all mails to an outlook address are being bounced

For the last 3 days, all emails I send to an outlook address are bounced. Multi address mails are received by the others but if the recipient is an outlook address those … (read more)

For the last 3 days, all emails I send to an outlook address are bounced. Multi address mails are received by the others but if the recipient is an outlook address those all are undelivered. My ISP says this is a Thunderbird issue. When I sent the emails from my ISP's email webpage the outlook mails are delivered.

Asked by Doug Eaton 1 month ago

Last reply by Matt 1 month ago

Is the goal to get us to leave Thundirbird?

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to… (read more)

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Asked by Rubberfish 4 months ago

Last reply by david 4 months ago

All but unreadably small text in received emails

I'm using Thunderbird 115.9.0 (64bit) on Linux Mint. Yesterday, I performed a complete reformat and upgrade to the latest version of Mint and I've been struggling to rea… (read more)

I'm using Thunderbird 115.9.0 (64bit) on Linux Mint.

Yesterday, I performed a complete reformat and upgrade to the latest version of Mint and I've been struggling to read emails in Thunderbird ever since. The text in the emails I receive is absolutely tiny - I'd say it was almost impressively small if it weren't so infuriating.

I've included a screenshot example of what I'm talking about. Note the size of the subject line at the top to see the disparity.

I've scoured the support pages and carefully followed the instructions given, but the aside from increasing the font of the program itself, there is no change in the text size of the messages themselves.

Any help you can provide will be greatly appreciated.

Asked by dtetzy1 4 weeks ago

Last reply by david 3 weeks ago

Sending Email

I currently use Mitchell 1 Teamworks Invoice Software to send emails to customers for vehicle repairs. Mithchell 1 uses Thunderbird. Unfortunetly I am unable to send em… (read more)

I currently use Mitchell 1 Teamworks Invoice Software to send emails to customers for vehicle repairs. Mithchell 1 uses Thunderbird. Unfortunetly I am unable to send emails and was hoping for a solution. Thunderbird is currently set up as my default email.

Asked by John Saad 1 month ago

Last reply by Matt 1 month ago

Add links to start page

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and la… (read more)

How do I add a link to the start page that shows when you open a new tab? I've read support docs and I don't have a "pin icon" on my toolbar... I'm on MacOS (M1) and latest (Feb '24) FireFox...... how can it be so non-intuitive? I can't find an option anywhere...

Asked by chris.douglass 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Email in box stopped updating emails

My Thunderbird in box stopped updating In box Jan4 10:46 NZDT. Have tried deleting and reinstalling. TB , no better. Need it working ASAP. All my house hold bills come to… (read more)

My Thunderbird in box stopped updating In box Jan4 10:46 NZDT. Have tried deleting and reinstalling. TB , no better. Need it working ASAP. All my house hold bills come to this klw@walt.nz on Thuderbird. regards KLW

Asked by klw10 3 months ago

Last reply by david 3 months ago

How to disable long text scrolling in emailed Adobe PDF form (when that feature is locked in Adobe)

I have created a form in Adobe Acrobat Pro with several form-fillable fields. All multi-line fields were created with the "long text scrolling" feature in Acrobat turned… (read more)

I have created a form in Adobe Acrobat Pro with several form-fillable fields. All multi-line fields were created with the "long text scrolling" feature in Acrobat turned off, and all fields are locked.

However, when I email the form using Thunderbird and open it in Thunderbird (versus save and open in Adobe), all of the multi-line fields now allow text scrolling. As an example, I want only 5 lines of text to be entered in a particular box on the form, and Acrobat Pro and Reader perform correctly and limit the number of lines to 5. But when I email the form and open it in Thunderbird, I can enter unlimited lines of text.

As this form will be primarily emailed to recipients, I want to be sure the line limitation survives emailing. Is there a setting in Thunderbird I'm missing when sending, or opening the form?

Thanks

Asked by indigotv 1 month ago

Last reply by Matt 1 month ago

Accidentally marked email as junk in Thunderbird...

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see … (read more)

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

Asked by Brian 2 months ago

Last reply by Matt 1 month ago

Firefox keeps signing me out google accounts/websites

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wonder… (read more)

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Asked by brownrice 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Folders in my email ???

Hi All. I have had to buy a new pc as my old one died. I have updated the new new pc and am currently downloading all my emails but wondered if the all the separate fold… (read more)

Hi All. I have had to buy a new pc as my old one died. I have updated the new new pc and am currently downloading all my emails but wondered if the all the separate folders i had on my old pc ( in the firebird email app ) will be copied as well or have i lost them? Also if they are not downloadable i still have the hard drives so would they be on there somewhere ? Thanks for any help

Asked by danhayj 2 months ago

Last reply by Toad-Hall 2 months ago

Responses to One Person's emails often sent To: me and From: that person.

This is apparently an unusual thing, I've searched for months and found no mention. Most contacts in my address books receive, forward, reply to emails in Thunderbird a… (read more)

This is apparently an unusual thing, I've searched for months and found no mention. Most contacts in my address books receive, forward, reply to emails in Thunderbird as you'd expect. There is one frequent contact, and possibly only one contact, person in my address books with whom this strange thing happens. And it happens not all the time, but frequently. A message will arrive with the header showing from 'Bob' and to 'Me'. As you'd expect. When I hit 'reply', the blank response message is created from 'Bob' to 'Me'. Opposite of what it should. Naturally, I assume Thunderbird is doing what it always does and I don't notice that, going straight to the reply. Until my reply hits my inbox seconds later, as being from 'Bob' to 'Me' and is not saved in the Sent folder. Usually I just forward that received mail to 'Bob', who at first got confused that I'm forwarding my own response. It seems to happen in batches, but then another message from 'Bob' to 'Me' will reply normally from 'Me' to 'Bob'. Always the same accounts. Both accounts are gmail, if that matters.

Asked by marcberridge 4 months ago

Last reply by david 4 months ago

How to update default dictionaries.

I have spent hundreds of hours over the years trying to figure out how to hell to suggest words to the default firefox dictionaries. I don't mean weird words, words used … (read more)

I have spent hundreds of hours over the years trying to figure out how to hell to suggest words to the default firefox dictionaries. I don't mean weird words, words used constantly in scientific settings. It is infuriating. I am willing to take on this task if no one else is. How do I join the effort?!? I have 20 years experience at a fortune 500 company. Google is worthless these days.

Asked by Rando Jenkins 3 months ago

Last reply by cor-el 3 months ago

edit the "recent" list Thunderbird

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no … (read more)

Clearing the "Recent" list when attempting to move emails used to be simple. Go to your profile while Thunderbird is NOT running and delete the panacea.dat file. It's no longer there. The only threads in the support forum suggest the same thing, but the threads are EIGHT years old. Where is the list of entries for the "Recents" folder located and how do I reset it. I have more than 20 entries, most of which I've used only ONCE. How to I clear this mess?

Asked by BitWrangler 3 months ago

Last reply by sfhowes 3 months ago

Two Inboxes

Hello Support I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked O… (read more)

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

Asked by wbob1 4 months ago

Last reply by david 4 months ago