cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (read more)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Asked by DragonAceSg7 1 month ago

Last reply by cor-el 4 weeks ago

Doesnt prompt WHERE to save downloads/ Why doesn't AUTO UPDATE work?

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update w… (read more)

I've reported these issues before with no response. I've uninstalled reinstalled cleared cache and cookies searched another forums et cetera. Why must I manually update when it's set to auto update? When I set controls to ask where to download items it bypasses that and downloads it as a temp file where I have to cut it out of explorer and paste it where I would like to save it.

Edition Windows 11 Home Version 23H2 Installed on ‎3/‎17/‎2024 OS build 22631.3527 Experience Windows Feature Experience Pack 1000.22700.1003.0

Asked by MILESTWEST 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Videos won't play or show error sign

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch… (read more)

Everytime i try to watch a video it says it can't play or it just sits there buffering. Youtube works but only lower quality, but every other site i go on doesn't. Twitch won't load, other sites show Error Code: 102630. This is only a problem on my browser on my windows pc I have. On mobile the browser works great and has no problem showing videos so it a problem for my pc browser.. I've tried all of the steps, i've updated, i checked drm and even went into config to check there. But nothing works, it still can't load videos. I have version 125.0.3 and for me it's the latest one. I even turned off all of my add-ons to check if it works or not but nothing there either. It worked before, just now the latest two months it hasn't. What can I do in order for the videos to load? Thank you for your time.

Asked by Banilemim 4 weeks ago

  • Solved

Bookmark this page menu has very small fonts and menu

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The … (read more)

Hello, I just got a new laptop with windows 11. I just did the latest update to Firefox. Everything is a little large but an internet search addresses these: BUT.... The 'bookmark this page', the star in the URL line, menu is small and the fonts are micro. Zooming or changing fonts in the hamburger menu doesn't correct this. Attached. Thank you.

Asked by phyzxengr 1 month ago

Answered by phyzxengr 1 month ago

  • Solved

Unable to install any extensions.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so. I've attached a screenshot of the M… (read more)

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

Asked by Kate 1 month ago

Answered by Kate 1 month ago

Update failure

I'm unable to load any web pages since receiving an update 4-17-24 on Windows 11. It doesn't seem likely I'll be able to get another update to fix this via the browser. W… (read more)

I'm unable to load any web pages since receiving an update 4-17-24 on Windows 11. It doesn't seem likely I'll be able to get another update to fix this via the browser. What do I do? Uninstall?

Asked by milliescooking 1 month ago

Last reply by zeroknight 1 month ago

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (read more)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Asked by cazzyguy 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Mozilla vs Dementia & Alzheimers - where is the User Interface that remains exactly the same for 25 years?

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which w… (read more)

The fundamental nature of dementia and Alzheimers is that the victim cannot remember new information. But for some time they can recall information and processes which were learned previously.

After some years, they will be unable to utilize any of the technology they depend upon - they will not be able to turn on their device to make a phone call. They won't be able to locate the menu they need to utilize. Because all that changes CONSTANTLY. They will become helpless sooner than necessary. They will strain their families and the taxpayer sooner than necessary.

The only solution is for software makers to roll out, every 5 or 6 years, a "stable version" where the user interface will not change one iota for 25 years. Of course, they must still make internal updates for security and changes in the Internet Protocol layer system. The portions of the code that deal with the user must be modular to be plugged into newer hardware and communication protocols.

When someone is diagnosed with memory impairment, they will have time to learn the latest Stable Version.

This is a very fundamental change to business as usual, but there is no other solution other than continuing to balloon the cost of elder car.

In the old days this would be a call for an RFP...

Asked by FireFoxSucks 1 month ago

Last reply by cor-el 4 weeks ago

hero ware games not load now and work on chrome browser

when open games not loading until close " enhanced tracking protection" switch and next time even it is close not open until make " enhanced tracking protection" switc… (read more)

when open games not loading until close " enhanced tracking protection" switch

and next time even it is close not open until make " enhanced tracking protection" switch open and reload page and then closed and reload page again to open and every time like that

Asked by mohammed 4 weeks ago

Last reply by zeroknight 4 weeks ago

Issue Loading Certain Parts of Websites

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let… (read more)

So I noticed an issue with certain websites a few days ago. I was trying to make a hair appointment online, it was asking me to fill in my email, and the box wouldn't let me click on it. I used a different browser, and it worked just fine. Same thing today: I was trying to make a lab appointment, the next step was verifying I'm not a robot, I clicked the box, and it had a loading circle eternally. I tried it on a different browser, and it worked within seconds, no loading. I've never had this issue with Firefox before! I tried clearing my cookies and cache, and that didn't do anything unfortunately. Let me know what I can do to fix this problem! I normally loved Firefox and it's my main browser, so I'm hoping to resolve this issue. Thanks so much!

Asked by Elizabeth 4 weeks ago

Last reply by cor-el 4 weeks ago

  • Solved

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (read more)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 1 month ago

Answered by Laurentiu Marin 1 month ago

Spell Checker still does not work even with multiple dictionaries and language packs installed and enabled, plus "Check your spelling as you type" ticked

Title, The option to switch languages is also not present in the right click menu (see attached image) I'm really unsure how to figure this out so any advice would be g… (read more)

Title,

The option to switch languages is also not present in the right click menu (see attached image)

I'm really unsure how to figure this out so any advice would be greatly appreciated.

Thank you for your time.

Asked by eftdlcoy 4 weeks ago

Last reply by James 4 weeks ago

  • Solved

Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (read more)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 1 month ago

Answered by Mike 1 month ago

I would like Awsome screenshot on my tool bar

I find it very difficult using Awsome screenshot, in fact I never use it, but used to use it, when it was on my tool bar, can I get it back there. I cannot drag it from… (read more)

I find it very difficult using Awsome screenshot, in fact I never use it, but used to use it, when it was on my tool bar, can I get it back there.

I cannot drag it from "customise tool bar" as it does not show there, it shows in my list of add ons, I have tried removing it, then reinstalling it.

Asked by sparrow08 1 month ago

Last reply by zeroknight 1 month ago

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (read more)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 1 month ago

Last reply by zeroknight 1 month ago