how to change message storage local directory back to default

I'm trying to find the proper way to revert back to the default location for local mail message storage in TB (ver 140.7.1 esr). Years ago I set my local message storage… (read more)

I'm trying to find the proper way to revert back to the default location for local mail message storage in TB (ver 140.7.1 esr).

Years ago I set my local message storage to a storage drive on my Win10 PC. I now want to move all of TB to a new Win11 PC but realize I have thing in 2 places - messages on my storage drive and everything else of TB in the default C: drive location.

If I simply change the Message Storage Local Directory back to the default path - will it move my current/old messages to the default location or do I have to manually move things (first or after?)?

I have many years and about 13Gb of email messages that I want to ensure I keep.

TIA

Asked by JimK 5 days ago

Last reply by JimK 2 days ago

why does Firefox force update during browsing.

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well. However, and there is a big but. I can be in t… (read more)

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

Asked by mattowski 4 weeks ago

Last reply by mattowski 3 days ago

Glacial loading of TB

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--s… (read more)

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--speed. Any thoughts? Regards, Dave

Asked by ddhpub 4 days ago

Last reply by ddhpub 4 days ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 4 weeks ago

Last reply by Brian Sauriol 2 days ago

ISP Blames Mozilla - No Email for 5 days Now!

Hello, Need To Know: I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, t… (read more)

Hello,

Need To Know:

I have used Thunderbird (TBird) for many years. Recently, I moved TBird data from a Dell Inspiron 530 Win 7, to Alien Arora 1250. Unfortunately, the passwords would not go, so I copy and pasted the data for 10 email addresses. All worked well, until 5 days ago when I could not log into the ISP.

Since then, 12 ISP tech support people gave me 12 different was to fix the login problem. The 'logging in' kept trying to login. The only way to stop it is to close TB and restart it. The same happens with all 10 accounts - can't login.

I followed instructions to the letter and nothing worked. Later, a tech at ISP said they have had a lot of complaints from people with Tbird and said it's Mozilla's fault. They all said they don't support Thunderbird. They only support webmail. One even suggested I delete all my cookies. Of course I'm not going to do that.

You would not believe the amount of crazy ideas I was given.

Here is the core problem:

I used both Pop and IMAP depending on the email account. TBird was great with POP and IMAP either.

I changed all the passwords as instructed. I followed the Step-x-Step settings on the ISP web site

The ISP, Rogers, took over Shaw. Rogers, I'm told, dropped support for 3rd party email clients and requires customers to create a new email on their Webmail host. Webmail is WEBmail because it is not Email.

Testing Out TBird:

  1. On the old Win 7 TBird (Ver. 68.1.1 (32-bit)) Email works with both POP and IMAP settings.
  2. On the new Rig, Tbird (V. 147.0 (64-bit)) worked for a while.

What Happens: -- Due to the issues, I set Tbird to not:, -- Check for new messages at startup -- Check for new messages every -- Automatically download new messages -- Fetch headers only

The two ISP are Rogers Rogers and Shaw <--- just redirects to Rogers. But webmail.shaw.ca still works.

My Rig with the issues: Alienware Aurora Desktop 1250 Intel i9 Ultra Nvidia RTS 5080 Memory 32 GB DDR5 Storage 2 TB SSD + 2Tb HDD Thunderbird Version-147.0 (64-bit)

Is the ISP correct, that Thunderbird may be the core problem?

Thanks for your volunteering - where would we be without you, ~r

Asked by redacted 2 weeks ago

Last reply by redacted 4 days ago

How do I keep Firefox from blocking Bluetooth?

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. Th… (read more)

For years, my Dell Latitude (Windows) laptop and devices connected to it via Bluetooth coexisted well. For this same time, I have used Firefox (latest version) only. The laptop connected to whatever Bluetooth device I was using and it worked when i used Firefox.

This changed about three months ago. According to my tech repairman, what has happened is that, although the (Windows) laptop connects with the Bluetooth devices, Firefox for some reason stopped allowing the Bluetooth signal to go through.

