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Turnong on VPN disconnects internet

The disconnect only happens on the desktop computer. Samsung Phone, Microsoft Surface and Samsung All-in -One work fine. Was this issue ever resolved? If so, where can… (read more)

The disconnect only happens on the desktop computer. Samsung Phone, Microsoft Surface and Samsung All-in -One work fine.

Was this issue ever resolved? If so, where can I find the answer? Thanks.

Asked by ridesm1969 9 months ago

Answered by gaguilera 9 months ago

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VPN feature

bold textWill VPN enable me to subscribe to a French streaming channel, and display films from that channel on the TV using a Roku stick?

Asked by tonyroder 10 months ago

Answered by MagsMoz 10 months ago

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deactivate direct WiFi connexion

Hi, When I connect to the VPN, I find generally an icon specifying Mozilla VPN  : Internet access Livebox : No internet access I find that normal : all communications a… (read more)

Hi, When I connect to the VPN, I find generally an icon specifying Mozilla VPN  : Internet access Livebox : No internet access

I find that normal : all communications are going through the VPN and therefore are protected.

However, sometimes after an update, I have the following situation: Mozilla VPN  : Internet access Livebox : Internet access

It seems that there are two communication channels and that an unprotected channel remains active so the confidentiality of the traffic is doubtful. Is my interpretation correct ? what shall I do to go back to the normal situation where all the traffic goes exclusively through the VPN ?

Thanks Patrick

Asked by Patrick MOUREAUX 10 months ago

Answered by MagsMoz 10 months ago

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Mozilla VPN

Mozilla VPN is a regular use of mine and its result is really good for others Since moving to another city, I'm now surrounded by snow fawls It is normal for the VPN to … (read more)

Mozilla VPN is a regular use of mine and its result is really good for others Since moving to another city, I'm now surrounded by snow fawls It is normal for the VPN to work slowly in bad weather because I'm trying to get rid of it

Asked by ronronin865 10 months ago

Answered by woodlari112 10 months ago

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Unable to sign in when using VPN

There are a couple of sites I log into. Over the past two or three weeks I am not able to log into those sites if my VPN is on. I am able to connect through a private w… (read more)

There are a couple of sites I log into. Over the past two or three weeks I am not able to log into those sites if my VPN is on. I am able to connect through a private window. Can this be fixed? I didn't run into this issue with the sites before. Is this related to any changes in the latest version of Firefox? How can I log in with VPN on?

Thank you.

Asked by anu39 10 months ago

Answered by MagsMoz 10 months ago

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Windows 10 loading issues

I have been using Mozilla VPN for a while now and it stopped working all of a sudden. I updated to 21H1 to see if that might have been causing an issue but the applicatio… (read more)

I have been using Mozilla VPN for a while now and it stopped working all of a sudden. I updated to 21H1 to see if that might have been causing an issue but the application no longer loads. I followed the guide from the thread here and I am still unable to load the application.

Asked by wzrd 10 months ago

Answered by wzrd 10 months ago

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mozilla

I have an account. How doI activate this account. I will go tomorrow in holidays, i have a NAS I would like to use it in holydays. how can i arrange it. Thomas … (read more)

I have an account. How doI activate this account. I will go tomorrow in holidays, i have a NAS I would like to use it in holydays. how can i arrange it.

Thomas

Asked by Eulenberg Thomas 10 months ago

Answered by edubon 10 months ago

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Mozilla VPN Paid Subscription Access

Hello, I have loved using Mozilla VPN! In July, my credit card ZIP code changed and this affected my Mozilla VPN payment. I did not notice in time, and now it appears tha… (read more)

Hello, I have loved using Mozilla VPN! In July, my credit card ZIP code changed and this affected my Mozilla VPN payment. I did not notice in time, and now it appears that I do not have access to the "Paid Subscriptions" account tab to fix this problem and continue using Mozilla VPN. Is there any way I can fix this and resume my subscription? I was grateful to be continuing with the $5 a month plan, and see that would no longer be an option if I had to start a new subscription.

