All Products Support Forum

Hi, My google has MFA enabled and also i have enabled 0auth2 on server settings and SMTP on TB. still getting the authentication error. I have tried to disable to mcaffee antivirus, allowed mozille thunderbird on windows firewall.

And also, Im not able to see, thunderbird on third-party apps on google profile.

still no luck, please help me ASAP. i have configured my TB on imap. FYI

Around 1.5 years ago I complained here that TB was changing folder appearance and order in the Favorite Folders view. User Toad-Hall kindly provided a fix that involved deleting corrupted json and sqlite files...

...but I'm sorry to report the problem never really went away. TB 115 Favorite Folders view still displays some folders using document icons, and moves them up in the sort order when it does. Worse, the fix that Toad-Hall suggested in 2022 no longer works reliably.

What other steps can I take to ensure folders appear as folders, and in the correct order?

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What can I do?

The latest updates sucks. Trouble with log -in pages, even Mozilla's own page doesn't seem to like the new cookie settings... Had to get onto tis forum through chrome of all things...

Anyone aware of fixes or some way to revert to an older release?

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything works as it should even if I install all the same plugins. I have tried changing security..cross_origin in about:config and it makes no difference.

I have a lot of tab groups and sorting in my default profile, so I'd prefer not to have to set that up in a new profile. Importing to a new profile ends me up with the same issue as above.

This error is profile specific and I am wondering if anyone knows the specific profile files that I could regenerate, delete or replace to tackle this cross origin blocking.

Also I've disabled all my plugins, and enhanced tracking protection on the default profile and it still does not work..

Thanks.

Firefox has crashed repeatedly when I've switched tabs to my gmail in the past ~15 minutes. It happens in "troubleshooting mode" as well. I'm running firefox on a linux computer, and my ubuntu installation and firefox are both up to date.

Here's my crash id: bp-b079d597-fb83-4a69-ab65-896370231129

Hi. I'm using T-bird v 115.3.2, and since the upgrade to 115, I've been seeing weird behavior regarding opening messages vs their getting marked read.

I'm referring to actually opening the message in a new window (I do not use the preview window--it is turned off).

My usual reading behavior is to open a message, read it, then press <F> to go to the next message. In either case, most messages immediately get marked as read. However, some random messages do not get marked as read immediately--after a delay, the message gets marked as read. It seems to be related to messages from some specific senders, as opposed to random messages. For example, marketing messages from Southwest Airlines always seem to have this issue, as do the daily newsletters from "The Hustle."

What are the criteria for T-bird to think a message has been read? If it matters, I'm seeing this on mailboxes where I use IMAP access. I have not seen it occur in the mailbox where I use POP3 access, but almost all of those messages are plain text.

greetings, Thunderbird not acting right! When I try to delete something or just click on an item it takes a few seconds before any action. Something is broken, and it wasn't like that just recently. At first I thought it might be me, but it's not. I checked, and my system (Acer Aspire TC 1760) is running flawlessly.

Something is broken with Thunderbird. I sincerely hope this is fixed, as this problem is very frustrating, and I won't be able to put up with it much longer.

I am actually a paying member....yes,I've been using TB exclusively since the my early days with Linux (long ago). I would hate to switch to a different Email at this point. PLEASE HELP!!!

Maybe a coding change? Only the coders can answer that.

A long time and hopefully a continuing user,

joe

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

This issue is very consistent with google docs, but happens on other sites. In google docs, if i copy text, it will only copy a space and not what i highlighted. Also if I copy text from another page and verify it copied by pasting to search bar, nothing will paste in google docs.

Like I said, this isn't only a google docs issue, but that's where i see it the most. Also I have attempted to copy and paste in a private window where none of my extensions are running and this issue still persists

I appreciate any assistance y'all can give me.

