All Products Support Forum

Hi,

I actually really enjoy Pocket on my main windows machine in Firefox, read lots of the suggested articles all the time. However, when searching about it for Android all my queries seem to bring up the fact that it should be baked in from the get go.

My issue is that when I go to the "Customise Hompage" section there IS NO option for pocket. No mention, no checkbox etc. I have all the other options. I thought perhaps it was something else that I needed to download it from the app store separately however that didn't do anything either. I'm on 113.20 according the "About Firefox" section of the browser. Android version 13. I just did a reinstall of the app and nothing new appeared either.

Can anyone suggest any options.

For over a year when i go to download something it defaults to the downloads folder instead of asking me where I wasnt to download. I'm about fed up with FF. it's been a great 10 years but this issue along with 80% of my sites not loading or working will lead to me jumping ship. Please help!

My main email account is with my internet provider and the storage available is unlimited. I have three other accounts with external hosts whose storage capacity is limited. Each email account is for a specific purpose. I am using IMAP setting for all email accounts. What I hoped I could do is set up folders in Local folders for each of the limited storage capacity accounts to direct the emails I want to save using the Message Filters. Not only did it not work, it wiped out the message filters that had been working well for me for ages. My message filter page is completely blank.

Being somewhat non-literal, I only recently learned that Local Folders really did mean folders on my hard drive. So wondering what else I don't know, what happens to the emails I archive. Are the emails still on the mail server? Or are archives on my hard drive? If the archives are on my hard drive and not on the remote mail server drive, are the emails there permanently - i.e., they're there until I delete them, or until something goes wrong with my hard drive? (Why would anyone think that might happen?)

If the archives are no longer at the mail server, but are on my hard drive - that would seem to solve my problem. I thought of the idea of moving emails to the Local Folders because I thought that archiving did not take the emails off the mail server.

If someone can make sense of all this so I don't stress myself out over what can go where, I will greatly appreciate it. :-}

Hello, I am a current user that is pretty familiar with Thunderbird and how it had worked with previous versions. I had just installed 102.11.2 to a new computer and have been able to customize mostly - but still am not able to remove threads like previous versions.

There is a view/unview, thread option - but it does not remove the actual threading into multiple messages.

Any suggestions?

thanks!

I am on Linux Mint 21.1 Cinnamon and I have been using Birdtray as Thunderbird system tray notification. But from 102 version Birdtray can't read incoming unread email, can't show notifications and can't shows unread counts. So, can I set a System tray Icon and show total unread email counts in the system tray icon for Thunderbird email ? Plz advise me if anyone has a solution. Thanks in advance.

Hi,

I want to know how to stop URL autocomplete from taking me to a bookmarked we set that happens to have a similar spelling.

For instance, when I type “cat” a list populated with all urls starting with the word “catalog”. I do not want to search for a known url or I would select it from the drop down list. I want to search the word “cat”. I have to enter a blank space to search a single term but this is super annoying when your trying to quickly find content.

How can I adjust this so when I type a word, it will only search that word when I hit enter rather than jump to a saved url.

Thanks Dave

I'm amazed, just AMAZED I can't find the answer to this with a simple google search, or searching the questions here, and I re-worded my search several times. All the answers I could find, even chatGPT (I know it's not alway sup to date) told me to use this option even though I specifically told it it wasn't there, is anyone aware that sometimes the option isn't there? What gives? Not blaming anyone specifically, but this a really simple question, I'm I the first person it's ever happened to?

I'm trying to fix a sound problem where videos will not play, and this is a suggested step. The sound on youtube videos plays with Google Chrome, so it's not my sound drivers, just with firefox it doesn't play. One of the steps as well was the clear my info, I cleared everything except history, I wished there was a way to back those up, I'll look it up.

Starting firefox in safe mode doesn't fix the problem either.

Currently opening the Address Book always creates a new tab in an existing window. At times, it would be much nicer to have it open as a separate window, visible at the same time as the mailboxes. Is there any way to achieve this?

I have archived emails up to 2022 and set the retention policy to delete messages more than 900 days old. The Quota value never varies from 95% full (14.2GB/15.0GB) How do I get Thunderbird to delete old emails?

I have just read that TB's policy is to delete messages in the trash after a certain amount of time.

