• Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 1 month ago

Answered by cor-el 1 month ago

  • Solved

Thunderbird Not Responding Windows 10

I'm using Thunderbird 78.10.1 (64bit) on Windows 10 Pro. The app keeps jamming with a message in the menu bar: Not Responding Also, when I open Thunderbird, Windows Prog… (read more)

I'm using Thunderbird 78.10.1 (64bit) on Windows 10 Pro. The app keeps jamming with a message in the menu bar: Not Responding Also, when I open Thunderbird, Windows Program Compatibility Assistant (PCA) gives me continuous alerts that "an app can't run on this device". Have you had this problem before? I was going to try to switch to 32bit Thunderbird to see whether or not the problem goes away. Can I just delete this version of tbird and install the other version without losing my profile and email messages?

Asked by aldago 2 days ago

Answered by Matt 2 days ago

  • Solved

Symbols inserted into e-mail text when recipients reply

When I type the text of an e-mail, at the end of a sentence, I type a period and two spaces. When the recipient gets the e-mail, instead of the period and the two spaces… (read more)

When I type the text of an e-mail, at the end of a sentence, I type a period and two spaces. When the recipient gets the e-mail, instead of the period and the two spaces, he sees different symbols, such as an upside down question mark, or 1/2. If the recipient types a reply above my original text, the symbols also appear in the text of my original e-mail. What is causing this, and how can I correct it? Thank you.

Asked by conniey 4 hours ago

Answered by sfhowes 2 hours ago

  • Solved

Is it possible to retrieve the text of an article in MozillaZine which I linked to in September 2020

In September 2020 (05/09/20) I raised a question about renaming profiles in Thunderbird. I received a very helpful answer from sfhowes which included a link to a mozillaz… (read more)

In September 2020 (05/09/20) I raised a question about renaming profiles in Thunderbird. I received a very helpful answer from sfhowes which included a link to a mozillazine article, which was both comprehensive and helpful. The link was: http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared#Lost_profile

I understand that MozillaZine forum had to close [damn shame, that :¬( ], but I'm not sure if existing articles are still accessible in any way or, if so, how? Can anyone help, please?

(To be clear, I don't have an immediate problem/question - but I hoped this article would help me avoid any as I migrate T'bird to another machine.)

Asked by woodfox 9 hours ago

Answered by sfhowes 9 hours ago

  • Solved

I have not been able to login to Thunderbird since April.

I have not been able to login to Thunderbird since 4/22/2021. Whenever I open Thunderbird, I get an error message about my password (please see attached photo). When I in… (read more)

I have not been able to login to Thunderbird since 4/22/2021. Whenever I open Thunderbird, I get an error message about my password (please see attached photo). When I insert my password (the same one I've had since 2017), it does not accept it and shows me the same error message again. I can, however, successfully login to my AT&T email account on a web browser, using that same password.

I've already tried deleting my password and resetting it (which did not work). I've also already tried changing my authentication method to Oauth2, but then I received an error message that "the IMAP server does not support the selected method".

Thank you for your time!

Asked by LisaFrank 13 hours ago

Answered by sfhowes 10 hours ago

  • Solved

Thunderbird has no layout option in preferences

I would like to move the "message" pane to be under the "message list" pane, with the "folder" pane to the left and spanning the entire height. Right now they're all besi… (read more)

I would like to move the "message" pane to be under the "message list" pane, with the "folder" pane to the left and spanning the entire height.

Right now they're all besides eachother. https://support.mozilla.org/en-US/kb/how-change-thunderbird-layout <- this faulty article says to go to "layout" in "preferences", but no such section exists.

Asked by M 11 hours ago

Answered by sfhowes 10 hours ago

  • Solved

Emails screened straight to Trash don't count as deleted when retrieving from POP server

I screen a lot of junk mail through rules I've manually entered to a Deletable folder. It occurred to me that some especially egregious ones, I can filter them direct t… (read more)

I screen a lot of junk mail through rules I've manually entered to a Deletable folder. It occurred to me that some especially egregious ones, I can filter them direct to trash. So far so good.

Now, I have TBird configured to leave messages on the POP server for 2 weeks I think it is, or until I delete an email. That way, if I look at email on my phone or other device I get all non-trash mail for the last two weeks, and all mail (including junk) since the last time I fetched mail to my laptop, which is the long term archival location.

Problem is, if I make a rule to filter something straight to trash, TBird doesn't identify that email as deleted when next fetching messages, so the server doesn't delete them, and they're still there clogging up my phone.

Any way around this?

Asked by SteveMyres 6 days ago

Answered by Matt 2 days ago

  • Solved

IMAP Gmail- Empty trash on Thunderbird but not Gmail server?

I've been using Thundbird forever, but as a POP3 client. A recent file corruption and subsequent loss of a large catalog of emails I've been saving for well over a decad… (read more)

I've been using Thundbird forever, but as a POP3 client. A recent file corruption and subsequent loss of a large catalog of emails I've been saving for well over a decade has lead me to transition to IMAP.

I like to empty my trash in thunderbird frequently (I had it set to empty on close before, and even then I'd empty if I had a large amount of emails sitting in the trash) as it makes it easier to find something I may have recently trashed but haven't emptied yet. I like having the trash in Gmail stay for the normal 30 days though as somewhat of a backup, in case I have to reference anything I've trashed and emptied from Thunderbird.

