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Error trying to preview an attached file on Hotmail, using Firefox

Hello, Since yesterday (Sept, 28th 2021), I have the following message when trying to preview an attached document (PDF, in this case), accessing Hotmail using Firefox 92… (read more)

Hello, Since yesterday (Sept, 28th 2021), I have the following message when trying to preview an attached document (PDF, in this case), accessing Hotmail using Firefox 92.0 (64-bit) in UBUNTU Linux:

"Something went wrong while the document preview was being created. Please try again later"

The same error also occurs using Firefox 92.0 (64 bit) in Windows 10, but does not occur using Chrome in UBUNTU and Chrome in Windows, as well as using Microsoft Edge. Can you help me please?

Thanks in advance. Manoel.

Asked by manoel_cunha 12 hours ago

Last reply by jscher2000 1 hour ago

  • Solved

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 1 week ago

Answered by jscher2000 17 hours ago

Problems with rendering some content on Firefox (92.0 64-bit) installed on Ubuntu (20.04.3 LTS)

Hello there, I have been having a problem with my Firefox installed on Ubuntu, I have attached a screen shot to save the time of explaining what is happening, because I'm… (read more)

Hello there,

I have been having a problem with my Firefox installed on Ubuntu, I have attached a screen shot to save the time of explaining what is happening, because I'm honestly not sure. Seems that some website have some problems being rendered.

Versions:

Firefox: v 92.0 (64-bit) Ubuntu : Ubuntu 20.04.3 LTS

Appreciate all the support.

Asked by Hamza 1 day ago

Last reply by cor-el 22 hours ago

  • Solved

Manage Exceptions button for cookies exceptions is not working

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would… (read more)

Manage Exceptions button for cookies is not working for me since FF88 or 89, don’t remember which version precisely. I click on the button and the dialogue box that would normally appear to set exceptions does not pop up. Moreover it looks like when I click on the button the user interface on that tab freezes for a period. My FF profile is customised. I know if I start with a blank profile the issue goes away. I have another that works fine. However I would rather try to fix this issue in my current profile. I poked around in about:config but so far have had no success.

Any ideas? I searched google but could not find anything. Also checked mozilla bugzilla a while back without success. I am using FF 92 on Arch Linux.

Asked by piscium 2 days ago

Answered by piscium 1 day ago

  • Solved

bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 2 days ago

Answered by jscher2000 1 day ago

sorry. we’ve locked your account.

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected … (read more)

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected and my account locked. On the forums i have read that it is suppose to be unlocked after 24h. It has been more then 3 days and my account is still locked. I even created report on bugzilla but no one replayed.

Please could you unlock my account (obviously i have access to it form other devices but i rely need it ASAP).

Thank you for understanding.

Asked by Ubuntu 16.04 (virt_box)(NCS) 2 days ago

Firefox Nightly not auto updating in Linux

Firefox Nightly cannot be found in the 'Software' store, so probably the only way to download it is by going to the website and getting a tar.bz2 file. I got that, extrat… (read more)

Firefox Nightly cannot be found in the 'Software' store, so probably the only way to download it is by going to the website and getting a tar.bz2 file. I got that, extrated it and placed it in the/opt folder, made an application shortcut, added an icon, and now it's working like a normal app. The problem arises when it tries to auto-update. Firefox Nightly updates very frequently, sometimes more than once per day, and on windows, I used to get a notification saying that a new update is released, and if i wanted to install it. Clicking yes, Firefox would update and restart within moments, and restore all my tabs and windows seamlessly. Here on Linux, I have to manually download the new tar.bz2 file, extract it, replace it in the specified folder, and launch Firefox Nightly again, and again and again usually once per every alternate day, whenever the new update comes. Is there a solution for this? Will Firefox someday release a .deb file for easy installation and updates? My PC : Dell Optiplex 3070 OS : Zorin OS 16 Core (based on Ubuntu 20.04 LTS)

Asked by singhgere 2 months ago

Last reply by Maksym Pletiuk 2 days ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 1 week ago

Last reply by Baldape 2 days ago

FIrefox causing DNS leaks!

I AM using VPN and I found Firefox is leaking DNS, as it doesn't happen in another browser. I read it is caused by automatic updates: https://www.reddit.com/r/privacy/com… (read more)

I AM using VPN and I found Firefox is leaking DNS, as it doesn't happen in another browser. I read it is caused by automatic updates: https://www.reddit.com/r/privacy/comments/2e20ni/firefox_dns_leak/ I tried to disable automatic updates by flipping this value: "app.update.auto" in about:config to false. But it did not help.

Can you please help me to fix this, I don't know what it's causing it...

Asked by goeca 3 days ago

Last reply by cor-el 3 days ago

firefox leaves fullscreen mode, when resized

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable. In the window-manager that I use (KDE plasma), I can ask the window-man… (read more)

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable.

In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&frame), and is allowing me to resize, move, minimize, maximize, etc.

This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event.

My guess: the window-manager sets NET_WM_STATE_FULLSCREEN to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event.

Use-case: What I am trying to do

  1. Enter full screen mode: browser hiders tab-bar, and address bar, maybe web-page changes layout (e.g. you-tube resizes video player to fill window)
  2. Tell Window-manager to leave full-screen-mode, but not inform browser (or other app). Browser is now still hiding tab-bar, address-bar, site is till showing video in whole-window, but window can be moved and re-sized.

