All Products Community Forum

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when opening FF. In the last several versions of FF as well as of the OS, those tabs appear on boot but display random text within a random tab for a given window. Also, the highlighted icon in the tray does not match the window that has opened. If I click and re-click the tray icons, they eventually display as expected.

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often does not, currently on FF 138.0.3 but this problem has come up on several previous versions of Mint as well as FF. Now more frequent. No security or other software apps have been added or changed.

The last time I got the bookmarks to show I used the FF Save Bookmarks function to save them to a stick. That file shows on the stick as a .json file. Mozilla's choice, not mine. Manage Bookmarks in the hamburger menu generates a pop-up "Library" that will not access the .json file.

Running Linux-Mint on my laptop. Trying to run an epson ET-2400 ink jet Printer. Need Driver for printer. I have seen some information about software that needs to be added to "talk" to the printer but I cannot find it now. Please someone help.

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

firefox stalls on ubuntu and the OS says it is running but I cannot or don't know how to restart/reset it from the terminal. A reboot of the computer solves the issue but I have to re enter the bios password etc. Is there a simple solution?

Firefox screws up showing .pdfs. The first view is fine but scrolling seems to overprint the first view without erasing it, if that makes sense, sorta like a double exposure. I can't get a screen cap either, which might just mean it's not a firefox issue at all, but I can view and screen cap .pdfs from any other application. I'm running Debian 12 up to date. When I need to view a .pdf I use Chromium, but I do prefer Firefox.

Hi,

Someone sends me a calendar appointment for 11th of May at 16:30-18:30 and another at 18:30:20:30. I accept these appointments. In my calendar, they correctly display at these times.

When I close and re-open Thunderbird, the first appointment is now scheduled for 12th of May, but the second is fine. When I close and re-open Thunderbird again, the second appointment is now scheduled for 12th of May as well.

The times are completely different too.

I'm using Thunderbird 138 from the Arch Linux repositories but I've also tried the Flatpak package to no avail. I've tried setting my Timezone manually and using my System timezone to no avail.

GNOME Calendar, which is also synced to my Caldav server, displays the appointments at the correct day and time. The web interface for my mail server also displays correctly.

It's only Thunderbird that screws it up time and time again.

This has been going on for years and it is driving me insane. I can't use my calendar with Thunderbird because I keep thinking my appointments are at the wrong time!

Send help.

I have been using Firefox on Ubuntu for over 5 years over the past few months face book does not recognize me when I sign in. Face Book ask me to confirm it is me signing in as they think it is someone trying to hack my account. They send me a code to my email I put this into face book and they let me in to my account. They ask me to change my password this i tried they would not except it as they did not recognize my web site connection. They ask me to sign by another means IE mobile phone this I tried but Face Book did not except that either. I also got a notification from MY Heritage web site this is what they sent me.

We noticed that your My Heritage account was accessed just now from a new device or location: Firefox on Ubuntu | United Kingdom If it was you and you recently logged in from a new device or a new location, all is well and you can ignore this notification. Note that this notification may have been sent to you due to changes in your internet connection (e.g. a new IP address was assigned to you by your provider, or a recent use of a VPN service). Can anybody help please Thank you in advance Tony

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

After updating FF to v. 136.0 in Linux Mint 22.04, I noticed a problem with video playback in Facebook in some posts. A black screen appears with the message "Sorry, there were problems playing this video". The problem also occurs after disabling all plugins and deleting the user.js file from the profile. The problem does not occur after starting firefox in troubleshoot mode, but then hardware acceleration using the GPU does not work (Compositing: WebRender (Software)). I noticed that in version 136 there were some significant changes in the topic of video decoding. https://www.phoronix.com/forums/forum/software/desktop-linux/1524008-firefox-136-beta-finally-enables-hardware-video-decoding-for-amd-gpus-on-linux-by-default I have an NVIDIA GT1030 GPU with 2 MB VRAM.

Christopher

I'm done with Firefox. Suddenly this past few months more than once a week I'm getting the "Restart to continue using Firefox" because of updates. This is annoying and unnecessary for every update they push. It's a browser, that's all. The restarts can wait until I feel like closing or when I update Linux and restart the laptop.

Can't even open a new tab when this happens.

The updates cannot be THAT critical that work is halted.

Subject: Urgent Assistance Needed with Certificate Installation

Dear Team,

I hope this message finds you well. I am in urgent need of assistance regarding a Linux-based system where we have the Firefox browser installed. I need to establish a secure connection with one of my servers, which requires the installation of a certificate.

However, I am unable to locate the certificate export button in the certificate view or anywhere else in the browser. I have tried several methods without success.

Could you please help me with this issue as soon as possible? Your guidance would be greatly appreciated.

Thank you very much!

Best regards, Kishor

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Bookmark toolbar to "always show", but it does not show. I have gone into settings as well. What did version 138.0 do with my bookmark toolbar?

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer print, neither to pdf nor to network printer. These always worked before. Now, if even "print preview" is invoked, the dialog opens as a blank sub window with only the word "Print" in upper right, and at left center is "Preparing Preview with rotating time delay wheel, which never resolves. All other apps, including other browsers and mail handlers, will print without issue. I've tried the obvious checks with no success. Where could be the problem? Is there a helper app shared by Firefox and Thunderbird that could be the issue? The only potential remedy I have not yet tried is complete removal of both Firefox and Thunderbird, as that would cause re-configuration issues for both. It's necessary to press <ESC> to terminate the print window when it fails to respond. Screenshot attached...

I'd been trying to download 2 large files from Icann and kept getting premature completion with Firefox. It would be showing ##MB of 356MB downloaded for a few seconds and then out of the blues it just says completed. As you can see in the shared video, I've tried this several times.

I thought that maybe one of the Firefox addons was causing the issue so I tried Troubleshoot Mode but that resulted in the same behavior.

I then went into Firefox Profile Manager and created a new profile. But that too had the same behavior - 🤔!

So I then tried Chromium. It completed the download successfully and the file passed gunzip test.

So, why is Firefox, even with a new profile, failing to complete a download?

See this video: https://youtu.be/UCYQtxljqXs