Here's the details from about:support:

Application Basics

Name: Firefox Version: 120.0 Build ID: 20231116134553 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0 OS: Windows_NT 10.0 19045 Launcher Process: Enabled Multiprocess Windows: 2/2 Fission Windows: 2/2 Enabled by default Remote Processes: 27 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 47.9 GB Disk Space Available: 54.2 GB Pointing Devices: Mouse

Crash Reports for the Last 3 Days

Firefox Features

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 120.1.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.1 ID: webcompat-reporter@mozilla.org

Remote Features

bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100: active bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94: active bug-1766468-rollout-win32k-rollout-release-100-101: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107: active rollout-increasing-normandy-skew-out-changes-from-15-m-release-73-75-bug-1616898: active CSV Import (Release Rollout): (enable-csv-import) Encrypted Client Hello: (rollout) Extensions Migration in Import Wizard - 117+: (control) Product Insight Telemetry via Server Knobs - Rollout - Release: (control-rollout) Release - Experiment for Additional Metrics for Product Insights - Rollout: (control-rollout) Rollout of Share-of-Voice for Sponsored TopSites: (control) SERP Ad Telemetry Rollout: (control) Upgrade Spotlight Rollout: (treatment)

Remote Processes

Type: Isolated Web Content Count: 16

Type: Isolated Service Worker Count: 1

Type: GPU Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 3

Type: RDD Count: 1

Type: Sandboxed IPC Actor Count: 2

Type: Privileged About Count: 1

Type: Socket Count: 1

Add-ons

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.7 Enabled: true ID: amazondotcom@search.mozilla.org

Name: axe DevTools - Web Accessibility Testing Type: extension Version: 4.63.0 Enabled: true ID: @axe-firefox-devtools

Name: Bing Type: extension Version: 1.6 Enabled: true ID: bing@search.mozilla.org

Name: Bitwarden - Free Password Manager Type: extension Version: 2023.10.2 Enabled: true ID: {446900e4-71c2-419f-a6a7-df9c091e268b}

Name: ClearURLs Type: extension Version: 1.26.1 Enabled: true ID: {74145f27-f039-47ce-a470-a662b129930a}

Name: Dark Mode Type: extension Version: 0.4.5 Enabled: true ID: {174b2d58-b983-4501-ab4b-07e71203cb43}

Name: Disable Page Visibility API Type: extension Version: 1.1 Enabled: true ID: {DEBA3021-9876-4702-89BA-42D095339A0A}

Name: Don't Fuck With Paste Type: extension Version: 2.7 Enabled: true ID: DontFuckWithPaste@raim.ist

Name: DuckDuckGo Type: extension Version: 1.4 Enabled: true ID: ddg@search.mozilla.org

Name: Easy Youtube Video Downloader Express Type: extension Version: 18.5 Enabled: true ID: {b9acf540-acba-11e1-8ccb-001fd0e08bd4}

Name: eBay Type: extension Version: 1.4 Enabled: true ID: ebay@search.mozilla.org

Name: Extension source viewer Type: extension Version: 1.6.12 Enabled: true ID: crxviewer-firefox@robwu.nl

Name: Facebook Container Type: extension Version: 2.3.11 Enabled: true ID: @contain-facebook

Name: Gesturefy Type: extension Version: 3.2.10 Enabled: true ID: {506e023c-7f2b-40a3-8066-bc5deb40aebe}

Name: Google Type: extension Version: 1.4 Enabled: true ID: google@search.mozilla.org

Name: HTTPS Everywhere Type: extension Version: 2021.7.13 Enabled: true ID: https-everywhere@eff.org

Name: Old Reddit Redirect Type: extension Version: 1.8.1 Enabled: true ID: {9063c2e9-e07c-4c2c-9646-cfe7ca8d0498}

Name: OneTab Type: extension Version: 1.83 Enabled: true ID: extension@one-tab.com

Name: Pinterest Save Button Type: extension Version: 4.2.103 Enabled: true ID: jid1-YcMV6ngYmQRA2w@jetpack

Name: Pushbullet Type: extension Version: 366 Enabled: true ID: jid1-BYcQOfYfmBMd9A@jetpack

Name: Reddit Enhancement Suite Type: extension Version: 5.22.17 Enabled: true ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: Return YouTube Dislike Type: extension Version: 3.0.0.12 Enabled: true ID: {762f9885-5a13-4abd-9c77-433dcd38b8fd}

Name: SponsorBlock for YouTube - Skip Sponsorships Type: extension Version: 5.4.28 Enabled: true ID: sponsorBlocker@ajay.app

Name: Tabliss Type: extension Version: 2.6.0 Enabled: true ID: extension@tabliss.io

Name: uBlock Origin Type: extension Version: 1.54.0 Enabled: true ID: uBlock0@raymondhill.net

