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account automatically logout

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forg… (read more)

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forgot email but i know the pass i have try forget password but it does not solve my problem please solve firefox

Asked by aarghyadeep chowdhury 4 hours ago

32 bit & 64 bit

I just noticed (after 7 yrs) I have Thunderbird(beta) 32 bit on my laptop windows 10 (64 bit machine) and Thunderbird 64 bit on my desk top Windows 10 (64 bit machine). … (read more)

I just noticed (after 7 yrs) I have Thunderbird(beta) 32 bit on my laptop windows 10 (64 bit machine) and Thunderbird 64 bit on my desk top Windows 10 (64 bit machine). How do I get the 64 bit Thunderbird on the laptop without loosing all my settings to login to my 4 email accounts?

Asked by JKD 6 hours ago

Profile Back up number of files increased after Cox-Yahoo conversion

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it… (read more)

I back up my TB profile every few months. I just went thru the Cox-Yahoo email conversion and I am getting emails. When I did my back up, I noticed in the properties it had one more folder and the files went from 1311 to 2585 files. Is something wrong? Do I need to compare and research what is causing this or just move on!

Asked by OldBob2 11 hours ago

Last reply by OldBob2 8 hours ago

I need to have an email account with a pen name. Is this possible to do on Thunderbird?

I would like to set up an email account with a pen name that I am using as an author. Is there a way to do that without giving my actual credentials? Thanks for your kin… (read more)

I would like to set up an email account with a pen name that I am using as an author. Is there a way to do that without giving my actual credentials? Thanks for your kind attention.

Asked by Renproulx 10 hours ago

History gone each time after last 3 updates

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, oth… (read more)

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

Asked by Bruce Lamond 11 hours ago

115.12.1 (64 bit) problem on opening

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left a… (read more)

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

Asked by Andrew P 1 day ago

Last reply by Andrew P 12 hours ago

Restoring backup

Dear Sir,Mrs, I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox… (read more)

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

Asked by mvst_50 12 hours ago

Youtube Videos keep pausing aka freezing when browsing in a new tab.

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few mont… (read more)

Hello I am running 115.12.0 Firefox ESR June 11, 2024 release 64 bit on Windows 7 Professional 64bit. Which I still have to use till I can afford a new PC in a few months.

When I have a streaming youtube music link open when I try to open another tab the Music Stops playing and Video Freezes and cant have the audio in the background continue.

I have tried several Add-on's that are suppose to fix it they do not work. Have also tried the following about:config edits

widget.windows.window_occlusion_tracking.enabled set to false and media.block-autoplay-until-in-foreground set to false Before these would fix the issue till the update to the above update now they no longer work.

Have also tried using the Troubleshoot Mode which makes no difference.

Asked by bpreece1 13 hours ago

Firefox for Android settings screen unreadable

I'm having trouble with settings in Firefox (Android 13), running on a Google Pixel 5 phone. The settings screen is unreadable (all empty/white), apart from section headi… (read more)

I'm having trouble with settings in Firefox (Android 13), running on a Google Pixel 5 phone. The settings screen is unreadable (all empty/white), apart from section headings. Please see the attached screenshot.

Thanks to anyone who can help, as this issue makes it hard to change preferences.

Lex

Asked by Lex 14 hours ago

Compact folders: loss of emails

Compact folders: caused a saved draft email to disappear. Closing and re-opening Thunderbird resolves this. Suggest the help document https://support.mozilla.org/en-US/kb… (read more)

Compact folders: caused a saved draft email to disappear. Closing and re-opening Thunderbird resolves this. Suggest the help document https://support.mozilla.org/en-US/kb/compacting-folders-potential-complications be updated to advise this solution (before the user raises an issue). How does this message get to someone who can action this?

Asked by Steve 17 hours ago

Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (read more)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 4 days ago

Last reply by xamama 4 days ago

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (read more)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 5 days ago

Last reply by soles329 19 hours ago

Error while trying to Login to a PARTICULAR website

The website is https://groceries.morrisons.com/webshop/startWebshop.do I enter my username & password and nothing happens. This occurs when I use Dashlane AND also … (read more)

The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

Asked by IanM 2 days ago

Last reply by IanM 20 hours ago

Firefox Screenshot Title Issue

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no r… (read more)

When I used to take screenshots, they would be automatically named with the date, time, and part of the text captured regardless of language. A few days ago and with no reason I can discern, it now saves any non-English screenshots with something like this "Screenshot 2024-06-23 a[...].png" instead of "Screenshot 2024-06-22 at 08-02-28 Politics Policy Polit[...].png" (usual for English text and what I used to get with all languages).

Which means I have to manually rename screenshots. Does anyone know how I can fix this because I am working on a project with lots of screenshots for topics from different languages?

Asked by AA 2 days ago

Last reply by AA 22 hours ago

How do I remove Profile Folders for good?

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to … (read more)

I recently got a new PC with WINDOWS 10 and loaded Thunderbird to pick up my email. However, now the mail client keeps making new profile folders, which I keep trying to delete. I am up to 6 now. THey are all in my deleted section of my Local Folders. How do I remove them for good. I thought all deleted items were supposed to disappear once you close the program, no? I never had to even deal with Profile Folders on my older PC. Thank oyu for your assistance.

Asked by Keith Post 3 months ago

Last reply by Keith Post 1 day ago

The Firefox icon on my Task Bar only opens an ad "Get Firefox for Desktop" Need access to real start page.

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "… (read more)

I have a full current installation of Firefox, after a struggle to get Bing off my system (Win11) I briefly got back to a personalized start page which had a large text "Firefox" heading and allowed me to add apps in small boxes and click to start an app. That page has disappeared and all I get is the ad referred to in the title. How can I replace the ad with the page I can load with app icons?

Asked by GregS 1 day ago

Videos on YouTube will not load after Update

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarte… (read more)

It started this morning (6/23/24) the page for a YouTube video will load but the video doesn't play. I have cleared the cookies and cache, shut the browser down, restarted the computer, turned off all the extensions, and have turned off hardware acceleration. Nothing has changed, I can watch other videos on Firefox and Youtube work as normal on other browsers. Last night (6/22/26) before shutting down may computer for the night I had an update for Firefox and shut the browser so it could update. The image is of what the video section is displaying.

Asked by Jason Worlock 1 day ago