Mozilla keeps saying they can't reach my server.

I have had Mozilla for years. My computer was cleaned. I now have aol as well as verizon. I need my server to transfer my email ([edited from public] @verizon.net) bac… (read more)

I have had Mozilla for years. My computer was cleaned. I now have aol as well as verizon. I need my server to transfer my email ([edited from public] @verizon.net) back into Mozilla.

Asked by ld.schumacher 3 months ago

Last reply by Toad-Hall 3 months ago

Calendar View Events limited to max 1 year, no more option to view All events, in versions 118 and above

In every version from 118 beta to the latest, the Calendar View Events filter option is limited to max 1 year. In previous versions, there was a filter option to view All… (read more)

In every version from 118 beta to the latest, the Calendar View Events filter option is limited to max 1 year. In previous versions, there was a filter option to view All events. I need this option in filter to be re-instated because 1 year is not enough. I want to see all events to manage my calendar more effectively.

Asked by hmp 4 months ago

Last reply by Matt 4 months ago

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

why does firefox open 15 sessions in task manager when i openy have 5 windows open!! its seems rediculous the software opens 3 times the amount of windows i have open s… (read more)

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

Asked by robertmbolingiii7 3 months ago

Last reply by cor-el 3 months ago

Thunderbird Ver. 115.6.1

I installed Thunderbird 115.6.1 and it will not send or receive email. I uninstalled Thunderbird and scoured the Windows 10 Registry with CCleaner. When reinstalling Tbir… (read more)

I installed Thunderbird 115.6.1 and it will not send or receive email. I uninstalled Thunderbird and scoured the Windows 10 Registry with CCleaner. When reinstalling Tbird 115.6.1 it works until I reboot then it fails again.

I have checked the serer setting for the Incoming and Outgong servers and they are correct.

My PC goes online without a hitch with Firefox, Tor, Vivaldi, and DuckDuckGo browsers. The Internet connection is solid. Note: Firefox was misbehaving in that it would not fully open some sights. In Windows Programs and Features I found and executed a Repair function for Firefox and that solved that problem. This saved me from uninstalling, flushing the Registry, and reinstalling. I thought it may clear the Tbird problem, but it did not.

I am quite technically savvy as I used PC since they were on the market and never ask for help until I've exhausted every possible fox. This problem is one for the history books and eludes me.

Error message is that the server is not responding. eMClient email software works without a problem as does using Web mail through Firefox or another browser. Your help is most appreciated, or a link where i may download a previous version of Thunderbird. Thank you, your help is warmly appreciated.

Wayne English Wayne@WayneAEnglish.com WayneAEnglish.com

Asked by wayne97 3 months ago

Last reply by sfhowes 3 months ago

AKC.org website

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get… (read more)

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

Asked by mlcalvosa 3 months ago

Last reply by jonzn4SUSE 3 months ago

ff crashing...i feel like ive tried everything...

...and i love this product so i would love so much to solve this. thank you. link to crash report - https://crash-stats.mozilla.org/report/index/ca4e5edc-767c-44aa-bd45… (read more)

...and i love this product so i would love so much to solve this. thank you.

link to crash report - https://crash-stats.mozilla.org/report/index/ca4e5edc-767c-44aa-bd45-194e80240107

Asked by garywmendel1 4 months ago

Last reply by cor-el 4 months ago

Thunderbird keeps "not responding" off and on for up to three hours

Whenever I launch Thunderbird (Windows 10 64 bit computer) the program keeps saying "not responding" for about a minute, then unlocks for about three seconds then "not re… (read more)

Whenever I launch Thunderbird (Windows 10 64 bit computer) the program keeps saying "not responding" for about a minute, then unlocks for about three seconds then "not responding" again for about a minute and does this over and over for at least 30 minutes. If I haven't opened Thunderbird for a few days and have 10 to 20 emails to download it has taken up to three hours to download the emails and quit "not responding" off and on until it finally runs correctly. I can't use the program until it finally quits. It shouldn't take three hours to check my email. Can you help?

Asked by charleshrhyne 3 months ago

Last reply by Wayne Mery 3 months ago

Access set-up of an existing e-mail acount

? Please refer to the attached images According to the Manual Configuration, I set-up my account. First to IMAP and then a second time to POP3. Both set-ups were success… (read more)

? Please refer to the attached images According to the Manual Configuration, I set-up my account. First to IMAP and then a second time to POP3. Both set-ups were successfully tested. The first set-up (IMAP) received the more lengthy refusal when I sought to finalize it by pressing the Done button; and the second set-up received second shorter refusal. So, the question is what am I doing incorrectly? I have independently tested both the ID and the password and both are proper. Thanks for your assistance. Mark Lee

Asked by n1colina 4 months ago

Last reply by sfhowes 4 months ago

how to install Edit Email Subject (EES) to edit subject of received e-mails

I found on your website that I can edit subject lines of e-mails I received using the add on (https://support.mozilla.org/en-US/questions/1155148) . I downloaded the ad… (read more)

I found on your website that I can edit subject lines of e-mails I received using the add on (https://support.mozilla.org/en-US/questions/1155148) .

I downloaded the add on, but unfortunately the

link 'how to install' goes to ? gets me a: Not Found . The requested URL was not found on this server. (http://xenos-email-notes.simplesite.com/416814616)

Since my computer does not know what to do with the downloaded file I need help on how to install the add on. Thanks

Asked by annette.kuesel 3 months ago

Last reply by david 3 months ago

Sending of message failed

I tried sending an email to my brother containing photographs that I'd found from 65 years ago. I received a "Sending of message failed" result. The message suggested tha… (read more)

I tried sending an email to my brother containing photographs that I'd found from 65 years ago. I received a "Sending of message failed" result. The message suggested that the email was spam. It is NOT spam, it just contains photographs of my brother from 65 years ago when we lived at a house called Sunnyside. What is making Thunderbird think that it is spam? How can I overcome this false assumption?

Asked by Mike Hopkins 4 months ago

Last reply by david 4 months ago

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 1 month ago

Last reply by jonzn4SUSE 1 month ago

The little paperclip attachment button has vanished from my inbox and all my attachments have disappeared

The little paperclip attachment button has vanished from my inbox and all my attachments have disappeared. I've tried googling for a solution but I don't understand the t… (read more)

The little paperclip attachment button has vanished from my inbox and all my attachments have disappeared. I've tried googling for a solution but I don't understand the techie stuff and I need to do my tax form and information I need for it is in some of these attachements that have vanished and my husband is away and I can't reach him and I'm totally desperate. I'm in such a panic I can't think. The little red X marks where the paperclip button was but it's gone now and I just can't think how I can meet the deadline for the tax form and so much vital information has just vanished and I don't know what to do. I'm desperate I don't understand the techie stuff when I google and I don't know what to do Can anyone please help me get them back or are they gone for ever? I'm desperate I'm snowed in on the farm and no one can come to help me and I'm just in such a panic

Asked by djcooper1 3 months ago

Last reply by Ben Bonacci 3 months ago