Firefox Support Forum

I always have it maximized, but after a recent update, The window is always small upon launch, maximized, and in the top left-hand corner of my screen. I don't see anything to fix this.

Thunderbird does not save changed settings

Whether I'm adding a new email account or trying to change idle.db.idle_limit from 300000 (5 zeroes) to 30000000 (7 zeroes) the settings are not retained in the next session. I have tried safe-mode, deleting permissions.sqlite and manually editing prefs.js and nothing changes. May times on exiting Thunderbird abends -I have sent in the diagnostic information through the abend popup.

This is only a Firefox problem, and I am able to use my back button normally in other browsers.

When I click back on my mouse after I am done reading a page, rather than going back a page it just assumes that I want to autoscroll, and allows to me scroll up and down the page rather than go back. How can I fix this? Most current version of Firefox on macOS.

This also is affecting the forward button on the mouse as well, it also goes to autoscroll. Scroll wheel click functions as normal (autoscrolling).

What can I do?

I am using an offline web page as my default firefox home page and all was going well until I enabled sync. Now when I boot up firefox two things happen. It changes the address for my home page file to a folder NOT on this computer (the desk top) and won't retain the address I need for that folder.

I have just tried editing the bookmark for page. At the moment it seems to be working but I think sync is causing this issue and wonder if there is a fix for it?

Thank you.

my Gmail print does not work now that I moved to v89. I've read the threads on this and it appears it is NOT related to pop-up blocker - or is it? Anyone have the solution? thanks !

I deplore the way the browser looks now and want the old look back... I have vision problems and am totally ignorant about computers. I finally found FF and the last version was PERFECT. I could clearly see it, knew how to use it, and LOVED it and I WANT IT BACK. SIMPLY... Because I am so ignorant, the instructions I have seen so far might have been written in a foreign language. Is there a SIMPLE way to restore the OLD LOOK and feel. Keeping all the new security and other stuff is fine...although I was fine with the way it was, but I will have to find another browser if someone cannot help me fix the image back to the way it was. Please, why do they upgrade this stuff and not leave a way to keep the old look for those of us who don't want to change? If anyone can help me...I would really appreciate it. Thank you.

I want to know if i had a previous mozilla account before registering for one just now. What email i may have used. I cannot seem to find out.☹️☹️ I had a username from a long time ago already too.

I'm a left handed mouse user. For editing purposes, I don't use my left hand, I use my right hand. And, generally use the right handed keyboard shortcuts as defined by Microsoft a long time ago. I've notice that some of the short cuts have been implemented, while others are not. It is possible to implement them all, as it's annoying when I try to do a copy and paste operation, and have to .. Left Click .. my mouse to execute a copy operation, while pressing [ SHIFT + INSERT ] to do the paste operation. I would prefer to just press [ CTRL + INSERT ] to copy.

PS .. I've also noticed that [CTRL + END] works, while [CTRL+ HOME] does not.

Since the latest update, Firefox shows a white space at the top of all web pages, covering almost half the screen. This includes customisation screens for addons, themes, and also the troubleshooting page. The only page that seems unaffected is Firefox's own settings.

The issue seems linked to the toolbar somehow, as entering fullscreen mode temporarily hides the issue. However, as soon as the cursor moves up far enough to show the tabs and search bar, the white space also reappears. Hiding either the menubar, the bookmarks toolbar, or both did not fix the issue.

Restarting Firefox in troubleshooting mode seemed to help, but I have not managed to find the root cause. These are the things I tried, first one by one and then all at once, with no result:

• Deactivating addons
• Switching to system default theme
• Deleting userChrome.css
• Clicking "Refresh Firefox..." on the troubleshooting page

Usually the sender in my unread mails have a blue bullet before the name and the name is highlighted in bold type. Lately the name is sometimes not highlighted in bold type or does not appear at all.

i sometimes miss my new mails because of this. See attachment

I'm running Windows 7. I have Webroot SecureAnywhere. Starting immediately after I upgraded to Firefox Version 89.0, whenever I go to a site, and open a picture, the picture loads from the top down (as it is supposed to, I think). But- now it loads slowly (prior to upgrading to FF Version 89.0, it loaded instantaneously), and it starts loading from the top in white, as the picture "fills in." ('Wish I could take a screen shot, but- by the time I open screen snip, the picture has already loaded.) I don't have my hardware accelerator enabled. I tried safe mode. In safe mode, this doesn't occur. Also, when I use Internet Explorer, this problem does not occur. Again- this problem started IMMEDIATELY after I upgraded to FF Version 89.0. NO other changes to my computer before this problem began. What is the problem? Thanks, for any help.

hello, i like firefox but the new update brought me a thing that i dont like, and it is about the firefox window, when i open firefox i can see that the maximize and minimize and close buttons are blurred and i am using windows 7 latest firefox and i dont like that so is there a fix to make the buttons not blurred? i would appreciate some of your help. You could see some blur on the buttons and i really want to fix that and enjoy the new firefox UI layout

Hey Guys,

I have here attached a screenshot of a shadertoy shader running on Firefox (left) and Chrome (right). I actually have a list of shaders I tested on both, that have Chrome working at less than 5fps but work 2-4 times faster on Firefox.