Asked by jon-hanson 10 months ago

Answered by gaguilera 10 months ago

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Subscription

How do I get my old cost of my VPN account back? My old bank account is closed and payment didn’t go through. Now I have to resubscribe but it’s more expensive. Thanks. … (read more)

How do I get my old cost of my VPN account back? My old bank account is closed and payment didn’t go through. Now I have to resubscribe but it’s more expensive. Thanks.

Asked by aho010 10 months ago

Answered by gaguilera 10 months ago

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How Can I Tell if the Mozilla VPN is active in my Firefox browser?

How Can I Tell if the Mozilla VPN is active? Logically, an icon would be displayed near the top of the Firefox browser, but I don't see anything for it. This question wa… (read more)

How Can I Tell if the Mozilla VPN is active? Logically, an icon would be displayed near the top of the Firefox browser, but I don't see anything for it.

This question was asked on 8-21-20, but the only answer was 3 links that did not answer the question and that were not useful.

Can anyone answer "How Can I Tell if the Mozilla VPN is active in my Firefox browser?"

Please, no links unless it's to a direct answer to this question. If you don't know the answer, FCS don't leave a reply.

Thanks.

Asked by PGannon 10 months ago

Answered by edubon 10 months ago

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OSx Compatibilty

Hi there, So cool, i created a VPN account etc... etc... download, starting install and ERROR contact the service. Maybe, because i'm an old guy still in the 'Sierra' mo… (read more)

Hi there,

So cool, i created a VPN account etc... etc... download, starting install and ERROR contact the service.

Maybe, because i'm an old guy still in the 'Sierra' mount' ? First time I can not install something, should be fix soon certainly.

POWER.

thanks for help.

Rob,

Asked by oplalalola2048 10 months ago

Answered by edubon 10 months ago

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VPN Client

I have signed up and paid for the VON client a week ago but didn’t get the follow up email nor see it under my account settings / subscriptions. I need somebody to activa… (read more)

I have signed up and paid for the VON client a week ago but didn’t get the follow up email nor see it under my account settings / subscriptions. I need somebody to activate my VPN client! Thank you

Asked by maike176 11 months ago

Answered by jzapata1 10 months ago

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mozila vpn

Does VPN interfere with Thunderbird, which I use. I purchased and installed a different vpn and it blocked my emails.

Asked by matthew47 10 months ago

Answered by MagsMoz 10 months ago

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My VPN will not open. Unusable.

I am a paid subscriber to Mozilla VPN. As of July 21st, 2021 it stopped working and will not open. 64 bit. Windows 10. I cannot use debugging tool because I cannot open i… (read more)

I am a paid subscriber to Mozilla VPN. As of July 21st, 2021 it stopped working and will not open. 64 bit. Windows 10. I cannot use debugging tool because I cannot open it. When I try...it shows a ghosted image of where the control box should be for choosing location. Then the screen goes completely black for about 10 seconds. Then when it stops going black the control box is not there. I do not see it on my taskbar. I do not see it when doing alt-ctrl-delete as a process currently running. I have tried uninstalling and reinstalling. It did not help.

It seems I have no way to contact Mozilla. The help page says "click get help and then contact us" I have a get help bar at the top, I am logged in, under "get help" there is no option to "contact us".

If I cannot resolve this, I will have no choice but to stop my VPN service and switch to a different VPN source. Please advise.

Asked by Just One User 11 months ago

Answered by gaguilera 11 months ago

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Best way to Use the VPN - on all the time?

Hi, just installed and set up Mozilla VPN on my Mac and also my android phone. Is it best to have it on all the time? Does it use up a lot of battery on the Android if it… (read more)

Hi, just installed and set up Mozilla VPN on my Mac and also my android phone. Is it best to have it on all the time? Does it use up a lot of battery on the Android if it is on all the time? Or is it best to just have it on away from home or when I have a particular secure search to do? Thanks

Asked by silversusannah 11 months ago

Answered by MagsMoz 11 months ago