• Solved

Recover Firefox Notes

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my comput… (read more)

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my computer. I still have the Old Firefox Data folder generated by the refresh, if that's any help.

Thank you kindly for your time.

Asked by Andrea 22 hours ago

Answered by jscher2000 - Support Volunteer 20 hours ago

  • Solved

Aer LIngus website

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I… (read more)

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

Asked by epzcaw 3 hours ago

Answered by jonzn4SUSE 2 hours ago

  • Solved

Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (read more)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 1 week ago

Answered by Wayne Mery 3 days ago

  • Locked

Why i can't copy the Location address for website?

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the addre… (read more)

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the address. I have tried many times but it does not allow me to copy the address.

Asked by jasontst 7 hours ago

Last reply by Paul 6 hours ago

  • Solved

Text overlapping on table content

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single tex… (read more)

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single text is overlapping. I've tried some suggestion on another topic to pick No Style on Page Style menu (View -> Page Style -> No Style) but it got more messed up and tried changing font size but still got no improvement. Helpp me pls~

Asked by Gwick 1 week ago

Answered by cor-el 5 days ago

  • Solved

Update issue

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't sh… (read more)

Just installed 102.3.0 (64-bit). Now my unified inbox shows no emails. If I go to the individual inboxes everything (about 30 emails) is still there. New emails don't show in the unified inbox only in individual ones.

The image attached shows 1) The screen of the unified inbox before and after the test email 2) The screen of the last few emails in the inbox KEITH before the test email 3) The screen of the last few emails in the inbox KEITH after the test email

How do I fix it so that the unified inbox shows all the emails in the inboxes

Asked by keithinoz1 1 day ago

Answered by keithinoz1 13 hours ago

  • Solved

How can I put the new tab button in the same position that chrome would have?

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way … (read more)

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way left. I've tried both spots and it just feels unatural to me. Obvioulsy I'll get used to it after a while its just I'd like it to be back to where I'm used to it being.

Asked by xledgendsx 21 hours ago

Answered by TyDraniu 21 hours ago

  • Locked

GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 17 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago

  • Solved

DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (read more)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Asked by Eddie 22 hours ago

Answered by Eddie 18 hours ago

  • Solved

incoming email address now missing in TBird v102.3.0

I recently upgraded from Tbird version 90+ to 102.3.0. Everything looks fine, except version 90+ showed four email accounts, and with version 102.3.0 the first one does … (read more)

I recently upgraded from Tbird version 90+ to 102.3.0. Everything looks fine, except version 90+ showed four email accounts, and with version 102.3.0 the first one does not now show up in the left hand navigation pane. The first email account is still in the user account dialog, but no longer shows up in the left hand pane. What the heck is going on?

Asked by jem23109 1 day ago

Answered by jem23109 21 hours ago

  • Solved
  • Archived

I paid $28 to Firefox

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I s… (read more)

I paid Firefox $28 for unmarked videos. Now the mark, the stamp in the corner of the video, is back. I would like my money back or the non-stamped videos back. Who do I see about that?

Asked by miketimpiz 2 years ago

Answered by FredMcD 2 years ago

  • Solved

How to change Sub-Folder.Thunderbird after Import from Eudora mBOX

hi, I am new to Thunderbird (v102.3.0/64-bit) and just tried to import some "Folder" trial from Eudora to Thunderbird before full scale import here is some findings after… (read more)

hi, I am new to Thunderbird (v102.3.0/64-bit) and just tried to import some "Folder" trial from Eudora to Thunderbird before full scale import

here is some findings after several trial : 1/ Many Many Import/ Export Tools, most of them failed to import. No messages were shown in TB

2/ ImportExportTools NG_v12.0.1 (AddONs) - total no. of messages was imported OK, but few of emails was shown in "BLANK" without content. - it was not successfully

3/ 4n6 MBOX Converter 4.6 - I finally found this one, it was perfect to import all messages successfully, but the Last Sub-Folder Name was added in xxxx.Thunderbird.

For Example : under same folder tree Parent Folder Name OK Second Sub-Folder Name OK Third Sub-Folder Name OK "Last" Sub-Folder Name NG => become xxxx.Thunderbird

Bro, how could I change this settings instead of rename over hundreds folder name ?? or any setting before Import and keep my original folder name ??

Photo 1 = Folder Name condition after Import Photo 2 = Settings shown in 4n6 MBOX Converter 4.6 before Export

Asked by PY 2 days ago

Answered by david 1 day ago

  • Solved

Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (read more)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Asked by Eric166 4 months ago

Answered by cor-el 4 months ago

  • Solved

How to create a Windows 10 desktop shortcut which starts a new instance of Firefox with a specific URL

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time … (read more)

Preamble: for most of the day I have Firefox open with several tabs. For a specific project I want Firefox open with one tab showing a specific webpage. At the same time I don't want to delete the existing tabs in the existing instance of Firefox - I want to keep them running in the background. Question: how do I create a desktop shortcut which opens a new single instance of Firefox with a single tab showing a specific URL ?

Asked by pacman101 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Repeated prompts for login to deleted calendar server

Hello, My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved pas… (read more)

Hello,

My email host (Epik) recently removed their calendar server, hosting9.epik.com, and switched it over to a new URL. I removed all my network calendars and saved passwords for hosting9.epik.com, and added the new calendars with the new URL. However, every few minutes I get a pop-up (four, actually, one for each calendar account) asking me to provide my credentials for hosting9.epik.com. Of course my credentials no longer work and these modal dialogs block progress until they are all closed via the "X". This process repeats every few minutes and makes Thunderbird virtually impossible to use.

Can you please help me remove any/all references to hosting9.epik.com in my Thunderbird settings? I have removed the saved passwords and calendar accounts, and none of my email accounts' servers (IMAP and SMTP) refer to hosting9.epik.com. If there is somewhere else to look, please let me know. Is there some settings file I can edit on disk to remove these references, that are not available via the GUI settings? If not, I fear this may be a bug causing Thunderbird Calendar to connect to deleted servers.

Thank you!

Asked by nethtrick 1 day ago

Answered by nethtrick 1 day ago