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Hello,

How come the latest UPS messages are coming to me in Spanish? I do not know Spanish and want my searches to be in english. The following search is an example that I can not read 1ZW13F251358101292. Please no Spanish,

John Knoll

PS I do have search account with you in English. english please!

I always use the china version.I know the account is diff for accounts.firefox.com. Yesterday maybe a auto update, I have to relogin my account , and the login page is accounts.firefox.com which I can't change. I tried reinstall different version exe, it didnt work. The account login page all redirect to accounts.firefox.com

more： I still can login accounts.firefox.com.cn use website, and I'm sure the account is correct.

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Hi, I am a new Firefox user. Since installing the browser, I have not been able to copy and paste data. I get the message:"Use shortcuts keys. Your browser can't access the clipboard, so use these shortcuts: Ctrl+X, Ctrl+C, CTRL + V". Unfortunately, shortcuts do not work either. I checked also Copy: Ctrl+C or Ctrl+Insert (Mac: Command + C) Paste: Ctrl+V or Shift+Insert (Mac: Command + V) Cut: Ctrl+X or Shift+Delete (Mac: Command + X) but this is only for Mac. So nothing is working. What is the other option to make shortcuts available?

Thank you, Aneta

Suddenly, in last period I cannot open forms for verification, KYC precodures, chat windows. I deleted cookies from Mozilla settings but I lost all saved sites autmomastci access and I should install again, but nothing changed in forms for verification, KYC precodures, chat windows, are opened and close after one second,something do not allow to be appeared in screen. I tried icognito mode as customer support of a saved site told me but nothing changed. I scanned my pc with virus software installed but nothing appears as problem. What I must do in order to see again my favourite site forms and chat windows? I use Win 10, and latest Mozill version.

перестало работать анимация(flash) в безопасном режиме работает хорошо. в обычном не хочет. т.е. когда в google ищешь картинку, кликаешь на картинку а она не открывается. так же и на других сайтах не работает те или иные функции. Как быть и что делать? переустанавливать не хочется браузер, много информации открыто. и долго потом восстанавливать.

I’m on Windows (latest updates) and using the most recent version of Firefox. Whenever I try to play YouTube videos, they either buffer indefinitely or won’t load at all. I’ve already tried:

   Clearing cache and cookies

   Disabling all add-ons and extensions

   Toggling hardware acceleration

   Creating a new Firefox profile

   Uninstalling and reinstalling Firefox from scratch

   Checking DRM settings (Widevine)

   Updating my graphics drivers

   Temporarily disabling antivirus/firewall

   Flushing DNS and trying a different DNS

None of these steps solved the problem. YouTube works fine in other browsers on the same system. I’d appreciate any suggestions or help to fix this. Thank you!

When dragging or selecting a tab it forcibly moves it to the end of the tab bar.

As it would if you pressed move tab to the end, But without actually selecting it. Not sure why it's doing this and nothing is selected and it didn't happen before the update. And it only happens every once in a while.

In the latest version 137, I've detected an error when uploading/attaching any file to a website. The error occurs when browsing files on the computer. When you click on a folder that's a shortcut, Firefox attaches it as a .lnk. Double clicking on the folder doesn't work To fix this, I have to right-click and open it. That way, I can navigate to the files in the folder.

Firefox version 137 browser update gives errors in web application when submitting form - ns_error_net_empty_response, and does not load js libraries - NS_binding_aborted

I'm getting constant crashes with my browser getting the crash reasons EXCEPTION_ACCESS_VIOLATION_READ EXCEPTION_BREAKPOINT

bp-ca567c36-1525-4fea-a203-726240250403

bp-3d0504eb-70ae-4fd2-ba61-2d00b0250403

bp-9ac6b23d-8845-41f0-ac77-ff48c0250403

bp-a27c0adb-29f0-42e3-af96-fdc2b0250403

bp-a0c9a1be-a9a8-4401-8914-6e5c70250403

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