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My mobile banking app wont work. My bank tells me its because I have VPN. How do I cancel my subscription and disable VPN please?

The Mozilla app on my phone has been inactive, in terms of me finding out how it is working, what I can do with it etc. I dont understand why I didnt have a mob banking … (read more)

The Mozilla app on my phone has been inactive, in terms of me finding out how it is working, what I can do with it etc. I dont understand why I didnt have a mob banking issue with it in the 30 day money backguarantee period. I purchased it on 17 9 21. I paid £59.88 per year. It has been very time consuming trying to resolve issues via my bank. Have you tried phoning your bank recently? Ive not been able to use my mobile banking app since 20 10 21. Ive had to wait to get through to my bank twice now. I believe I need my mob banking app more than VPN. My bank is adamant the issue is with VPN hiding my location. Text messages from the bank will not get through to me. Please disable VPN A refund will be appreciated, too. Thank you for your help. Ordinarily very happy with Mozilla . Im sure many people happy with VPN but for me it has been troublesome. A prompt response will be appreciated. I need to do some banking on a daily basis. Best regards Trish Cresswell

Asked by gatcressie48 1 month ago

Last reply by aconder301 1 month ago

Hi got little trouble paid Mozilla VPN suscription....But account dont match!

Hi everyone first time I m here happy to know this community is live....Well I explain quickly, I purchased with my Visa card a 30 days (monthly) mozilla VPN suscription,… (read more)

Hi everyone first time I m here happy to know this community is live....Well I explain quickly, I purchased with my Visa card a 30 days (monthly) mozilla VPN suscription, since cannot install it as it seems like I did not use my account to buy it.

Someone maybe knows where I can check which email I used to get VPN?

Thsnks in advance....:)

Asked by Mycrypto 2 months ago

Last reply by MagsMoz 2 months ago

mozzilla vpn

I have souscrive mozilla vpn but not satisfied...stop 10 days after. I have paie....never be rem I subscribed to Mozilla VPN for 1 year ... resilié after 10 days (during … (read more)

I have souscrive mozilla vpn but not satisfied...stop 10 days after. I have paie....never be rem I subscribed to Mozilla VPN for 1 year ... resilié after 10 days (during the test period). After 2 months I am still not refunded. Can not attach the Mozilla customer service. This is theft.

Asked by kiki31h 3 months ago

Last reply by edubon 3 months ago

The Mozilla VPN cannot connect. Tried Montreal, Toronto, New York and Phoenix

Mozilla VPN works just fine on my Windows 10 desktop. I connect to the Server in Montreal. When I try to connect from the same physical location with my Android smart pho… (read more)

Mozilla VPN works just fine on my Windows 10 desktop. I connect to the Server in Montreal.

When I try to connect from the same physical location with my Android smart phone it just fails. The phone has WiFi turned on and the receiver is only 2 feet away.

Asked by Mike Crozier 3 months ago

Last reply by n7gtb 3 months ago

Mozilla vpn

My vpn will commence loading but never reaches "on" anymore, always stopping at attempting to confirm connection. If I'm lucky it will connect once a day. Great when firs… (read more)

My vpn will commence loading but never reaches "on" anymore, always stopping at attempting to confirm connection. If I'm lucky it will connect once a day. Great when first installed but only working well on my Asus laptop with 10, iPhone 11 Pro max but with my Huawei android am having problems. Have un installed both Firefox and the vpn 3 times and reinstalled but no success.

Asked by steward3 4 months ago

Last reply by gaguilera 3 months ago

Is there a way to have the VPN autostart with my phone?

I have been looking throught the seetings, but haven't found a setting for autostart. I'd like to have the app startup and turn on the VPN connection anytime my phones st… (read more)

I have been looking throught the seetings, but haven't found a setting for autostart. I'd like to have the app startup and turn on the VPN connection anytime my phones starts. Can that be done?

