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Hi there, I'm trying to upload a new version of my browser extension (version 1.4.5), but the submission is being blocked due to a version number conflict. The issue is that I accidentally submitted a different extension under this listing with version 1.7.7. I reverted it immediately, but now I'm unable to upload the correct version (1.4.5) because it's considered a downgrade.

I really don't want to change my extension’s versioning just to get around this, since 1.4.5 is the actual next version in my release cycle. At the same time, I don’t want to stop updating the extension on the Mozilla Add-ons store. Is there a way to resolve this?

Since a recent TB update every email in my Inbox list is shown in a seperate box which is a waste of space and makes the list very difficult to scan/read and manage. I can't find anything that might change this to revert back to a simple list. If I change the view to 'compact' (it is currently set to 'classic view') then all lists, including the folders' list, become impossibly scrunched up together. Please help. I am so so so sick of managing the unnecessary fall-outs from TB upgrades. This is the final piece of a puzzle (ie a royally messed up program) that has taken me many hours to resolve. TB REALLY tests one's loyalty. Thanks, Annie

I would like to copy a large folder of messages, 211mb, from under Local Folders to a folder under another account. If I try to copy or move the folder from Local Folders only a portion of the messages are copied - 35mb worth. I have tried all sorts of ways to copy the messages including copying small numbers of messages to the new folder. I can copy 1 extra message but not larger quantities. I an running Thunderbird on Win11 and the accounts are all pop. I tried Importexport NG but that will only import a mbox under local folders. Not what I want.

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves to the junk folder. I have not changed settings and ocasionally some junk messages do go to the folder but then it stops and reverts to junk being identified but remaining in my inbox. Is there something I can try to get it working like it used to?

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

How can I remove the distracting dashed border that sits in the margin of the Compose / Write window? See the attached graphic.

Is there a setting to remove it? Perhaps I can tweak the CSS to make the color match the background so it disappears?

I am only able to send an email by opening Thunderbird and selecting write.

If I try to attach a file by starting with the file > send to > mail recipient or try to trigger Thunderbird with an email address in a browser or start with a distribution list in the address book, all fail.

All produce the following diagnostic: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) localhost failed. The server may be unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) settings are correct and try again."

I have tried MANY times to make Firefox remain persistent as my browser. It appears I should log into an Administrative account to do so. Microsoft Edge appears to be the problem by remaining the default. I was told by the Tech Sprt for my Asus laptop to "delete" Edge. I entered the Administrative account using DOS. So many changes have taken place since I last used this account that I'm uncomfortable trying to take this approach. I was led to an administrative directory using "search" end while there was able to get a directory listing using DOS. But can't proceed. I really need the Windows pictorial version to proceed or technical support (preferred). Whoever helps must be fully capable.

Asus TS said I must delete MS Edge. The person seemed capable, but if I delete Edge, which I haven't found a way to do so safely, that may create problems but makes sense to do so because of the interference of MS Edge. My memory on how to proceed is that this process was MUCH less complex. I've read a number accounts by others with the same problem. My reasons for using Firefox, as an private engineer are to help prevent the stealing of intellectual property from wherever. Otherwise I'll have to abandon everything.

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

Trying to block www.share365.net but it's not working

{

 "policies": {
     "WebsiteFilter": {
         "Block": [
           "*:share365.net",
           "*:www.share365.net",
           "*://share365.net/*"
         ]
     }
 }

}

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

• I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
• "Open previous windows and tabs" is enabled in options.
• "Firefox will: Remember history" is set in the History options.
• Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0