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  • Archived

unable to open downloaded files or programs

I have read all the applicable "troubleshooting" articles, re-set Firefox to the defaults, deleted the cache, etc. Have not been able to open any downloaded file from any… (read more)

I have read all the applicable "troubleshooting" articles, re-set Firefox to the defaults, deleted the cache, etc. Have not been able to open any downloaded file from any source (including the newest Java and Firefox 17.0) and cannot find the downloaded file again except from the Firefox tools/download window. Even when I see the file in the download window, neither the icon nor the filename is active for double-clicking. Right-clicking shows the "open" and "open folder" options but they are greyed out.

Asked by amoi 7 years ago

Last reply by cor-el 7 years ago

  • Archived

Where do i find out new version information

How do I find out the updates or features of new version of Firefox? I went to mozilla web site http://www.mozilla.org/en-US/firefox/new/ and clicked on what's new and it… (read more)

How do I find out the updates or features of new version of Firefox? I went to mozilla web site http://www.mozilla.org/en-US/firefox/new/ and clicked on what's new and it took me to the download page?

Asked by Brown Fox 7 years ago

Last reply by Brown Fox 7 years ago

  • Archived

i already signed-in at Mozilla aas you requested me to do so,but then,i still cannot see the Meet Me Playlist,why?pls.do something for this ASAP.thank you.

i already sign-in at Mozilla firefox as you requested me to do so,so that i can see the Meet Me Playlist,but then,i still CANNOT see anything at my MEET ME PLAYLIST.what … (read more)

i already sign-in at Mozilla firefox as you requested me to do so,so that i can see the Meet Me Playlist,but then,i still CANNOT see anything at my MEET ME PLAYLIST.what happened.pls.do something for this problem ASAP,bec.i think that i reported this problem 2 or 3 days ago.hope you understand.thank you very much.

Asked by dragon2012 7 years ago

Last reply by dragon2012 7 years ago

  • Archived

How can one disable the addon compatibility checker in versions above 14.1?

I asked before and got no answer so I am trying again. This occurs with any version i have downloaded above ver. 14.1. Every time i start up Firefox before the browser wi… (read more)

I asked before and got no answer so I am trying again. This occurs with any version i have downloaded above ver. 14.1. Every time i start up Firefox before the browser window opens there is a popup box that says it is checking the compatibility of my addons. I am not a fan of tabbed browsing so i use multiple windows. Any time I open Firefox the compatibility checker runs. I can not figure out how to prevent this from running. I am able to keep it off my system as long as I do not upgrade above version 14.1. The result is I have had to set Updates to never check to avoidbeing bombarded multiple times a day by Mozilla with the message that updates/upgrades for Firefox are available.

I have tried everything I can think of to download a higher version and not to have this feature, including doing custom installs and unchecking the maint. service box. But no matter what I have tried the popup addon checker is still there. Since I do not allow any programs or sites to update automatically, except for security software, I am not willing to update beyond 14.1 until I can prevent the addon checker from running without permission.

Is there any way to disable this function in versions above 14.1?

Asked by TwoTankAmin 7 years ago

Last reply by cor-el 7 years ago

  • Solved
  • Archived

How do get a menu on my droid razr m

FF seems to work fine on my droid razr m however I cannot pull up a menu as shown in the help doc. The only menu I can get is a from the top right corner of the screen an… (read more)

FF seems to work fine on my droid razr m however I cannot pull up a menu as shown in the help doc. The only menu I can get is a from the top right corner of the screen and it is different from the one in the help doc. It has reload, forward, bookmark etc.

Asked by Jim-Florida 7 years ago

Answered by kbrosnan 7 years ago

  • Archived

Is there a Firefox for Windows 8? I'm looking for a Firefox app or version for WIndows 8.

I bought a new PC with WIndows 8 and although I love it, I'm finding that Firefox seems to only run in the desktop mode and I'm trying to find an app in the Windows shop … (read more)

I bought a new PC with WIndows 8 and although I love it, I'm finding that Firefox seems to only run in the desktop mode and I'm trying to find an app in the Windows shop or something that will run in Windows 8 like all the other programs, similar to IE. Is there one that I'm not seeing or is that in the works?

Asked by jeffperrygiles 7 years ago

Last reply by philipp 7 years ago

  • Solved
  • Archived

Where can we, Windows 64-bit users, find information about what to do or stop doing, since the builds for our system have been disabled?

I came across information that Firefox has turned off the development for Windows 64-bit. Since that's my system I'd like to know what does this imply. Should we uninsta… (read more)

I came across information that Firefox has turned off the development for Windows 64-bit. Since that's my system I'd like to know what does this imply. Should we uninstall Firefox? Is there anyway we could still be using it? I'm not a computer savvy at all, so I really don't know what to expect nor where to find information that's accurate about it. I really like Firefox and don't want to switch browsers, but I wouldn't like to get the nasty surprise that one day I can no longer open the browser and lose all my information without a warning. I save lots of important information, should I transfer this to another browser Asap?

Asked by intr0uble 7 years ago

Answered by philipp 7 years ago

  • Archived

I was told to delete temporary Internet/Cache files on a regular basis. How do I do this?

I have been having trouble with some orders I have made online. The webmaster from one online store told me I should be regularly deleting the temporary Internet/cache fi… (read more)

I have been having trouble with some orders I have made online. The webmaster from one online store told me I should be regularly deleting the temporary Internet/cache files. Is this accurate? I know when I do this with Safari, some banking websites want me to enter my passwords again because they say I am using a compute that has not visited this website before. As far as my problem with ordering items online and having problems with the store getting my order, I was told by the webmaster that any good computer practice includes regularly deleting the temporary Internet/cache files. How do I do this on Firefox? I am new to using Firefox. Thanks!

Asked by Kooler 7 years ago

Last reply by cor-el 7 years ago