Name: Wikipedia (en) Type: extension Version: 1.3 Enabled: true ID: wikipedia@search.mozilla.org

Name: Dreamer – Bold Type: theme Version: 2.1 Enabled: true ID: dreamer-bold-colorway@mozilla.org

Name: Beach colour pastels Type: theme Version: 2.0 Enabled: false ID: {fa1df3ad-7a90-4ccf-947f-1b2a731e0c22}

Name: Dark Type: theme Version: 1.2 Enabled: false ID: firefox-compact-dark@mozilla.org

Name: Firefox Alpenglow Type: theme Version: 1.4 Enabled: false ID: firefox-alpenglow@mozilla.org

Name: Light Type: theme Version: 1.2 Enabled: false ID: firefox-compact-light@mozilla.org

Name: System theme — auto Type: theme Version: 1.3 Enabled: false ID: default-theme@mozilla.org

Security Software

Type:

Type:

Type:

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 1,1 Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon RX 5700 XT 50th Anniversary Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.12027.9001) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62) WebGL 1 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.19735 git hash: 6784271c1c62) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD Radeon RX 5700 XT 50th Anniversary Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.12027.9001) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.19735 git hash: 6784271c1c62) WebGL 2 Driver Extensions: GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex Direct2D: true Target Frame Rate: 60 WebGPU Default Adapter: { "navigator.gpu": null } WebGPU Fallback Adapter: { "navigator.gpu": null } DirectWrite: true (10.0.19041.3636) GPU #1 Active: Yes Description: AMD Radeon RX 5700 XT 50th Anniversary Vendor ID: 0x1002 Device ID: 0x731f Driver Version: 31.0.12027.9001 Driver Date: 3-30-2023 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 amdxn64 atidxx64 amdxn32 atidxx32 atiumdva atiumd6a Subsys ID: 0b361002 RAM: 8176 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 3840x1080@60Hz scales:1.000000|1.000000 DisplayCount: 1 HardwareStretching: both=1 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport: NV12=Scaling YUV2=None BGRA8=Software RGB10A2=None SwapChainTearingSupport: Supported GPUProcessPid: 12836 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: default: available, D3D11_COMPOSITING: default: available, DIRECT2D: default: available, D3D11_HW_ANGLE: default: available, GPU_PROCESS: default: available, WEBRENDER: default: available, WEBRENDER_COMPOSITOR: default: available, WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, WEBRENDER_OPTIMIZED_SHADERS: default: available, WEBRENDER_ANGLE: default: available, WEBRENDER_DCOMP_PRESENT: default: available, WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, WEBGPU: default: available, runtime: blocked, WebGPU cannot be enabled in release or beta, Blocklisted; failure code WEBGPU_DISABLE_RELEASE_OR_BETA WINDOW_OCCLUSION: default: available, VIDEO_HARDWARE_OVERLAY: default: blocked, Blocklisted by gfxInfo, VIDEO_SOFTWARE_OVERLAY: default: available, HW_DECODED_VIDEO_ZERO_COPY: default: blocked, Blocklisted by gfxInfo, VP8_HW_DECODE: default: available, VP9_HW_DECODE: default: available, REUSE_DECODER_DEVICE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED REMOTE_CANVAS: default: available,

Failure Log (#0) Error: Handling webrender error 7 (#1): GP+[GFX1-]: Sw video swapchain present is slow (#2) Error: Handling webrender error 7 (#3) Error: Handling webrender error 7

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Roundtrip latency (standard deviation): ... Codec Support Information: Codec Name: Software Decoding, Hardware Decoding H264: Supported, Supported VP9: Supported, Supported VP8: Supported, Supported AV1: Supported, Unsupported HEVC: Unsupported, Unsupported Theora: Supported, Unsupported AAC: Supported, Unsupported MP3: Supported, Unsupported Opus: Supported, Unsupported Vorbis: Supported, Unsupported FLAC: Supported, Unsupported Wave: Supported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Realtek Digital Output (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1000\5&282bd7b1&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Speakers (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1000\5&282bd7b1&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Headphones (heady lamarr Stereo): BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001009e_PID&4020\8&33dc2912&0&782B6437EA6F_C00000000, Enabled, All, default: F32LE, support: S16LE F32LE, 2, default: 44100, support: 44100 - 44100, 133 - 441 5 - C49HG9x (AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\7&dd90f69&0&0001, Enabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 144 - 480 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Microphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1000\5&282bd7b1&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Line In (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1000\5&282bd7b1&0&0001, Unplugged, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1000\5&282bd7b1&0&0001, Disabled, None, default: F32LE, support: S16LE F32LE, 2, default: 48000, support: 48000 - 48000, 0 - 0

