see attached screenshot). It is still not working for me. Has the timeli… (read more)

According to the most recent update page, this function should be working for all users by now. (see attached screenshot).

It is still not working for me. Has the timeline been postponed? Is anyone else still unable to use this function?

Thank you!

Asked by Diana FireHeart 3 days ago

Answered by MarkRH 3 days ago

  • Solved

tab groups

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse t… (read more)

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse to group. i found container groups but they work nothing like the page showed. i have firefox version 138 and the tab groups was starting to be roled out on 137

Asked by Fishy 1 week ago

Answered by James 1 week ago