I was wondering why this is happening, and I did some research about Firefox. The only thing I came to think is that Firefox’s WebRenderer is making the glsl run faster. But I checked if it was enabled, and it was not. So I’m stuck…anyone have any suggestions?

After using Firefox to login to Walgreens My Account suddenly I cannot use Walgreen's My Account - gives me error message - sorry service is not available. I can use Walgreen's My Account using Microsoft Edge and Google Chrome. I would prefer to use Firefox. Anyone having a similar problem?

Latest update installed and lo and behold, once again Mozilla screwed it up. I now have one tab on the bottom of the page instead of many in a toolbar at the top of the page. Mozilla continues to ignore users' complaints about tab location preferences and other tab functionality and arbitrarily making decisions which for most people make no sense. This latest iteration of Firefox (89.0) is for me the last straw. I will no longer humor Mozilla by spending countless frustrating hours correcting your obvious lack of programming skills by attempting to return my browser to what it was prior to another faulty update. My patience has finally run out. Before I leave Mozilla and Firefox, one last comment. Because the Mozilla support forum relies on amateurs and volunteers to answer users questions, and since I have had trouble getting workable solutions to my problems, I tried to send feedback directly to Mozilla. That was a monumental task which I was not up to, obviously, which is why I'm here. Whatever good there is in Firefox is far out weighed by the lack of programming skills, beta testing, quality control, etc. prior to forcing out updates to it's users. Like many recent users I have decided to forego further use of the Firefox browser which is unreliable from a development team which does not seem to care. I am beginning to wonder if the continuing screw ups are being deliberately caused by embedded saboteurs from Google or Microsoft!

jscher has been very helpful with my intense dislike of Version 89, but in the last few days, something changed here and I can't get back into that discussion.

I updated my upstairs PC to 89, then was absolutely horrified when I saw it. It's ugly. There is little to no differentiation between the different parts of the screen. My Bookmarks list had so much extra white space added that I had to scroll down three screens to see it all - it used to fit on one page.

You made the type smaller and the bubbles larger.

You changed the ENTIRE Options menu so it's now hard to find what I want, and some functions have been removed.

Also, your STOP POPUPS no longer works AT ALL. I am being inundated with them.

I was so angry at this terrible Facebook-like new version that I deleted FF completely, ran CCleaner and re-loaded Version 88. Of course I lost all my favorites while doing this. When I went back upstairs a few hours later, the update was re-done WITHOUT MY PERMISSION. Very sneaky.

I found out how to shut off all the Proton stuff, so I can now use FF upstairs. I see tons of "fixes" using CSS stuff, which I am not comfortable using. A browser should make these options EASY!

You say this is a "new, clean look." You didn't take into consideration that many users like the way it looked before, and don't want to re-learn an entire new program. Please add back in choices for those of us who are not IT geek coders and just need a simple, FUNCTIONING browser.

I've been reading for an hour now so please don't be offended . I know you are volunteers and thank God for you. However I would just like to say a few choice things to the CEO at Mozilla. Dear Sir/mam or under todays circumstances it could possibly be Dear Trans, I would like to offer a suggestion because FireFox is catching up to the worlds most inefficient company Microsoft crap. Windows has more errors than it does users world wide and the programmers at Mozilla must have been previous Microsh-t employees. Our time is just as important as yours sir-mam-trans? I have followed every instruction to the finest detail except some of the details you say to use are non existent trying to set gmail as my mailto default . The last and final straw that wasted more of my valuable time was this set of instructions I want you to follow these yourself. The hamburger Icon isn't at the end of the address bar like it says it is so I googled where is it and got the following. "hamburger icon | Firefox Support Forum | Mozilla Support https://support.mozilla.org › en-US › questions 29 Jan 2018 — You can also get to the Firefox menu by clicking on 'Tools' on the menu bar : Press the Alt key on your keyboard and in the upper left corner ..."

      Another bunch of my time wasted you cannot access  anything that will help set gmail as the default going through tools. I'm being far more polite than I would be if I was standing in your office. Hey give me a job where I can get paid for not producing anything of value  I'm sure you can squeeze one non family member in can't you? I have terminal cancer and not much time left here on this demonic earth thank God I'm going home soon. But until I do I would like the time I have left to be productive and would like to request that you fire all the incompetent family ,members they must be because your just as incompetent for paying a fertilizer spreader to write computer help articles. 
    Sorry to all you volunteers if any one can tell me how to do this I would greatly appreciate it and I meant everything and more that I said and hope someone sends it to the damn fool. These big corporations get filthy rich bribing politicians for tax breaks blah blah blah and you know as well as I do no business would be in business long making just half the mistakes they do unless you got the same perks . Have a wonderful day and blessings to all you volunteers and everyone that you love.Sincerely ARICHARDHEAD (Kyle Jennings)