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can't open a jpg attachment

i have windows 11. am on a pc with i-7. my TB version is 102.7.0 i get this error message: jpg could not be opened, because the associated helper application does not … (read more)

i have windows 11. am on a pc with i-7. my TB version is 102.7.0

i get this error message: jpg could not be opened, because the associated helper application does not exist. Change the association in your preferences. i went to windows default manager, and 'photos' is the default for both jpg and jpeg files.

one TB source recommended going to Tools -> Options -> Attachments / Download Actions -> View and Edit Actions; but my TB doesn't have an 'options' choice under 'tools', and doesn't have an 'attachment' or 'download action' or 'view and edit' choice under any of the headings. my heading choices are 'file', 'edit', view', 'go', 'message', events and tasks', 'tools' and 'help'.

i found a 'config editor' under tools -> account settings -> thunderbird settings (when scroll to the very bottom of the thunderbird settings) -> config editor . there are many many , and i scroll down, but no jpg or jpeg is listed (even when i typed 'jpeg' or 'jpg' in the 'search preference name' box.

what next? please be patient and thorough and walk me through each and every step/click, because i am not very computer savvy.

Asked by sathalberg 2 years ago

Answered by sathalberg 2 years ago

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CSS & userChrome help

Hi all, Is there a way to highlight messages by receiver email addresses. I have three email addresses that arrive into Thunderbird, where they sorted into folders by se… (read more)

Hi all,

Is there a way to highlight messages by receiver email addresses. I have three email addresses that arrive into Thunderbird, where they sorted into folders by sender.

I would like to colour code the message header as they arrive by the To: email address.

Many Thanks

Asked by GrennyDar 2 years ago

Answered by sfhowes 2 years ago

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userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (read more)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Asked by MaxwellQ 3 years ago

Answered by Wesley Branton 3 years ago

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TB 102.7.0: seems like multiple accounts on same SMTP server just broke

Thunderbird 102.7.0, 64-bit, Windows 10. I just fell over this today but it may have been around for a while. I have lots of email accounts. It was great when TB starti… (read more)

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

Asked by jonathan89 2 years ago

Answered by sfhowes 2 years ago

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Viewing sent emails

Sent messages (in sent folder) with bcc recipients do not show me bcc recipients

Asked by SteveComstock 2 years ago

Answered by Matt 2 years ago

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Still remained a question, how to import contatcs into Tbird

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation… (read more)

Happy New Year all volunteers, In W10, after crash all my applications, and their setup/data got wiped out. Tbird worked before like charm. Then it was a new installation 2 years ago. I moved mail data from Vista Mail on a Toshiba PC to my then new GP PC, with W10. Now, I have to re-install all the apps, and try to import/collect data. Luckily, my Vista PC is still working, so I can recover things from there. So, in Vista Mail i exported contacts, tried .csv, and .vcf. Csv seemed to work, however the import in Address Book was not functional. The names and e-mail addresses were mixed up. Then, I tried .vcf: with a single contact it works fine, but not with a list of .vcf files. Then, I found the advice to create one .vcf file for all contacts via copy *.vcx merged.vcf. The file got created, and looks fine. The windows contact too can open it, one-by-one. Windows10 Mail can handle it also. But, when I try to import this in TB I got as far as START import. Then, the message "Import failed unexpectedly, more information may be available in the Error Console". I do not see error console, and more hints. I must tell, extracting contacts from GMAIL works too. But, unfortunately I do not have set up gmail so that it saved all contacts upon referencing, so I just have a subset of contacts there... Do you guys have a working solution, or is this a new chart again ? By the way, the TB version is the newest one, a guess it is 102. Cheers, Zoltan

Asked by zszemeti 2 years ago

Answered by zszemeti 1 year ago

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Can't unhide desktop taskbar when firefox is maximised

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full … (read more)

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full screen, the button between close and minimise, looking like a square), and hover my cursor towards the bottom, my taskbar doesn't unhide. However when I unminimise( clicking the middle button on the top right again), the taskbar unhides correctly. Also to note, my secondary monitor works completely fine ie, when firefox is maximised I can unhide taskbar on hovering near the bottom.

