download site obscured by popup

Information on your download page (desktop, Windows) is obscured by floating popup prompting one to download Firefox! Why have any information at all, then? Why not just … (read more)

Information on your download page (desktop, Windows) is obscured by floating popup prompting one to download Firefox! Why have any information at all, then? Why not just have a blank page with a download button? As in, if you don't already know all about Firefox, then you don't want it? But maybe I want information about a browser before I download it -- you tantalize me with fragments but you don't let me see it. WTF! There are already download buttons on the landing page. Maybe you don't want to frustrate people so that they give up on Firefox because they don't trust ANYBODY WHO CAN'T DESIGN A DOWNLOAD PAGE THAT IS ACTUALLY READABLE!

Asked by SG 1 hour ago

Last reply by jscher2000 38 minutes ago

Problems with rendering some content on Firefox (92.0 64-bit) installed on Ubuntu (20.04.3 LTS)

Hello there, I have been having a problem with my Firefox installed on Ubuntu, I have attached a screen shot to save the time of explaining what is happening, because I'm… (read more)

Hello there,

I have been having a problem with my Firefox installed on Ubuntu, I have attached a screen shot to save the time of explaining what is happening, because I'm honestly not sure. Seems that some website have some problems being rendered.

Versions:

Firefox: v 92.0 (64-bit) Ubuntu : Ubuntu 20.04.3 LTS

Appreciate all the support.

Asked by Hamza 6 hours ago

Last reply by cor-el 55 minutes ago

New Tabs Opening

Hello, For a couple of months there has been a change in Firefox that I haven't had time to address. When I do a search, and click on a link, it opens in a new tab, ins… (read more)

Hello,

For a couple of months there has been a change in Firefox that I haven't had time to address.

When I do a search, and click on a link, it opens in a new tab, instead of the tab the link was in. I don't want multiple tabs open. It uses a lot of resources.

In the screenshot below, I did a search in the first tab, clicked a link, and the 2nd tab opened.

Anyone know what I am missing in the settings to stop this?

Asked by GoldenNeko 1 hour ago

Last reply by cor-el 1 hour ago

Passwords

Hi there, My good friend, just came across a problem as he forgot his firefox account password, this is being sent from my account as he has forgotten his password, is th… (read more)

Hi there, My good friend, just came across a problem as he forgot his firefox account password, this is being sent from my account as he has forgotten his password, is there any way that he can change his password without all of his existing passwords saved by firefox being deleted? Thank you.

Asked by Nishad 1 hour ago

Last reply by cor-el 1 hour ago

ERROR

Often, when trying to open a website, a secure connection error appears PR_END_OF_FILE_ERROR Please let me know how to solve the problem and whether it is on the browser … (read more)

Often, when trying to open a website, a secure connection error appears PR_END_OF_FILE_ERROR

Please let me know how to solve the problem and whether it is on the browser side or, for example, on the side of the AVAST antivirus program. Greetings, Marek

Asked by nineczka.marek 5 hours ago

Last reply by cor-el 1 hour ago

Unable to sign in to websites I have visited for years

I am suddenly unable to sign in to websites I have visited for years. Receive the following messages over a multi-day period. USAA.COM - We are unable to complete your re… (read more)

I am suddenly unable to sign in to websites I have visited for years. Receive the following messages over a multi-day period. USAA.COM - We are unable to complete your request. Our system is currently unavailable. Please try again later.

AA.COM - We're working on our site Please start over by returning to the Home Page. AA Home Page Thank you for your patience.

WWW.PENFED.ORG - fail Yet an immediate switch to Edge allows me to log in

Asked by tcooney8 7 hours ago

Last reply by cor-el 1 hour ago

Loss of and inability to access and restore bookmarks and history system

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will… (read more)

Hello, I'm using Firefox 92.0.1 for Mac OS (10.12.6). Upon restarting my computer, my bookmarks were lost. First, it was stated that "The bookmark and history system will not be functional because one of Firefox's files is in use by another application. Some security software may cause this problem." When I tried to restore the old bookmarks, it there was a list from which I could select, but every choice resulted in an "unable to process the backup file" response. Upon restarting my computer and reinstalling Firefox, It now said "for quick access, place bookmarks here on the bookmarks toolbar." That said, it won't let me do so.

I've tried the other recommendations offered through support for restoring bookmarks (though, admittedly, many were outdated, referencing links circa 2016), and have had no luck so far. If the worst case scenario is that the old bookmarks can't be accessed, is there at least a way to reestablish the bookmark and history system and start anew?

Thanks in advance. (Attached below are examples of the error message.

