disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 1 month ago

Last reply by Toad-Hall 2 weeks ago

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 5 months ago

Last reply by hollandmk1 1 month ago

Cannot reduce the message list pane

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS. I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected … (read more)

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

Asked by HK 2 months ago

Last reply by AnAsHe 2 hours ago

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (read more)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 3 months ago

Last reply by jonzn4SUSE 3 months ago

How do I turn off threads to ALL messages permenantly in Thunderbird?

I want to turn off ALL threads in Thunderbird. Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed… (read more)

I want to turn off ALL threads in Thunderbird.

Just the last two days TWO IMPORTANT messages (from two different people) on my computer did not display in my email feed, I only saw them by accident on my phone..

I have searched very, very many times to change the settings, but regardless of what I do, it doesn't help..

I have tried "View / Sort by / Unthreaded", it doesn't work.. I have tried to look for the "Organize Mail by Thread" in Settings, I cannot find it. I have spent SOOOO much time trying to find out about this, but not been successful... (It is NOT the first time this has happened!)

Can anyone help??

Asked by Anne Berit Olsvik 4 months ago

Last reply by graywallis 3 weeks ago

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (read more)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Asked by dg.coombes 1 week ago

Last reply by new_aged2perfection 32 minutes ago

For the error message "Unable to connect to your IMAP server..." it is unclear what server exectly.

Activity manager error message: "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IM… (read more)

Activity manager error message: "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections." The message has no data about which (out of my 10 connected) server issues it. May be should add this info to the message?

Asked by a.lanin 3 months ago

Last reply by Toad-Hall 3 months ago

Need Grouped by Sort view to be Collapsed by default, not Expanded by default.

Others have expressed this frustration, I'm here to add my voice, because what was a useful view setting has become annoying since upgrading to 115.3.1. I sort my Sent an… (read more)

Others have expressed this frustration, I'm here to add my voice, because what was a useful view setting has become annoying since upgrading to 115.3.1. I sort my Sent and other reference folders by date, then group by sort, which gave me a useful screen of emails divided into Older, Last 14 Days, Last 7 Days, Yesterday and Today. The groups were collapsed by default which was so handy.

Now, they are expanded by default. I can collapse them, but they don't stay that way. I have thousands of emails in the first (oldest) group so to get to Last 14, Last 7, Yesterday and Today is a lot of scrolling. The obvious workaround is to sort in Descending order, which I have done. I just hate when things that used to work perfectly and usefully get broken.

That said, I have cats. They break perfect, useful things all the time. I survive. I'll survive this. Just maybe add it to the bug fix to-do list? Thanks :-)

Asked by KarenM2 1 month ago

Last reply by sfhowes 1 month ago

for me - a relatively recent problem

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displaye… (read more)

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displayed. The only option now available appears to open the attached image with PHOTOS which takes longer as Thunderbird has to call photos to load the image. Also it takes longer to actually display the image. So what happened?

My current work-around to this issue is to drag/drop the attached image to my photo editor which loads rather quickly. Much faster than photos.

Asked by Rosaliy Lynne 2 weeks ago

Last reply by Tomas Seimys 2 days ago

Setting home page

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the to… (read more)

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

Asked by Wayne Knight 2 months ago

Last reply by Paul 2 months ago

Thunderbird locks up when I try to insert image

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just complete… (read more)

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just completely locks so that I have to force task to end. Until a couple of weeks ago, I was able to insert files stored on my computer or copied from browser with no problem at all. [Not talking about a signature, just an image. Emojis work fine]

Am not aware of changing anything. Running Windows 11 Home version 23H2, if that helps anyone explain what's happening. Thunderbird version 115.5.0 (64-bit)

Haven't tried un/reinstalling TBird as want first to see if there's an easier solution (have several accounts).

Asked by f0xyL-dy 6 days ago

Last reply by kmoser 1 day ago

How can I get the previous version of Thunderbird?

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going t… (read more)

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going to the view menu. My two Outlook inboxes are sorted at the bottom of my list of favorites and they cannot be moved up with my other inboxes. I had no problems with the previous version. How can I get and reinstall that version?

Asked by tim259 2 months ago

Last reply by DentDePiranha 3 weeks ago

Thunderbird crashes

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is… (read more)

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

Asked by michaelr2 4 months ago

Last reply by Red-Rob 3 days ago

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 3 months ago

Last reply by JambleScrambles 1 month ago

Website certificate ask for Certificate not working

Dear I have a problem we use certificates to authenticate user login to our corporate resources websites, and Firefox remembers the user choice for a certificate which i… (read more)

Dear I have a problem we use certificates to authenticate user login to our corporate resources websites, and Firefox remembers the user choice for a certificate which is, by the way, was wrong and denied the access i tried to forget the history and cleared the cookies but still the browser seems to remember the certificate also made sure to set the choice to "Ask for certificate" but it do not show the prompt when browsing to the website.

Asked by mfpro1 4 months ago

Last reply by Andy Lau 21 hours ago

Sorting folders

In pre 115 versions I used the "Manually sort folders" add-on to sort folders to how I want to prioritise them. I get an impression from looking at the discussions about … (read more)

In pre 115 versions I used the "Manually sort folders" add-on to sort folders to how I want to prioritise them. I get an impression from looking at the discussions about this functionality and the add-on that it will no longer be able to sort folders how I want them. Is this correct? I want my folders, and especially subfolders because that's what most of mine are, sorted to meet my needs. Have we lost that possibility and come to that why doesn't TB have it natively anyway. My use case is, for example, I have a folder called "Kept". It has stuff like tickets and booking confirmations that I'll need to hold on to for a few months. I've always had that at the top of the folder tree, not in alphabetical order way down the list. Or in my "Travel" folder I similarly to "Kept" have tickets and hotel bookings. I want that near the top too, but also, within it I want the subfolders in chronological order of trip. And so on. Alphabetical order is just not as useful to me as the priority or frequency of use for that folder,e.g. most frequently used folders near the top. Is there any way to make TB behave how I want it to?

Asked by TerryB 4 months ago

Last reply by gypsycomp 1 month ago