Is it possible, in IMAP mode, to empty the trash on thunderbird without also emptying the trash in Gmail? In other words, I want to delete them from my computer, but not the server, and let the server auto-delete them after 30 days as normal.

Asked by kolarskeet 5 months ago

Answered by DeElmo 6 days ago

  • Solved

Trying to open Firefox today I get the message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. 'm stuck!

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. Firefox is not open and I need it! … (read more)

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Firefox is not open and I need it!

Asked by cmhall 3 days ago

Answered by FredMcD 2 days ago

  • Solved

getting error: connecting with server whatsapp failed

Everytime when I start Thunderbird I got the message: connecting with server whatsapp failed Can't find anything about this on Google or Thunderbird help. Anyone a soluti… (read more)

Everytime when I start Thunderbird I got the message:

connecting with server whatsapp failed

Can't find anything about this on Google or Thunderbird help. Anyone a solution?

Peter

Asked by Peter 19 hours ago

Answered by Matt 16 hours ago

  • Solved

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (read more)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Asked by sludge7051-x 2 months ago

Answered by jscher2000 2 months ago

  • Solved

The message was not sent successfully.

Hello, I have a problem with Thinderbird (app on computer). I attach a photo of problem in the attachment and and gives the translation of the message. Translation: Erro… (read more)

Hello, I have a problem with Thinderbird (app on computer). I attach a photo of problem in the attachment and and gives the translation of the message.

Translation: Error sending the message.

Failed to send the message. The participant's certificate of communication has been revoked. The configuration related to "s32.creative-it.pl" needs to be corrected.

Asked by karol.kudlik 1 day ago

Answered by Matt 17 hours ago

  • Solved

Firefox update to version 88.0.1 blocking images in yahoo mail

I can use other browsers without images being blocked in yahoo mail but when I try and send an attachment as an image in the body of email instead of showing image it jus… (read more)

I can use other browsers without images being blocked in yahoo mail but when I try and send an attachment as an image in the body of email instead of showing image it just shows text "inline image".

When I use other browsers and send an attachment as a image in the body of the email it shows the image without any problems.

When I receive an email with scanned images instead of seeing the image it shows text "scanned image".

The problem started in version 88.0 and continues in 88.0.1

Asked by agent305 3 days ago

Answered by cor-el 3 days ago

  • Solved

Troubles importing emails in Thunderbird

Hi, I have a backup (the entire ".thunderbird" folder essentially, with "xyz.default', "installs.ini" and "profiles.ini) of my Thunderbird emails from my previous organis… (read more)

Hi, I have a backup (the entire ".thunderbird" folder essentially, with "xyz.default', "installs.ini" and "profiles.ini) of my Thunderbird emails from my previous organisation and I wish to import these emails on the Thunderbird client at my new organisation. My mails are in Mail/Local Folders for locally saved mail, and in ImapMail/imap4.xyz.com and ImapMail/outlook.office365.com for mail that was on the previous organisation's server and I basically wish to have all the emails in Mail/Local Folders folder on my new Thunderbird installation so that I can access them offline. To do this, I copied the whole xyz.default folder to .thunderbird on my new system, and edited .thunderbird/profiles.ini to point to it, something like this:

[Profile1] Name=myemails IsRelative=1 Path=xyz.default Default=1

And then in the same file in the [General] section changed the option StartWithLastProfile=1 to 0 so that whenever you open Thunderbird you'll be asked to choose profiles.

With these steps I do see the mail folders (including imap emails) in my Thunderbird client for a brief amount of time but later only the emails in local folders are visible. Also, imap accounts keep asking me for my password since they are trying to access the server (which I do not have an access to anymore). Is there anyway I can stop it from doing this so that I can see the emails on the imap account, with the final goal being able to copy the emails from imap account (s) to the Local folders on thunderbird so that I can see those emails offline too?

Needless to say, if the above steps are wrong, I would appreciate knowing the right way to do this also.

Thanks in advance, Rach

Asked by rachanab 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved
  • Locked

Thunderbird has stopped saving drafts

Thunderbird has stopped saving drafts either on its own after (n) minutes of inactivity but also whan I press CtrlS In afct I cannot even move a message by dragging it in… (read more)

Thunderbird has stopped saving drafts either on its own after (n) minutes of inactivity but also whan I press CtrlS In afct I cannot even move a message by dragging it into it

I pruned the drafts mailbox (deleted some old messages) in case that's it. No luck. I just see "copying message to drafts folder", the progress bar looks full (100%) but the highlight still moves from L to R (image) I repaired the drafts mailbox - no luck Stuck now, ideas please. Win 10 64. up to date TB

Asked by shoi 3 months ago

Answered by Matt 3 months ago

  • Solved

Hotmai-adresses are not accepted

I can not send a mail from my-namn@telia.com to a hotmail-adress. Yesterday it was OK but not to day! I can not answere a mail from a hotmail-adress either. I have restar… (read more)

I can not send a mail from my-namn@telia.com to a hotmail-adress. Yesterday it was OK but not to day! I can not answere a mail from a hotmail-adress either. I have restarted my computer. What to do more? Any sugestions? Grateful for help/Lasse G-son

Asked by gowe 1 day ago

Answered by Matt 1 day ago