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\teal\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\teal\AppData\Roaming\Mozilla\Firefox\Profiles\worxgbt8.default-release\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\teal\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Add an Image to PDF (with Alt Text): control

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.amount_written: 1351988 browser.cache.disk.capacity: 1048576 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.contentblocking.category: standard browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20231116134553 browser.startup.homepage: moz-extension://05771e45-32e7-404f-9ccd-3a84d56ff156/index.html browser.startup.homepage_override.buildID: 20231116134553 browser.startup.homepage_override.extensionControlled: true browser.startup.homepage_override.mstone: 120.0 browser.startup.homepage_override.privateAllowed: false browser.tabs.crashReporting.includeURL: true browser.urlbar.placeholderName: DuckDuckGo browser.urlbar.placeholderName.private: DuckDuckGo browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultBuckets: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.trending: false browser.urlbar.tabToSearch.onboard.interactionsLeft: 0 browser.urlbar.tipShownCount.searchTip_onboard: 4 browser.urlbar.tipShownCount.searchTip_redirect: 4 browser.urlbar.tipShownCount.tabToSearch: 32 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 0 doh-rollout.self-enabled: true doh-rollout.trr-selection.dry-run-result: https://mozilla.cloudflare-dns.com/dns-query doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.event.clipboardevents.enabled: false dom.forms.autocomplete.formautofill: true extensions.formautofill.addresses.usage.hasEntry: true extensions.formautofill.creditCards.enabled: false extensions.formautofill.creditCards.usage.cancelCcSave: 1 extensions.formautofill.creditCards.used: 2 extensions.formautofill.firstTimeUse: false extensions.lastAppVersion: 120.0 font.internaluseonly.changed: true gfx.blacklist.video-overlay.failureid: FEATURE_FAILURE_DL_BLOCKLIST_NO_ID gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 95.0.1 gfx.crash-guard.wmfvpxvideo.deviceID: 0x731f gfx.crash-guard.wmfvpxvideo.driverVersion: 27.20.12033.1007 idle.lastDailyNotification: 1701309124 layers.mlgpu.sanity-test-failed: true media.benchmark.vp9.fps: 278 media.benchmark.vp9.versioncheck: 5 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.hashValue: b667086ed49579592d435df2b486fe30ba1b62ddd169f19e700cd079239747dd3e20058c285fa9c10a533e34f22b5198ed9b1f92ae560a3067f3e3fe media.gmp-gmpopenh264.lastDownload: 1688570971 media.gmp-gmpopenh264.lastInstallStart: 1688570971 media.gmp-gmpopenh264.lastUpdate: 1688570971 media.gmp-gmpopenh264.version: 2.3.2 media.gmp-manager.buildID: 20231116134553 media.gmp-manager.lastCheck: 1701276147 media.gmp-manager.lastEmptyCheck: 1701276147 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.hashValue: 59521f8c61236641b3299ab460c58c8f5f26fa67e828de853c2cf372f9614d58b9f541aae325b1600ec4f3a47953caacb8122b0dfce7481acfec8104 media.gmp-widevinecdm.lastDownload: 1697297559 media.gmp-widevinecdm.lastInstallStart: 1697297558 media.gmp-widevinecdm.lastUpdate: 1697297559 media.gmp-widevinecdm.version: 4.10.2710.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.has-used: true network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.cleaned-up: true network.predictor.enabled: false network.prefetch-next: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1701136329 places.history.expiration.transient_current_max_pages: 144831 privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1701309126442 privacy.restrict3rdpartystorage.rollout.enabledByDefault: true privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.userContext.enabled: true privacy.userContext.extension: @contain-facebook privacy.userContext.newTabContainerOnLeftClick.enabled: true privacy.userContext.ui.enabled: true security.oskeystore.test.encrypted: vwap7YVEAQ7BLbw10aUA9PW+S/oQlJBrb6Cdnds15E0= security.oskeystore.test.label: 83982c5f-a33b-40f0-adf3-1b25d2964dd7 security.remote_settings.crlite_filters.checked: 1656680563 security.remote_settings.intermediates.checked: 1656680563 security.sandbox.content.tempDirSuffix: {920f6c61-545d-4bc5-be2d-1d7d011cd116} security.sandbox.content.win32k-experiment.startupEnrollmentStatus: 2 security.sandbox.plugin.tempDirSuffix: {f7f6b681-0ffd-434a-92ef-fdcb321d1176} services.sync.declinedEngines: services.sync.engine.addresses.available: true signon.autofillForms: false signon.importedFromSqlite: true signon.management.page.breach-alerts.enabled: false signon.rememberSignons: false signon.usage.hasEntry: false storage.vacuum.last.content-prefs.sqlite: 1701136318 storage.vacuum.last.index: 2 storage.vacuum.last.places.sqlite: 1700754493 ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: true