Asked by imnatejames 4 months ago

Last reply by MagsMoz 4 months ago

je ne comprends pas l'anglais et je ne peux pas profiter du VPN

­ ­ ­ Bonjour, Je ne parle pas anglais ni autre langue que le français. I do not understand. C'est un vieux reste de ce que j'ai appris à l'école il y a 55 ans ou years. … (read more)

­ ­ ­ Bonjour, Je ne parle pas anglais ni autre langue que le français. I do not understand. C'est un vieux reste de ce que j'ai appris à l'école il y a 55 ans ou years. J'espère que la personne qui me répondra parlera français car j'ai payé pour un VPN et je ne comprends à quoi cela me sert. Je n'ai pas assez de connaissances en informatique et internet et du coup je ne sais pas ce que j'achète. Ce VPN me sert à quoi ? Merci pour votre réponse en français sinon, je ne saurai jamais à quoi sert le VPN. Bien à vous. Tana ZI-OU-DOU-WOLFF Envoyé depuis l'application Mail Orange



Le 08/06/2021, à 13:51, Mozilla a écrit :

­ ­­ ­­­ ­­ ­ ­­­ ­­­­ ­­­­­ ­­­­­­ ­­­­­ ­­­­­ ­­­­­­ ­­­­­ ­­­­ ­­­

­­­­­­ ­­­­­­­ ­­­­­­­­ ­­­­­­­­­ ­­­­­­­­ ­­­­­­­ ­­­­­­ ­­­­­­­­­ ­­­­­­­­­­ ­­­­­­­­­­­ ­­­­­­­­­­­­ ­­­­­­­­­­­ ­­­­­­­­­­ ­­­­­­­­­ ­­­­­­­­­­­­ ­­­­­­­­­­­­­ ­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­ ­­­­­­­­­­­­­ ­­­­­­­­­­­­ Mozilla ­­­­­­­­­­­­ ­­­­­­­­­ ­­­­­­ ­­­­­­­ ­­­­­­­­ ­­­­­­­­­ ­­­­­­­­ ­­­­­­­ ­­­­­­ ­­­­­­­­­ ­­­­­­­­­­ ­­­­­­­­­­­ ­­­­­­­­­­­­ ­­­­­­­­­­­ ­­­­­­­­­­ ­­­­­­­­­ ­­­­­­­­­­­­ ­­­­­­­­­­­­­ ­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­ ­­­­­­­­­­­­­ ­­­­­­­­­­­­ ­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­ ­­­­­­­­­­­­­­­­­­­­­­­­ Hello!

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Asked by ZI-OU-DOU-WOLFF 5 months ago

Last reply by MagsMoz 5 months ago

  • Archived

VPN Compatibility

The VPN presently offered has very limited compatibility. Several of my devices won't do, a few would. Are there any plans to include more OSes in the compatibility list?… (read more)

The VPN presently offered has very limited compatibility. Several of my devices won't do, a few would.

Are there any plans to include more OSes in the compatibility list? Or is it's this it? Window 10, Ubuntu,...

Asked by denismx 6 months ago

Last reply by Mamoon 6 months ago

  • Archived

VPN login on Android.

When I try to turn Mozilla VPN on from my Android device, it goes thru a connection routine and switches to a confirming routine. It never completes and eventually retur… (read more)

When I try to turn Mozilla VPN on from my Android device, it goes thru a connection routine and switches to a confirming routine. It never completes and eventually returns to the VPN off screen. This process works correctly on my Windows device. Any suggestions?

Asked by hex_nut 7 months ago

Last reply by jzapata1 7 months ago

  • Archived

VPN payment update

I have made a vein attempt at updating my VPN account. I find every way how to do it sends me the same pages but there is no link that I can go to directly to change my c… (read more)

I have made a vein attempt at updating my VPN account. I find every way how to do it sends me the same pages but there is no link that I can go to directly to change my card number.

Asked by John Burt 8 months ago

Last reply by user3720726 8 months ago

  • Archived

VPN installation error

I just got the vpn subscription and already paid for it, i downloaded it but when i'm installing it to my computer, it did not went through and just showed that there's a… (read more)

I just got the vpn subscription and already paid for it, i downloaded it but when i'm installing it to my computer, it did not went through and just showed that there's an error, let me know what I'm going to do

Asked by mse0422 10 months ago

Last reply by gaguilera 10 months ago