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lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 1 year ago

Answered by cor-el 1 year ago

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When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, … (read more)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 1 year ago

Answered by cor-el 1 year ago

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how can I change the default address bar search from google.com to google.co.uk

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom,… (read more)

When I search directly from the address bar, the search always defaults to google.com/....whatever I am searching for. But even though my region is set to United Kingdom, my search results are definitely not the same as if I were to navigate to www.google.co.uk and then search for the same string. Is there any way for the default google search to use google.co.uk rather than google.com Thanks?

Asked by UN 1 year ago

Answered by Terry 1 year ago

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Can only log into my Clickbank account in a Privacy Window

Hello, I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, … (read more)

Hello,

I have a Dell Windows 10 computer. I have three browsers on my compute: Mozilla Firefox, Microsoft Edge, and Google Chrome. I have an account with Clickbank.com, but I am only able to log into Clickbank using a Firefox Privacy Windows. I am not able to log into Clickbank using Firefox, Edge, or Chrome, only in the Privacy Window. I do have Malwarebytes browser guard on my computer, but I have it turned off when trying to log into Clickbank.

Does anyone know why this is happening?

Thank you.

Asked by jpowel 1 year ago

Answered by jonzn4SUSE 1 year ago

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't use Firefox to make an appointment at the site included in the text below. Had to use Chrome! (ugh!)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot … (read more)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Asked by DcnDon 1 year ago

Answered by DcnDon 1 year ago

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How do I write a script to restore all my preferences after an update?

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything. I've been doing this since Firefox 6. I… (read more)

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything.

I've been doing this since Firefox 6. I've learned to store all my about:config tweaks in a file so I can quickly copy, paste and reset them on each update. I've included the various program settings I want, too, so I don't have to think and try to remember what each one means and what I want. I use userChrome.css to set some of my display settings, but I'm not very familiar with it.

Is there some script, program, add-on, or other method to convert this time intensive restoration of my settings every month or so for all the new updates. I'd love to find some form of a "registry.reg" type file that would work on Firefox and/or Thunderbird.

If there's something out there, I'm positive a LOT of others would want it, too.

Asked by Doc 1 year ago

Answered by Doc 1 year ago

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How to easily disable annoying PKCS#11 pop-up when Yubikey is plugged in

Hi, I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it get… (read more)

Hi,

I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it gets relentlessly annoying if I happen to be on a site which potentially utilizes certificate auth, which I do not use this yubikey for.

I do however use it for 2fa, which does work perfectly fine.

How do I permanently stop whatever Firefox process keeps bothering me about this PKCS#11 password for functionality that I never use?

Asked by Dave 1 year ago

Answered by Dave 1 year ago

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Update of Firefox without Administrator privileges

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileg… (read more)

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

Asked by arieltzvicarp 1 year ago

Answered by arieltzvicarp 1 year ago

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password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (read more)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Asked by MartensBen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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PASTE Option

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ? If You Copy Something, Then Right Click I… (read more)

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Asked by j3rowell 1 year ago

Answered by sugarmarc 1 year ago

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Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (read more)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 1 year ago

Answered by AliceWyman 1 year ago

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SSL ERROR ACCESS DENIED ALERT

I cannot access my Bank Account, the authenticity of the received data could not be verified. I have contacted the Bank, and they are supposed to come back to me. Compu… (read more)

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Asked by white.janice51 1 year ago

Answered by white.janice51 1 year ago

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Print Preview freezing/crashing tab with column layout

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avo… (read more)

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Asked by jb44 1 year ago

Answered by EGV 1 year ago

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Compact mode: bookmark spacing/padding in Firefox 112.0 on Windows 10 - (since version 89?)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I nav… (read more)

Firefox 112.0 running on Windows 10 64-bit laptop with a small (pixel geometry) display screen has unnecessarily large padding (white space) around each bookmark as I navigate bookmarks on the bookmark bar.

I believe this was a change instituted around version 89 (in a nutshell, I could see more - twice as many? - bookmarks listed within a bookmark folder with version 88/before. The vertical whitespace between bookmarks within a folder is excessive and makes it much more necessary to scroll within a (long) list of bookmarks in a folder when looking for one.

There was a procedure posted in the discussion below on how to set and enable "compact density".

Bookmark Padding in New Firefox Versions 2 https://support.mozilla.org/en-US/questions/1369996

The procedure below was attempted - browser.compactmode.show enabled, browser restarted, however, I cannot fin "Customize Toolbar" and "compact".

"go to - about:config search - "browser.compactmode.show" - change to TRUE , then close that window go to - Customize Toolbar at the bottom of that page, there a box called Density. Click that, you'll see "compact (not supported)" Apparently, it IS supported because I chose that. (it looked like it ignored my choice) After I closed Customize Toolbar, the bookmarks were compact spaced again. Exactly how I need them."

Is this fixable/solvable?

Asked by wb0gaz 1 year ago

Answered by cor-el 1 year ago

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Firefox using FIDO2 Security Keys

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communi… (read more)

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Asked by dave353 1 year ago

Answered by cor-el 1 year ago

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I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 1 year ago

Answered by cor-el 1 year ago

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After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (read more)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Asked by Piterk 1 year ago

Answered by Piterk 1 year ago