Asked by r.sharpe3 5 hours ago

Last reply by cor-el 1 hour ago

Redirecting http: to https:

Firefox is redirecting a particular http:// site to https:// Can't figure out how to stop the redirection. It is an unsecured site I am trying to access. Tried various fi… (read more)

Firefox is redirecting a particular http:// site to https:// Can't figure out how to stop the redirection. It is an unsecured site I am trying to access. Tried various fixes from the community to no avail.

The redirection started earlier this month.

Asked by wsquared1 3 hours ago

Last reply by cor-el 1 hour ago

Firefox can't load Youtube stream chatbox

I embedded a Youtube livestream video and the live stream chatbox into a web page, the video was loaded successfully but the live chat box shows "Hmm. We’re having troubl… (read more)

I embedded a Youtube livestream video and the live stream chatbox into a web page, the video was loaded successfully but the live chat box shows "Hmm. We’re having trouble finding that site. We can’t connect to the server at xn--www-gn0a.youtube.com." I am not sure where xn--www-gn0a.youtube.com is from, in the code, I did not refer to this youtube URL at all.

This issue happened only in Firefox. Chrome, IE are fine. Anyone knows why?

Thanks!

Asked by tzhang1 8 hours ago

Last reply by cor-el 1 hour ago

FireFox 92 slows down / freezes then resumes

Hello, Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The sym… (read more)

Hello,

Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The symptoms are that pages load slowly, typing doesn't get displayed in the order typed, using aps like Ancestry in the photo section; using the select a face from a picture is very slow and jerky.

I would gladly give up what 'improvements' 92 provided just to get back to a version that works better.

I have disabled unused features, defragged the HD, and followed what was provided about slow FF and nothing has helped.

As a test I tried another browser on the same site and it was lightening fast. I prefer FF so that is not an option.

Any ideas on what I can do to get FF to operate better????

Thanks on advance for your help!!

Asked by RHB10 2 weeks ago

Last reply by cor-el 1 hour ago

I do not want to change my opening page - STOP CHANGES.

You changed my 1st page when I opened Foxfire. I want bold page back with my favorite apps in the middle of the page. I don't understand why you have to change it every m… (read more)

You changed my 1st page when I opened Foxfire. I want bold page back with my favorite apps in the middle of the page. I don't understand why you have to change it every month or 2.

Asked by nelson19 4 hours ago

Last reply by cor-el 1 hour ago

browser freezes

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would… (read more)

I've had several instances when the browser would freeze after logging out of my user and/or when the internet cuts out on windows 10 Home 19043.1237. I figured it would stop after an update of Firefox (i currently have it set to automatic) but it hasn't. Even when I stepped away from the computer and it went to sleep, the browser froze and I had to force quit.

Asked by Aaron Smith 7 hours ago

Last reply by FredMcD 2 hours ago

browser display theme

How can I get the original Firefox browser theme back? I checked out a couple of "alternatives," but decided I want the original them back, but cannot find it. How can I … (read more)

How can I get the original Firefox browser theme back? I checked out a couple of "alternatives," but decided I want the original them back, but cannot find it. How can I restore the original theme?

Asked by scriptguy2 3 months ago

Last reply by Theophilus 6 hours ago

How do I stop autofill for email address?

How do I stop autofill for email address? I use several email addresses. Firefox autofills my email address when I complete forms, but it uses an email address I never … (read more)

How do I stop autofill for email address? I use several email addresses. Firefox autofills my email address when I complete forms, but it uses an email address I never use when completing official forms and documents and I have to change it manually. I prefer to complete it manually, so how do I stop Firefox from autofilling my email address period!? (I have gone through all of "Settings", but I can't find any option that will fix this situation.)

Asked by alanbala 11 hours ago

Last reply by cor-el 6 hours ago

Address bar background has orange stripes with a robot icon

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of… (read more)

This just started occurring on my PC when I use Firefox: why is the background of the address bar orange/yellow with diagonal stripes and there is a robot at the start of the web address? I'm concerned it may be a virus or the web browser is being remotely monitored.

Please refer to the attached image. Thank you,

Asked by SurlynSalsa 5 months ago

Last reply by cor-el 7 hours ago

Last update

That last update has rendered Firefox unusable for me and other visually impaired people by making the display screen incompatible with Windows accessibility options. Th… (read more)

That last update has rendered Firefox unusable for me and other visually impaired people by making the display screen incompatible with Windows accessibility options. The drop down menus are fine, it's the display screen that is now a white background only, instead of the accessible black background with light letters.

I realize this is likely clear as mud, but that white background is illegible to people with poor vision.

I want my browser back. If thee is a way to go back to an earlier build that worked, I'd like to know it. If there is a compensatory add on, I'd like to find it. If your developers have decided visually impaired adults are SOL I suppose that's useful, too.

TIA for any help.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Warpster 11 hours ago

Last reply by jscher2000 10 hours ago

Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the same … (read more)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

Asked by empleat 2 weeks ago

Last reply by RoyDA 8 hours ago