Places Database

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Entity: moz_origins Count: 6964 Size (KiB): 384 Size (%): 0.5 Efficiency (%): 73.5 Sequentiality (%): 10.5

Entity: sqlite_autoindex_moz_origins_1 Count: - Size (KiB): 448 Size (%): 0.6 Efficiency (%): 53.3 Sequentiality (%): 10.5

Entity: moz_places Count: 114790 Size (KiB): 39712 Size (%): 51.6 Efficiency (%): 78.1 Sequentiality (%): 10.5

Entity: moz_historyvisits Count: 195363 Size (KiB): 5952 Size (%): 7.7 Efficiency (%): 91.3 Sequentiality (%): 10.5

Entity: moz_inputhistory Count: 136 Size (KiB): 32 Size (%): 0 Efficiency (%): 10.7 Sequentiality (%): 10.5

Entity: sqlite_autoindex_moz_inputhistory_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 7.4 Sequentiality (%): 10.5

Entity: moz_bookmarks Count: 21 Size (KiB): 32 Size (%): 0 Efficiency (%): 4.1 Sequentiality (%): 10.5

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Entity: sqlite_autoindex_moz_keywords_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

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Entity: moz_annos Count: 118 Size (KiB): 32 Size (%): 0 Efficiency (%): 36.4 Sequentiality (%): 10.5

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Entity: sqlite_stat1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 3.7 Sequentiality (%): 10.5

Entity: moz_places_metadata Count: 9394 Size (KiB): 480 Size (%): 0.6 Efficiency (%): 71.7 Sequentiality (%): 10.5

Entity: moz_places_metadata_search_queries Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: sqlite_autoindex_moz_places_metadata_search_queries_1 Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: moz_previews_tombstones Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: moz_places_url_hashindex Count: - Size (KiB): 2112 Size (%): 2.7 Efficiency (%): 79.7 Sequentiality (%): 10.5

Entity: moz_places_hostindex Count: - Size (KiB): 3840 Size (%): 5 Efficiency (%): 73.4 Sequentiality (%): 10.5

Entity: moz_places_visitcount Count: - Size (KiB): 1344 Size (%): 1.7 Efficiency (%): 76.1 Sequentiality (%): 10.5

Entity: moz_places_frecencyindex Count: - Size (KiB): 1312 Size (%): 1.7 Efficiency (%): 85.7 Sequentiality (%): 10.5

Entity: moz_places_lastvisitdateindex Count: - Size (KiB): 2560 Size (%): 3.3 Efficiency (%): 74.5 Sequentiality (%): 10.5

Entity: moz_places_guid_uniqueindex Count: - Size (KiB): 2912 Size (%): 3.8 Efficiency (%): 80.9 Sequentiality (%): 10.5

Entity: moz_places_originidindex Count: - Size (KiB): 1696 Size (%): 2.2 Efficiency (%): 72.1 Sequentiality (%): 10.5

Entity: moz_historyvisits_placedateindex Count: - Size (KiB): 5024 Size (%): 6.5 Efficiency (%): 79.7 Sequentiality (%): 10.5

Entity: moz_historyvisits_fromindex Count: - Size (KiB): 2688 Size (%): 3.5 Efficiency (%): 79.1 Sequentiality (%): 10.5

Entity: moz_historyvisits_dateindex Count: - Size (KiB): 3936 Size (%): 5.1 Efficiency (%): 82.4 Sequentiality (%): 10.5