I'm not sure what policy they follow for this, as the Activity Manager says "Deleted 1 message fom Trash", but does not let you know what msge was deleted. When I look at my trash, I can see I have things from YEARS ago, so I'm wondering what they follow to have things deleted.

However, in the end, I don't really like that TB deletes things even in my trash. I get this is to save space, but I personally do not care about space, and I use my emails like a database where I have saved myself from looking back into my trash and remembering something I failed to do for instance. Or even something I accidentally deleted and found it again.

Anyway, The fact that there is a setting in Account Settings -> Synchronization & Storage -> Do not delete any messages and TB still deletes the trash it its own discretion sucks.

I love TB and want to use it forever. Is there a place I can voice this to them and ask they provide an options to not deleted anything on any folders. Or maybe prompt to delete something first, show us what that email is.

I get I can create another folder, but I'm much happier just hitting the delete button, but know that this email will linger somewhere in another folder...

Thanks for reading

My email inbox was always sorted by star and then date, with all my starred emails first at the top followed by newest emails second at the top. I have just switched to Thunderbird Beta v114 with the unified inbox folder for all my email accounts and cannot get the inbox to sort this way. I can have the newest emails at the top without the starred emails, but as soon as I put the starred emails at the top all the other emails are sorted in reverse, that is, oldest at the top. I can get the exact opposite of the arrangement I want by putting the starred emails at the foot and then the newest emails, so the oldest emails are at the top. I cannot find any way to reproduce the sort order I always used before moving to v.114.

Win7 x64P , FF110.0 (64-bit) I am trying to change the image for a 'new tab' shortcut so I can recognize it visually , the only option I see is to select a URL for the image. (local image would be handy)

I uploaded image to drive.google & shared, inserted the link & save. But is shows just blank.
It shared it properly & tested when logout.

but its a share link & not really an image link.

https://drive.google.com/file/d/1oSFN1-mUW1_bt229I_1zgAEtcw31LLvF/view?usp=sharing

I have read https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page?redirectslug=customize-shortcuts-your-new-tab-page&redirectlocale=en-US#w_add-a-shortcut

When I go to FILTER messages <CNTL+SHIFT+K> and it finds the message I am seeking, I'd like to be able to STOP the process and go straight to the desired message. But TB will not let me stop the filter process early. Can this be done some way I am unaware of, or , if not, be considered for an update. thank you.

I am on a unstable internet connection and while trying to download a large file it gets often interrupted. By default Firefox deletes the .part file and I am forced to again download from zero. Is there a config that I could change so Firefox keeps .part files so I could continue resuming the interrupted download?

Why again? After I reboot my pc and re-install firefox, I re-install back the Google Translate (GT) extension, it's not working like las time anymore.

It used to be I just press translate the entire website will auto translate..now after i reboot my pc and re-download latest Firefox, ur GT extension turned into shit. I add-on this extension 'To Google Translate by Juan Escobar' ...i use on the Chrome, no problem, I can translate the entire website. but I added back the same extension 'To Google Translate by Juan Escobar' in your Firefox it's different! WHY IS THAT? Pls view attachment. It used to be the same with firefox...what happened after the re-download to the latest version Firefox after rebooting my pc?

OS VERSION: WINDOWS 10, 64-bit CURRENT FIREFOX VERSION : 70.0.1 (64-bit)

Thanks,

Ally

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on any other page, including this one. Here is an example sdhflakshfldfjl - included in the files below. Thanks in advance.

Dear Support, I have TB 102.11 on my PC runs under Ubuntu 22.04. I have already installed ImportExportTools NG add-on but it is not creating any export file or folder. The drop-down menu is available, it seems something starts to work but no result finally. Please advise something. Thanks. BR, L.

I did not change outlook before May 24 and now I cannot access my randyrolfe@randyrolfe.com email. I cannot access it on the web either. Please help. I need someone to walk me through this adjustment. The GoDaddy people were not able to help and I can't get Microsoft or Outlook to verify the email either!!

One of the main reasons I use Firefox is the ability to enter the address bar and press "Tab" to go to the next option instead of pressing the down arrow like in some other browsers. The problem I'm encountering is when I want to get to something further down the list, it's all of the sudden tabbing to this little 3 dot menu that has "Remove from history" and "Learn More".

I use this feature a lot to visit past pages for researching, so I'm wondering is this 3 dot menu new? Is there a way to disable it? I've attached a screenshot to hopefully more clearly describe what I'm talking about.