• Solved

Recent update changed my Facebook site!

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on … (read more)

After recent Firefox update, my Facebook page has completely changed appearance and is extremely difficult to navigate. It is 'normal' using other browsers. This is on my desktop and is the only site that has changed. Nothing I can find in Facebook settings seems to help

Asked by cavymomma 5 hours ago

Answered by jscher2000 4 hours ago

  • Solved

Delete Watchguard

Something called Watchguard is blocking me from accessing sites I need. I didn't install this. I can't find it on the list of programs. I need to get it OFF my computer s… (read more)

Something called Watchguard is blocking me from accessing sites I need. I didn't install this. I can't find it on the list of programs. I need to get it OFF my computer so I can access things like my town's website. Does anyone know what to do?

Asked by arnoldj345 8 hours ago

Answered by jscher2000 6 hours ago

  • Solved

New Firefox format is visually vague and confusing

I hate the New Firefox- especially blending the tabs into invisibly divisions- maybe this is someone's idea of streamlined- but Firefox' s problem is in retaining the pre… (read more)

I hate the New Firefox- especially blending the tabs into invisibly divisions- maybe this is someone's idea of streamlined- but Firefox' s problem is in retaining the previous more structured look. The previous look was easier to see at a glance and navigate.

Asked by bobcatbowen 22 hours ago

Answered by jscher2000 4 hours ago

  • Solved

Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Font size on the browser itself (not the pages it shows)

With the upgrade to FF 89, the font used to display text on the browser itself (not the webpages it displays) has changed to be a thinner and possibly smaller font. My e… (read more)

With the upgrade to FF 89, the font used to display text on the browser itself (not the webpages it displays) has changed to be a thinner and possibly smaller font. My eyes do not like this!

I need to be able to either make it bold, or make it larger, or possibly both. I have tried changing the font in the settings page, but that seems to only apply to webpages, which is not what i need.

I'm running win 10 on a Toshiba Satellite laptop and Firefox v.89.

Thank you for any suggestions.

Ivy

Asked by ifasko 2 days ago

Answered by gyaltnnh 5 hours ago

  • Solved

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Catego… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Default theme changed when going to Firefox 89.0

When I went to version 89.0 today, the default theme was changed so that the title bar turned white when I had it set to light blue and if I had two or more firefox windo… (read more)

When I went to version 89.0 today, the default theme was changed so that the title bar turned white when I had it set to light blue and if I had two or more firefox windos up the non active ones were white as well when they used to be gray. While I want a light theme, the present light theme is so white that it hurts my eyes. You had a decent default before, but now it is terrible. Change it back! Look at the terrible image below that shows an active and a non active window.

Asked by SgrB2 1 week ago

Answered by SgrB2 1 week ago

  • Solved

After Upgrade Chrome.sss missing

Hi, I am currently running FF 89 (64bit). I noticed just after that update the bookmarks had changed. I have a lot of folders and had a Chrome.sss file to change the empt… (read more)

Hi,

I am currently running FF 89 (64bit). I noticed just after that update the bookmarks had changed. I have a lot of folders and had a Chrome.sss file to change the empty outline to the more traditional yellow icon. I know there were other things in that sss file that I had added to adjust the basic FF displays. However, I have searched my computer and cannot find the Chrome.sss file.

Is there any way to find this file instead of having to regenerate it and relearn the changes I had made?

Why does FF not leave the Chrome folder and sss file instead of seemingly delete them?

I also do not like the black background and white text that pops up when I right click a bookmark. That combination is very hard on my eyes. Is there an easy way to get black type on a white background or maybe a light grey background?

Thanks in advance for your help!