Entity: moz_bookmarks_itemindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.6 Sequentiality (%): 10.5

Entity: moz_bookmarks_parentindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0.6 Sequentiality (%): 10.5

Entity: moz_bookmarks_itemlastmodifiedindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.1 Sequentiality (%): 10.5

Entity: moz_bookmarks_dateaddedindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1 Sequentiality (%): 10.5

Entity: moz_bookmarks_guid_uniqueindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 1.2 Sequentiality (%): 10.5

Entity: moz_keywords_placepostdata_uniqueindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: moz_annos_placeattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 4.5 Sequentiality (%): 10.5

Entity: moz_items_annos_itemattributeindex Count: - Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: moz_places_metadata_placecreated_uniqueindex Count: - Size (KiB): 224 Size (%): 0.3 Efficiency (%): 73.5 Sequentiality (%): 10.5

Entity: moz_places_metadata_referrerindex Count: - Size (KiB): 128 Size (%): 0.2 Efficiency (%): 65.2 Sequentiality (%): 10.5

Entity: moz_places_altfrecencyindex Count: - Size (KiB): 1280 Size (%): 1.7 Efficiency (%): 78.8 Sequentiality (%): 10.5

Entity: moz_places_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Entity: moz_historyvisits_extra Count: 0 Size (KiB): 32 Size (%): 0 Efficiency (%): 0 Sequentiality (%): 10.5

Accessibility

Activated: false Prevent Accessibility: 0 Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.35 Version in use: 4.35

NSS Expected minimum version: 3.94 Version in use: 3.94

NSSSMIME Expected minimum version: 3.94 Version in use: 3.94

NSSSSL Expected minimum version: 3.94 Version in use: 3.94

NSSUTIL Expected minimum version: 3.94 Version in use: 3.94

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- user in Treatment Group GPU Process Sandbox Level: 1

Startup Cache

Disk Cache Path: C:\Users\teal\AppData\Local\Mozilla\Firefox\Profiles\worxgbt8.default-release\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: true

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: Mozilla Save to PDF print.more-settings.open: true print.printer_Mozilla_Save_to_PDF.print_bgcolor: false print.printer_Mozilla_Save_to_PDF.print_bgimages: false print.printer_Mozilla_Save_to_PDF.print_duplex: 0 print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0 print.printer_Mozilla_Save_to_PDF.print_edge_left: 0 print.printer_Mozilla_Save_to_PDF.print_edge_right: 0 print.printer_Mozilla_Save_to_PDF.print_edge_top: 0 print.printer_Mozilla_Save_to_PDF.print_footercenter: print.printer_Mozilla_Save_to_PDF.print_footerleft: print.printer_Mozilla_Save_to_PDF.print_footerright: print.printer_Mozilla_Save_to_PDF.print_headercenter: print.printer_Mozilla_Save_to_PDF.print_headerleft: print.printer_Mozilla_Save_to_PDF.print_headerright: print.printer_Mozilla_Save_to_PDF.print_in_color: true print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5 print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5 print.printer_Mozilla_Save_to_PDF.print_orientation: 0 print.printer_Mozilla_Save_to_PDF.print_page_delay: 50 print.printer_Mozilla_Save_to_PDF.print_paper_height: 11 print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0 print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5 print.printer_Mozilla_Save_to_PDF.print_resolution: 0 print.printer_Mozilla_Save_to_PDF.print_reversed: false print.printer_Mozilla_Save_to_PDF.print_scaling: 1 print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true print.printer_Mozilla_Save_to_PDF.print_to_file: true print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right_twips: 0 print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top_twips: 0 print.printer_OneNote_for_Windows_10.print_bgcolor: true print.printer_OneNote_for_Windows_10.print_bgimages: true print.printer_OneNote_for_Windows_10.print_duplex: 0 print.printer_OneNote_for_Windows_10.print_edge_bottom: 0 print.printer_OneNote_for_Windows_10.print_edge_left: 0 print.printer_OneNote_for_Windows_10.print_edge_right: 0 print.printer_OneNote_for_Windows_10.print_edge_top: 0 print.printer_OneNote_for_Windows_10.print_evenpages: true print.printer_OneNote_for_Windows_10.print_footercenter: print.printer_OneNote_for_Windows_10.print_footerleft: &PT print.printer_OneNote_for_Windows_10.print_footerright: &D print.printer_OneNote_for_Windows_10.print_headercenter: print.printer_OneNote_for_Windows_10.print_headerleft: &T print.printer_OneNote_for_Windows_10.print_headerright: &U print.printer_OneNote_for_Windows_10.print_in_color: true print.printer_OneNote_for_Windows_10.print_margin_bottom: 0.5 print.printer_OneNote_for_Windows_10.print_margin_left: 0.5 print.printer_OneNote_for_Windows_10.print_margin_right: 0.5 print.printer_OneNote_for_Windows_10.print_margin_top: 0.5 print.printer_OneNote_for_Windows_10.print_oddpages: true print.printer_OneNote_for_Windows_10.print_orientation: 0 print.printer_OneNote_for_Windows_10.print_page_delay: 50 print.printer_OneNote_for_Windows_10.print_paper_data: -1 print.printer_OneNote_for_Windows_10.print_paper_height: 11 print.printer_OneNote_for_Windows_10.print_paper_id: 1 print.printer_OneNote_for_Windows_10.print_paper_name: print.printer_OneNote_for_Windows_10.print_paper_size_unit: 0 print.printer_OneNote_for_Windows_10.print_paper_width: 8.5 print.printer_OneNote_for_Windows_10.print_resolution: 300 print.printer_OneNote_for_Windows_10.print_reversed: false print.printer_OneNote_for_Windows_10.print_scaling: 1 print.printer_OneNote_for_Windows_10.print_shrink_to_fit: true print.printer_OneNote_for_Windows_10.print_to_file: false print.printer_OneNote_for_Windows_10.print_unwriteable_margin_bottom: 0 print.printer_OneNote_for_Windows_10.print_unwriteable_margin_left: 0 print.printer_OneNote_for_Windows_10.print_unwriteable_margin_right: 0 print.printer_OneNote_for_Windows_10.print_unwriteable_margin_top: 0