There has never been any notification from Firefox, never has been a way to edit a setting to allow Bluetooth to work, and no option(s) ever offered to allow Bluetooth to work.

Does anyone have a suggestion about fixing this; other than the obvious – use a different browser?

Thanks.

Asked by Txasslm 5 days ago

Last reply by Txasslm 4 days ago

Where are all my quick links?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all… (read more)

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Asked by KLSGrem 3 weeks ago

Last reply by KLSGrem 4 days ago

Bookmarks dissappear

Hi, I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard. All are gone, I wonder how I can get them back? Many thanks, … (read more)

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

Asked by cederofficial 3 days ago

Last reply by cederofficial 13 hours ago

"Always ask you where to save files" is definitely broken. Can we please open a bug report for it?

This setting, "Always ask you where to save files," is definitely broken. In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../15… (read more)

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Asked by Michael Ru 1 week ago

Last reply by Michael Ru 6 days ago

Lost shortcuts on new tab

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account o… (read more)

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Asked by gary.kruger830 1 week ago

Last reply by gary.kruger830 6 days ago

I'm done with Firefox

Firefox used to be good but it's just becoming broken garbage. I just tried the Opera browser which lets you listen to youtube with the screen locked and tab minimalised.… (read more)

Firefox used to be good but it's just becoming broken garbage. I just tried the Opera browser which lets you listen to youtube with the screen locked and tab minimalised. Something that used to function on Firefox but is now just another broken feature. Not to mention that for over a year now the comments haven't been loading on youtube videos, which I posted on here all the way back then and got no response. Time to put this useless garbage in the trash can...

Firefox does not store proxy credentials

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials ag… (read more)

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials again.

How can I store the proxy credentials persistently?

Asked by feklee 19 hours ago

Last reply by feklee 8 hours ago

How to disable items in the right-click menu in Firefox

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Op… (read more)

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

Asked by sweet0670 19 hours ago

Last reply by sweet0670 11 hours ago

How can I restore my prevoius Firefox tabs after this error in session file error?

This problem has been covered in this forum before. However, the various solutions have not worked for me because it seems my backup previous.jsonlz4 was corrupted. I did… (read more)

This problem has been covered in this forum before. However, the various solutions have not worked for me because it seems my backup previous.jsonlz4 was corrupted. I did exit Firefox normally, but I am not sure because I have been using multiple different browsers in recent months.

This is what happened this morning: my Firefox on Mac OSX was closed normally, and I rebooted the MacBook. Afterwards, I could not restore old tabs because "Recently Closed Tabs" and "Recently Closed Windows" are greyed out.

I tried copying recovery.jsonlz4 from the last folder and putting it into the main folder as sessionstore.jsonlz4, then reopening Firefox. Still have no restored tabs. Here was the surprise, which I do not know how to interpret.

I just checked some files and found this error message in sessionrestore-logs folder:

1770888233416 SessionStore ERROR SessionSaver write() rejected with error: Error: SessionFile is closed(resource:///modules/sessionstore/SessionFile.sys.mjs:424:29) JS Stack trace: write@SessionFile.sys.mjs:424:29 write@SessionFile.sys.mjs:47:32 _writeState@SessionSaver.sys.mjs:375:29 _saveState@SessionSaver.sys.mjs:308:17 _saveStateAsync@SessionSaver.sys.mjs:354:10 saveStateAsyncWhenIdle@SessionSaver.sys.mjs:194:14 requestIdleCallback/<@Timer.sys.mjs:180:15 observe@AsyncShutdown.sys.mjs:570:17

Asked by RJ Thomas 1 day ago

Last reply by RJ Thomas 10 hours ago

Make Thunderbird the default on my android 14 phone

How do I make Thunderbird the default app on my Android 14 phone? It is not in default apps or in the settings menu in Thunderbird on in Apps under the Android settings. … (read more)

How do I make Thunderbird the default app on my Android 14 phone? It is not in default apps or in the settings menu in Thunderbird on in Apps under the Android settings.

Asked by Tom In Ga 6 days ago

Last reply by Tom In Ga 6 days ago