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This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Several websites are not loading their content since yesterday. YouTube has a message "Try searching to get started" and even when I open a video, it won't play. X.com is not loading content in the pages. So far it's those two.

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that with no problem. Then it asks for the code it sends to my cell phone and accepts that. And then it just keeps reloading various pages until I kill it. This is the error message shown in the log, it's repeated over and over:

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIFaviconService.replaceFaviconDataFromDataURL]

   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:220
   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:647
   setIconFromLink resource:///actors/LinkHandlerParent.sys.mjs:139
   receiveMessage resource:///actors/LinkHandlerParent.sys.mjs:60

LinkHandlerParent.sys.mjs:148:17

I'm running under Mac OS 10.13.6 The site loads fine when I use Safari (version 13.1.2)

Thanks

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Hi,

In the search bar (I’m not sure about its official name), my previous searches used to appear as suggestions before Google’s own suggestions. However, since I changed my default search engine from Google US to Google UK, it no longer seems to remember the searches I make. I’ve tried switching back to Google US, but that didn’t restore the behavior. Do you have any idea how to fix this?

For example, I previously searched for “things to see in Latvia”, which is why it appears as a suggestion in the screenshot. But if I now search for “things to see in Louvre Museum” and then try the same search again a few hours or days later, it isn’t saved and therefore doesn’t appear as a suggestion.

Thank you!

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Troubleshooting Information This page contains technical information that might be useful when you’re trying to solve a problem. If you are looking for answers to common questions about Thunderbird, check out our support website. Include account names (possibly identifying information) Application Basics Name Thunderbird Version 52.6.0 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Profile Folder /Users/clehmann/Library/Thunderbird/Profiles/kjuun2a8.default Application Build ID 20180123185941 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 lehmannc@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Christian Lehmann <lehmannc.3d@a3.epfl.ch> smtp.hispeed.ch:587 None Normal password false account2 Local Folders (none) Local Folders None Normal password account3 lehmannc3d@hispeed.ch (pop3) pop.hispeed.ch:110 None Normal password Christian Lehmann <lehmannc3d@hispeed.ch> smtp.hispeed.ch:587 None Normal password true Crash Reports Report ID Submitted bp-e2b17813-8183-445b-8cd9-7ee010251114 14.11.25 bp-056cc7b8-3eca-4abe-8e8d-478980251023 23.10.25 bp-9dcb399a-e1d6-4d40-a130-2e4760220715 15.07.22 bp-043822e3-5677-417a-aa2a-ab9000220605 05.06.22 bp-9f36c658-8bf3-4614-8d63-ffc550200805 05.08.20

All Crash Reports Extensions Name Version Enabled ID Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.amount_written 1054404 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false extensions.lastAppVersion 52.6.0 font.internaluseonly.changed false font.size.variable.x-western 18 mail.openMessageBehavior.version 1 mail.spotlight.firstRunDone true mailnews.database.global.datastore.id c48cb587-fa00-174e-85e2-d71c44924f7 mailnews.database.global.views.conversation.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… mailnews.database.global.views.global.columns {"selectCol":{"visible":false,"ordinal":"1"},"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"or… 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print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_page_delay 50 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_name print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_plex_name print.print_resolution 1515870810 print.print_resolution_name print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 57 print.print_unwriteable_margin_left 25 print.print_unwriteable_margin_right 25 print.print_unwriteable_margin_top 25 print.printer_Mozilla_Save_to_PDF.print_bgcolor false print.printer_Mozilla_Save_to_PDF.print_bgimages false print.printer_Mozilla_Save_to_PDF.print_duplex 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom 0 print.printer_Mozilla_Save_to_PDF.print_edge_left 0 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print.printer_Mozilla_Save_to_PDF.print_paper_width 8.5 print.printer_Mozilla_Save_to_PDF.print_resolution 0 print.printer_Mozilla_Save_to_PDF.print_reversed false print.printer_Mozilla_Save_to_PDF.print_scaling 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit true print.printer_Mozilla_Save_to_PDF.print_to_file true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_bgcolor false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_bgimages false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_duplex 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_bottom 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_left 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_right 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_edge_top 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footercenter print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footerleft &PT print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_footerright &D print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headercenter &T print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headerleft print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_headerright print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_in_color true print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_bottom 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_left 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_right 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_margin_top 0.5 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_orientation 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_page_delay 50 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_height 11.6944881889764 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_id iso_a4_210x297mm print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_size_unit 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_paper_width 8.26377952755906 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_resolution 0 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_reversed false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_scaling 0.91 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_shrink_to_fit false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_to_file false print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_bottom_twips 285 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_left_twips 284 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_right_twips 282 print.printer_Phaser_8560_(00:00:aa:d2:20:68).print_unwriteable_margin_top_twips 283 privacy.purge_trackers.date_in_cookie_database 0 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My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Hi, ITVX is advising me yo update my browser but when I check Firefox it says it is up to date. As it is no browser, including Safari or Google Chrome seems to work. My computer is admittedly old (10.13.6) but should this mean that the browsers no longer work? Thank you in advance

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

not all windows appear in the drop down "window" menu, and a different number when each window is on top. Weird.

Using Mac OSX. Nothing is "full screen." Seems to be nothing to do with if a window is minimized or not.

I have restarted. Recently updated, and lost profile, but recovered it, but lost all my open windows & tabs, so now I have only 5 windows open. Seems to be nothing to do with if a window is minimized (OSX) or not. Needs a better mechanism to save open windows & tabs along with profile data.

Is this 115.32 still in effect for my macOS 10.13 ? Or is it xld as it would be in Feb 2026?

Did or does Firefox 115.32 afford my apple macOS 10.13 enough security until I purchase a new computed.. How much more time do I have.

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!

I just want to know WHERE the notifications land? I have a very old macbook pro (mid 2010) so I have a sneaking suspicion firefox is trying to tell me something about not being supported, yadayadayada, BUT where are the notifications? The OS am currently using is High Sierra 10.13.6 CAN ANYONE HELP ME OUT HERE? Sorry to be such a klutz but these banners appear every day and I can't seem to access whatever it is that firefox is trying to communicate. Thanks all!