I am using Thunderbird v 115.5.1 on a Windows 10 system. I am using an "@hotmail.com" email address. I seem to be able to receive emails just fine, but face an issue sending out emails. When I press "send", it gets stuck on "sending message" for quite a while, then I see the error message:

=

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again.

=

My SMTP settings: Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2

Appreciate any help! :)

When I use a html signature with graphics, the recipients who can not receive Html, do ot receive the grafics, obviously, but also not any other attachment like a PDF file. The same is sent but not received! in other words, our customer complain that we forgot the attachment, but we did not. If I resend without the signature, they receive the PDF file. If I reply with an attachment and have a previous signature with grafics in the feed, the attachement also disapears. The only solution is no grphics in the signature, but that is not a solution, just a quick fix. Thank you very much for your replies.

Today both our email accounts stopped working. One is a gmail account and one is from plusnet. Both accounts worked yesterday. I have made no changes or altered anything on the machine or Thunderbird. I have found that a TB 115 patch was applied at 09:17(UK time) 28 Nov. This correlates to when the problem started. No new emails downloaded. - checked directly with email providers and mails present

Then I received various messages: 1. Cannot authenticate. Shut down TB, rebooted router. then 2. Time out (received from both email servers.) and occasionally exceeded conection limits.

No problems accessing emails via outlook. What is the problem please.

P. New

We have a problem with labels in Thunderbird Mail. In our company, we use several computers and have assigned 9 labels in different colors to mark emails according to where they should go. However, on some computers, some labels do not work. On 6 computers, all labels work fine, but on the remaining 3, there is a problem with some of them not working. In this case, marking an email on one computer does not show up on another and vice versa. Please help us solve this problem, as it is very bothersome.

Another question is whether it is possible to add more than 9 labels, for example, using letters instead of numbers?

Best regards Hubert Mielicki

Thunderbird automatically update to version 115.5.1 and all mails in my inbox are gone. Everything else is there. The inbox file in my profile is down to 13 KB. Any suggestions to recover my inbox?

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate or wait for ThunderBird.

After waiting quite some time, it is apparent that perhaps it is in vain. I have tried a few different versions: The initially installed: 115.5.0 The latest: 121.0b1 and previous: 115.4.3

All seem to exhibit similar behavior with my previously working profile.

The program loads, the preview screen draws, an open tab appears to try to load, and a few seconds after launch, things hang up.

Anyone else noticing issues?