Asked by RHB10 3 days ago

Answered by jscher2000 2 days ago

  • Locked

another new look

any one actually happy withthe new look ff89 ? it has to be the biggest pile of crap i have had to endure so far . maybe its time to switch to google chrome and leave ff… (read more)

any one actually happy withthe new look ff89 ? it has to be the biggest pile of crap i have had to endure so far . maybe its time to switch to google chrome and leave ff for dead

Asked by trev 1 week ago

Last reply by Chris Ilias 8 hours ago

  • Solved

Upgrde to FF to 89.0 resulted in faded text on some web pages

I don't use Chrome for the same reason, and now it's happened to FF. I'm on a desktop/monitor WIN 10. With the last FF upgrade to 89.0 text has faded on some web pages. (… (read more)

I don't use Chrome for the same reason, and now it's happened to FF. I'm on a desktop/monitor WIN 10. With the last FF upgrade to 89.0 text has faded on some web pages. (Almost all of Ebay) When I tried to fix this on Chrome years ago, I thought I was missing a system font. That was not the case and everything I attempted, failed. Now, last week, FF upgraded and here I am again. Please help if you can. Thank you.

Asked by dbartst 1 day ago

Answered by sambhattarai12 1 day ago

  • Solved

Firefox autofills in username and password from ME on a form designed for person attributes (not me - anybody)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiri… (read more)

Newer release of Firefox auto-fill username and password when they should not. I have a web application that has a list of people. Optionally (form is even hidden requiring a click to see) a person can be a user (rare). My username and password are auto filled in ALWAYS now for the person (even when the form is not showing). Can I just change the field names (username, password) in the jsp and have Firefox NOT fill mine in automagically? Or if not, how do I tell the browser that these are normal fields - leave them alone PLEASE (do not auto-fill)?

Asked by rholme 2 days ago

Answered by rholme 11 hours ago

  • Solved

Turning Off Update Reminders in Firefox

Hello, How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper r… (read more)

Hello,

How can I permanently deactivate this nagging update reminder in the upper right corner (green arrow over Application Menu button) and frequent pop-ups in upper right corner where I have to repeatedly click on "Not Now"?

I'm not upgrading to v89 because the next update will once again BREAK my userChrome.css code and my user interface (with tabs on bottom and custom button images) will appear scrambled.

I'm quite tired of having to jump through hoops and search for CSS solutions to fix these issues every few updates. It causes me too much anxiety.

I'm sticking with v88.0.1 for the forseeable future.

How can I shut off this annoying update reminder permanently?

Thanks.

Asked by Slouch 1 day ago

Answered by Slouch 13 hours ago

  • Solved

firefox crashed every i trying to upload something with browse button

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date this is my report ID … (read more)

why every time I upload a file, firefox crashes. I've tried running the troubleshooting the problem is still there, my firefox version is up-to-date

this is my report ID : bp-9b2952cf-32f7-4838-b8ee-139b80210611 bp-2d34c8d9-aa8b-4204-89ca-ea6e60210611

Asked by Rahmat Prayogo 2 days ago

Answered by FredMcD 2 days ago

  • Solved

Why is Mozilla suggesting websites?

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a we… (read more)

So I am not sure what this is about. I know the search bar and URL are combined no matter what at this point, but the issue is that if I type any letter; it suggests a website that I have never visited, bookmarked, searched, etc.

Please see the screen shot I have attached. In this example, I typed the letter "y", although it can be done with any other letter, and an unwarranted site will pre-populate. I am assuming this is Mozilla is promoting/sponsoring certain websites when you start typing any letter, which I don't want a part of.

It can't be DuckDuckGo causing this (the search engine of this user's choice), because changing the Firefox settings from URL to Search bar only doesn't make this issue stop. Not sure what I can do to prevent unsolicited sites from showing up when I am typing into the URL field.

To replicate, you can start typing any letter into the URL/Search bar field and the first result directly underneath is a "random" website suggestion.

This is why I assume it is coming from Mozilla (not DuckDuckGo), because before the recent updates, there was never this issue. It is great that you guys want to promote your favorite sites, but from the user's end: it is forced upon us; which is not supposed to be Firefox-like.

I don't read the blogs and articles about Mozilla's vision, so perhaps this is a new feature and it works as expected; however, there should be an opt-out so that users can just search for a website name without a favored suggestion appearing directly below.