Asked by daveythedumb 1 year ago

Answered by daveythedumb 1 year ago

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Transparent Characters Paragraph Format

It seems the default font color for the "Paragraph" format is now transparent. When I hit enter to create a bullet list or manually set the format to Paragraph, the text … (read more)

It seems the default font color for the "Paragraph" format is now transparent. When I hit enter to create a bullet list or manually set the format to Paragraph, the text color is rgba(0, 0, 0, 0)

Has anyone else experienced this? Can I change the default paragraph colors?

This issue has been reproduced on multiple installs/machines, including Windows 10 Thunderbird 102.6.1 (64-bit) Ubuntu 20.04.5 LTS

Asked by edutchie 2 years ago

Answered by edutchie 1 year ago

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F6 starts search instead of default address bar behaviour?

All of a sudden when I press F6, it starts a Google search (see image) instead of just focusing the address bar. This is rather annoying because I use F6 all the time to … (read more)

All of a sudden when I press F6, it starts a Google search (see image) instead of just focusing the address bar. This is rather annoying because I use F6 all the time to go to a different page (e.g. type "mail" and then follow the autocomplete to mail.google.com) and that doesn't work if it wants search google for mail instead.

How do I revert this to its normal behaviour?

Asked by jessaius 1 year ago

Answered by jessaius 1 year ago

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CardDAV not syncing to server locally created contacts

Syncing contacts to a CardDAV account (cPanel) works everything fine in both ways, except that it doesn't sync contacts created local in Thunderbird to the CardDAV server… (read more)

Syncing contacts to a CardDAV account (cPanel) works everything fine in both ways, except that it doesn't sync contacts created local in Thunderbird to the CardDAV server. No error message, nothing. It just doesn't upload/sync created contacts to the server. All the rest works fine.

Any help?

Asked by mig81 2 years ago

Answered by mig81 1 year ago

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sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

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Net Hosting identified at initial Thunderbird mailserver startup

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account. Would anyone have the link to this service product? … (read more)

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account.

Would anyone have the link to this service product?

Asked by Mike K 2 years ago

Answered by Matt 2 years ago

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Can't Accept Calendar Invitations

I've been using Thunderbird for work for a few years and a few months ago my calendar integration with my Google Calendar stopped working. I've tried everything I can th… (read more)

I've been using Thunderbird for work for a few years and a few months ago my calendar integration with my Google Calendar stopped working. I've tried everything I can think of including re-installing calendars, but without success. My Thunderbird at home can still accept invites, but not on my work computer despite verifying that the calendar address and such is the same.

Initially, when I'd click 'Accept' on an invite, nothing would happen (ie no prompt, failure etc), the invite would just stay there without response. Now it's asking me if I want to link it with one of two different calendars I have, both of which I've verified under the calendar on Thunderbird that it isn't associated with an email address (has the yellow bar at the top saying if you want to use this calendar to store invitations you need to associate with an email address).

I can't think of what to do for next steps for troubleshooting, any thoughts?

Asked by rfullerton 2 years ago

Answered by christ1 2 years ago

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UNREMOVABLE "More Tools" and "Extensions" Icons

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying i… (read more)

The latest update added persistent "More Tools" and "Extensions" icons on the top right of Firefox. Usually, by clicking "Customize Toolbar" I could remove any annoying icon that I don't want to persistently see, but it would seem that Firefox DISABLED the ability to remove these annoying icons. Please let us continue to customize our own toolbars and allow us to remove unwanted icons.

Asked by sawifi5774 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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No Prompts for Microphone permission

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the websit… (read more)

Hello, when I'm on a website that could use my microphone or camera, I am not getting the prompt to ask for permission to use them. I have tried manualy giving the website permission in CTRL-I website settings. But that did not fix it. I have tried the same websites in google chrome, and my mic works then.

Asked by hendleyjon 2 years ago

Answered by hendleyjon 1 year ago