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After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (read more)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Asked by Piterk 1 month ago

Answered by Piterk 1 day ago

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Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (read more)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 1 week ago

Answered by cor-el 1 week ago

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Extremely high Cpu usage after firefox update

Hello, I hope someone can help me. Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before … (read more)

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Asked by Dark_mustard 3 weeks ago

Answered by cor-el 1 week ago

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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (read more)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (read more)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 1 month ago

Answered by cor-el 1 month ago

  • Solved

Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (read more)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 3 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore. Before update to Firefox 113 (version 112 or older), the w… (read more)

After update to Firefox 113, the width size of search-engine-textbox on Overflow Menu is no full size anymore.

Before update to Firefox 113 (version 112 or older), the width size is still normal: full size; like search-engine-textbox on Toolbar.

  • 5 screenshot:

[1]: Firefox 113, about version, link image: 1-About-version

[2]: Firefox 113, the width size of search-engine-textbox on Toolbar is full size, link image: 2-Search engine textbox - on toolbar - full width

[3]: Firefox 113, customize mode, the width size of search-engine-textbox on Overflow Menu is now full size, link image: 3-Search engine textbox - on overflow menu - customize mode - full width

[4]: Firefox 113, after customize, the width size of search-engine-textbox on Overflow Menu is no full size anymore. The width is so narrow, link image: 4-Search engine textbox - on overflow menu - after customize - narrow width

[5]: Firefox before 113, screenshot of another post (2022-may-04), the width size of search-engine-textbox on Overflow Menu is now still normal: full size.

link image: image on reddit

link post: post on reddit


Please review and restore the width setting, same as version 112 and earlier.

Thanks and best regards!

P.S.: I posted this on " Mozilla Connect > Discussions" at this link: The width size of search-engine-textbox on Overflow Menu is no full size anymore, Firefox 113

Asked by zuumvuoogkagwkqpqa 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

How to prevent sites knowing when I select text?

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.) However, when I try to select the email address, Outlook seems to know I've sele… (read more)

I've been trying to copy an email address someone emailed me. (I use Microsoft Outlook.)

However, when I try to select the email address, Outlook seems to know I've selected it and performs some action, taking me to a different page. VERY ANNOYING!

Sites shouldn't be able to know when you're selecting text - that has nothing to do with them! How do I disable this?

Asked by MartyJames 1 month ago

Answered by cor-el 1 month ago

  • Solved

Some wordpress plugin doesn't work anymore with Firefox

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An erro… (read more)

Hello, since 2 weeks I have some plugin who are not displaying in my wordpress dashboard and they are working normally on Chrome. This morning I got this message: An error occurred while connecting to WordPress REST API. It seems blocked by one of your plugins or your theme. Thanks for your help

Asked by love-shutterbug 1 month ago

Answered by love-shutterbug 3 weeks ago

  • Solved

When I click on 'more' dots to save an article to Pocket 'save to pocket' is not a choice + Pinterest

I have a premium Pocket account. I have pocket set to display suggested articles on the Firefox 'home page'. Out of the blue several weeks ago I clicked on 'more' to sav… (read more)

I have a premium Pocket account. I have pocket set to display suggested articles on the Firefox 'home page'. Out of the blue several weeks ago I clicked on 'more' to save an article to pocket and the pocket choices did not include 'save to pocket.' The choices given are: bookmark, open in a new window, open in a new private window, dismiss. Also when I move the cursor to 'more' a pinterest 'save' appears beside 'more'. I used to have the pinterest 'save' extension but I deleted it.

How do I get rid of the pinterest save and how can I get the correct 'more' choices, i.e. save to pocket back?

I've done everything I know to do and nothing has worked. At present I am right clicking on the articles I would have saved to pocket (each article to a new tab) and then I use the One Tab extension to save them in a group. I have attached a screenshot.

Thank you in advance for any help you can give me.

Asked by becky.pottsbaker 1 month ago

Answered by Bobby 1 month ago

  • Solved

Can't use Firefox to make an appointment at the site included in the text below. Had to use Chrome! (ugh!)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot … (read more)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Asked by DcnDon 4 weeks ago

Answered by DcnDon 4 weeks ago

  • Solved

Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Print Preview freezing/crashing tab with column layout

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avo… (read more)

Hi, I'm developing a webapp that's designed for print. It uses a "pinterest style" layout to have a column grid of objects with variable heights, and the print styles avoid breaking these items over the page barrier. (In fact, there are two grids on the page, one after the other). The website looks and works fine on screen, and both screen and print work great on Chromium browsers. But on Firefox, using ctrl+P or developer tools' print view causes the page to hang and the tab to ultimately crash.

I know it has something to do with handling the grid layout CSS as the print preview worked fine until I made the change from a traditional row-grid to a column-grid.

The site creates a variable amount of content based on user options at the top of the page. If the content generated is quite small (avoiding a page break?), the print preview works fine. In the link below, I've included some GET variables to guarantee a long amount of content to reliably reproduce the issue.

The site in question.

Asked by jb44 1 month ago

Answered by EGV 1 month ago

  • Solved

How to get rid of "1.0" in center of video?

When watching videos on streaming services (e.g. Netflix) a "1.0" is placed in the center of the screen. How do I get rid of it? (I don't want it ANYWHERE on my screen.… (read more)

When watching videos on streaming services (e.g. Netflix) a "1.0" is placed in the center of the screen. How do I get rid of it? (I don't want it ANYWHERE on my screen.) Thank you for your help.

Asked by CindyDarcy 1 month ago

Answered by CindyDarcy 1 month ago