How do I update an old email address you have on file

You have an email address of [email address],which I changed over at least 12 years ago,? The primary should be: [email address] and the secondary should be : [email ad… (read more)

You have an email address of [email address],which I changed over at least 12 years ago,? The primary should be: [email address] and the secondary should be : [email address] Can you please help me change these?

 I was on today on my PC laptop and trying to sync passwords onto my Samsung Galaxy Tablet A9
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How to turn off some kind of privacy screen?

On iphone, I noticed when i swipe out of the window to look at another open app (i dont close firefox when doing this) firefox puts up some kind of privacy screen that pr… (read more)

On iphone, I noticed when i swipe out of the window to look at another open app (i dont close firefox when doing this) firefox puts up some kind of privacy screen that prevents me from seeing what i was browsing. is annoying because sometimes i need to compare what i’m looking up with another open app like in my photos or something. It’s also visually annoying when i just pull down the control bar to mess with a setting and it privates the screen. Can i turn this off? This happens in normal tabs, I don’t typically use private tabs nor am i in one when this happens.

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decrease size of toolbar icons

I used to have many more icons on my toolbar. Since having to upgrade to Windows 11, the individual toolbar icons are huge! I can only get 6 on my toolbar, whereas on Wi… (read more)

I used to have many more icons on my toolbar. Since having to upgrade to Windows 11, the individual toolbar icons are huge! I can only get 6 on my toolbar, whereas on Windows 10 I have at least 11. Having to scroll down the bookmark list is time consuming and frustrating.

Suggestions?

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No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (read more)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

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favicon glitch with gmail

Firefox drop down history shows about 85% favicon substitution for gmail entries. It is not the gmail favicon, it is a food blog I do not login to and only very occasion… (read more)

Firefox drop down history shows about 85% favicon substitution for gmail entries. It is not the gmail favicon, it is a food blog I do not login to and only very occasionally read. It is a very random substitution.

Clearing cache, cookies and restarting did not eliminate the issue. All apps and browsers are fully up to date.

I only use Firefox so do not know if it happens on others. Also, it does not happen all the time, only about 85% of the time, sometimes within one session, as visible in the attached screenshot. The bottom 9 are gmail's and you can see it has chosen to substitute the gmail favicon for an unrelated food blog favicon, but the there are several gmail entries that display the correct google favicon.

It isn't a problem but it does make me feel less secure as it is a weird glitch. If there is crossover there, where else may there be identification failures? Is there any way to correct this? Thank you.

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Thunderbird email client stopped working

Today at around 10am my thunderbird email client has just completely stopped working. I don't see any problems reported have tried swapping from WiFi to Data and no diffe… (read more)

Today at around 10am my thunderbird email client has just completely stopped working.

I don't see any problems reported have tried swapping from WiFi to Data and no difference.

I have multiple accounts connected to the client and all of them are not working.

Is anyone else experiencing similar or had it happen?

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No email to one of two Hotmail accounts since 28 April 26

I have 2 hotmail accounts - one gets mail as normal the other stopped on 28 April. Checked and settings are same for both except actual email address name. Till 28 April… (read more)

I have 2 hotmail accounts - one gets mail as normal the other stopped on 28 April. Checked and settings are same for both except actual email address name. Till 28 April both worked normally. Haven't tried either starting another account for the problem name or deleting existing as don't want to lose anything. Haven't updated to latest version for same reason. How to fix please?? Cheers and thanks

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Under installed apps I have two entries for Thunderbird: 1) 140.8.0, 2/25/2026, 244 GB (sic) and 2) 140.12.1, 7/2/2026, 250 GB. Is it safe to temove 1), and how is it possible to be that large an app?

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurat… (read more)

Please let me know if it is safe to remove the older version of Thunderbird in the Installed Apps list. I also question whether the size of the app in the list is accurate; 250 GB seems quite enormous in a 500 GB hard drive. Thanks, Hans

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