Asked by AntidoteYYMBR 2 days ago

Answered by jscher2000 23 hours ago

  • Solved

Firefox menu iconography

After the Firefox upgrade to version 89, the icons disappeared from the menu. When I look at the changes page, I see that they have been specifically removed. In my case,… (read more)

After the Firefox upgrade to version 89, the icons disappeared from the menu. When I look at the changes page, I see that they have been specifically removed. In my case, the functionality of the Firefox menu has been severely compromised by losing those icons. So far, I’ve used those icons as a mechanism for faster navigation between different points. Because it is faster to recognize a single icon (character) than to read text. In the past, toolbar items overlapped menu items with icons. And now not. Not only that, the layout of the menu items has changed.

My suggestion would be to return the icons. And make them show / hide through settings.


I am not an English speaker, so I apologize if there are various errors in the text.

Asked by djucius 1 day ago

Answered by Seburo 1 day ago

  • Solved

Firefox FeedBack

A new version has been released - 89. And the user interface has changed again. And some of the changes are very annoying. I thought I would write a feedback (review). Bu… (read more)

A new version has been released - 89. And the user interface has changed again. And some of the changes are very annoying. I thought I would write a feedback (review). But I found out through google that the feedback page has been down since 2014.

So the question would be where can I leave feedback on one change or another?


I am not an English speaker, so I apologize if there are various errors in the text.

Asked by djucius 1 day ago

Answered by Seburo 1 day ago

  • Solved

How to fix duplicate bookmarks issue once and for all??

I'm using the latest version of Firefox (89.0) on both of my Windows 7 computers as well as on my iPhone. I have this really annoying glitch where I'll bookmark a page, a… (read more)

I'm using the latest version of Firefox (89.0) on both of my Windows 7 computers as well as on my iPhone. I have this really annoying glitch where I'll bookmark a page, and Firefox will occasionally duplicate that bookmark hundreds of times. I've gone in and deleted the duplicates, but then the problem re-occurs, so I'm trying to figure out how to finally fix this! I've already spent several hours looking through your help forums and trying to fix it, but nothing seems to work. Here's what I've done:

I turned off sync on all my devices. I also noticed that I had the iCloud synch extension on one of my computers, so I removed that, since I read that might cause some issues. Then I went and cleaned up the bookmarks on one of my computers, deleting all the duplicate entries, and I exported an HTML version of my bookmarks to my computer and also created a backup .json file. I refreshed Firefox on that computer. And I changed my sync password, since I read somewhere that that would supposedly force my old data to be deleted from Firefox's server.

Then I turned sync back on on that one computer, hoping that the latest version of my bookmarks that were on that computer would now update to Firefox's server. But instead of replacing the old bookmarks file in the cloud, it simply added back the old duplicate bookmarks to my computer (which apparently never got deleted from Firefox servers, despite the password change). Super frustrating. Isn't there a way to force a one-way sync, so the version of the bookmarks file that I have locally -- which has the latest changes -- takes priority??

I then tried going to "Import bookmarks from HTML," hoping that the version I had previously saved would replace this bad, outdated version I had downloaded from the server, but that didn't seem to do anything (I guess import only adds new bookmarks but doesn't delete existing bookmarks?). Could I import the json file instead? If so, how do I do that? I've considered deleting all my bookmarks and then importing the html file again to see if that fixes it, but it looks like the html file doesn't include the bookmarks on my toolbar. Is that correct? If so, I don't want to lose them.

Not sure what this is so glitchy and so difficult to fix. Can someone please help?

Asked by scottgurian 1 day ago

Answered by cor-el 20 hours ago

  • Solved

BackUp issu

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in… (read more)

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in the middle, and it takes a while to connect, then the download starts again from 0%! It wastes both my time and the internet. If the power connection is disconnected while downloading again - I don't get any backup of that file when I connect to the internet after the power connection is restored ...! However, other browsers have this advantage. I like Firefox a lot, but this short time memory loss system bothers me a lot. I hope to fix this issue in the next update. Humayun Rashid from-BANGLADESH

Asked by humayun3330 1 day ago

Answered by humayun3330 21 hours ago