This works for every other app that I have user. (Some apps don't have full-screen-mode, so this does not apply to them. But it works for all that do have it.)

Asked by ctrl_alt_del 1 month ago

Last reply by ctrl_alt_del 3 weeks ago

I can only type alphabets on Chrome os

I installed Linux version Firefox on Chromebook relying on this instruction: https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-… (read more)

I installed Linux version Firefox on Chromebook relying on this instruction: https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo

and I cannot type any letters other than English alphabet, even though I've set OS and input language to Korean. Problem is consistent to other typing language, except some languages that seems to have letters from alphabet combination.

While it seems that it's normal that some Chrome OS keyboard shortcuts are not compatible on Linux application, I'm not only unable to switch input language on Firefox but also not able to type any Korean letters after switching the input language outside Firefox.

Asked by bluemoon7744 4 days ago

Last reply by cor-el 3 days ago

Why is Firefox so slow? (Ubuntu 20.04)

I got a second hand HP Spectre x360 (2015) today which came with Ubuntu 20.04 preinstalled and it seemed fine at first but when I connected to the internet I found Firefo… (read more)

I got a second hand HP Spectre x360 (2015) today which came with Ubuntu 20.04 preinstalled and it seemed fine at first but when I connected to the internet I found Firefox to be incredibly slow to load any site I tried to access. Trying to watch a video on youtube took about two minutes to load. Facebook and Gmail both refuse to load properly at all. No matter what site I try, it seems to take at least 30 seconds to load, if it loads at all. This might be the slowest computer I've ever used, and I remember the 90s! I know the internet connection isn't the problem since my other devices work perfectly. I tried to download some other browsers (Chrome, Opera, Vivaldi) to see if Firefox was causing the issue but they all failed to download properly (error message "failed to install file: not supported").

I'm at a loss. I've tried searching for answers online which suggested fiddling with the proxy settings and going to about:config to toggle the "network.dns.disableIPv6" from "false" to "true". and nothing seems to have helped so far. Any ideas please? I like the computer but it's totally unusable for me at this point.

Asked by geosebastian89 3 days ago

Last reply by cor-el 3 days ago

  • Solved

Firefox 91 Linux - WebGL stopped working

WebGL has stopped working. I think this has happened with Firefox 91. For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation f… (read more)

WebGL has stopped working. I think this has happened with Firefox 91.

For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation failed: * tryNativeGL () * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

I'm running Firefox on Debian on ChromeOS.

On about:support, WebGL 1 Driver Renderer: Red Hat -- virgl WebGL 2 Driver Rendered: Red Hat -- virgl

There are no WebGL errors in about:support

I've tried the Troubleshoot Mode but that made no difference.

Asked by Rob 1 month ago

Answered by Rob 4 days ago

Saved login but cannot see it in Privacy & Security

I was trying to re-discover my facebook password. Currently I am automatically logged in on my Firefox browser, and can use my facebook normally. However when I go to Pri… (read more)

I was trying to re-discover my facebook password. Currently I am automatically logged in on my Firefox browser, and can use my facebook normally. However when I go to Privacy & Security > Saved Logins I cannot see it. I can see several other saved logins that all check out, but not my facebook one.

Running Firefox 88.0, on Ubuntu. Any help is much appreciated.

Asked by peterdstav 4 days ago

Last reply by FredMcD 4 days ago

Hello friends umm I reset my Firefox password and for whatever reason I went back to my old account, without resetting? I do not understand

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could n… (read more)

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could not, so I decided to reset it, of course it hit me because I lost All my bookmarks in folders and in order ... well, the fact is that three days ago I think I went back to my firefox and suddenly I went back to my previous account, that is, as if I had not reset it, it was all there, but Also my problem with the password is back, I can not change it, supposedly I had already done it, but it appears the previous one to which I changed a few days ago, to which I cannot change because I do not remember, and I returned to the same thing, no I want to reset again because maybe the same thing happens, what should I do then? Can you help me change my password without losing everything again? It hadn't happened to me before and I don't know what to do, it all seemed very strange to me.

Thanks for reading and helping me.


Gio

Asked by Giovanna Chädid D₣ 4 days ago

Linux: Small window flickering after restart

Hello there, so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two wind… (read more)

Hello there,

so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two windows with the tabs I had opened before (although I didn't check "Restore previous session" in my settings), but one of those windows will be small and flickering while the other is working normally. A solution I found to stop it from flickering is to press "F11" two times to maximize it and than get it back to normal fullscreen mode.

Firefox: Version 92.0 (64-bit) Ubuntu: 20.04.2 LTS (Focal Fossa)

Thank you in advance.

Asked by simeon2 4 days ago

  • Solved

Language compatibility issue on chrome os

I installed linux firefox by this instruction: https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_me… (read more)

I installed linux firefox by this instruction: https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo

and Korean website looks like the screenshot.

I tried setting Chromebook default language on Korean and English, and browser settings set on Korean and English for each. Nothing worked.

Asked by bluemoon7744 5 days ago

Answered by cor-el 5 days ago