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... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbird and restart it, the same problem returns and I have to start over.

As this causes Thunderbird to lose all customizations to folder display, column displays, color badges, etc, and requires Thunderbird to download all message headers in my 6 email accounts, it's wasting a ton of my time.

All the accounts are still intact and it even says it's downloading email for each inbox on startup, I just can't see any of it because there's no folders displayed on the left side-bar.

And mind you, this was just a "upgrade"... when I tried to migrate my default profile to another computer (new workstation) it wouldn't load the proper profile without doing the -p flag on the executable and then after, has this same problem where it first displays proper accounts/folders but then on restart loses it all.

Luckily I found another users post online about deleting those internal cache/config files (for a completely unrelated problem with an older version of tbird) or I'd have been completely stuck.

Anyone have any suggestions on migrating BACK to the previous most stable build of pre "Supernova"? This thing isn't fully baked IMO.

And also, is there a better way to submit massive errors like this to the developers?

Thanks...

Hi

I have a setup with my machine where I use different user accounts for different purposes as this helps me manage a large number of different applications and setups. I want to use the same Thunderbird profile for each of these users as I am the same physical person, these are logical users not different people, and therefore the profiles will never be in use simultaneously.

Research on the internet suggests that this can be done by copying the Thunderbird profile to a globally accesible directory and then using the Profile Manager to point profile.ini to the global profile. I have done this but when I try to launch Thunderbird from a different user I get a message box saying 'Thunderbird is already running, but it is not responding. The old Thunderbird process must be closed to open a new window.'. If I click on 'Close Thunderbird' the message reappears. I have confirmed in the Task Manager that the Thunderbird process is not running.

Strangely, if I launch Thunderbird from the command line version of the Profile Manager Thunderbird launches with the correct profile and appears to work fine. A forum post suggested deleting the parent.lock file in the profile and doing this does allow Thunderbird to launch with the correct profile but then I get error messages saying it could not load the message summary as it's too big.

I have looked at this link here but it's not clear what is meant by 'have each user "move it" using the profile manager'. There is no move option in the Profile Manager (as launched from the command line), just Create Profile, Rename Profile (which I've tried as another user with the same problem suggested) and Delete Profile.

Here is my current profile.ini for the users that won't launch Thunderbird.

[Install8216C80C92C4E828] Default=C:\ProgramData\Thunderbird Locked=1

[Profile2] Name=MarkDevelopment IsRelative=0 Path=C:\ProgramData\Thunderbird

[Profile1] Name=default IsRelative=1 Path=Profiles/uzxtlmbg.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/hcw0nqcr.default-release

[General] StartWithLastProfile=1 Version=2

Any help would be greatly appreciated.

I am using Thunderbird 115.2.0 (64-bit)

I just want all of my folders and sub-folders to have the same display columns! With 115, you can change any folder or sub-folder to any column organization you want, but I want them all the same. 115 changed my display columns - why couldn't you leave them alone, Thunderbird??? I can go in and change them back manually, so why were they changed at all??? I don't want to have to change each folder and its child folders individually - I have a few dozen folders, most with dozens of sub-folders. I tried the "Apply columns to ..." and selected Local Folders to change them all - none of them changed! I saw the video from Castellani claiming that TB tried to make sure that upgrading wouldn't take hours to reconfigure back to a usable state, but that's obviously not true if you have more than the one or two folders shown in the video.

Mozilla/Thunderbird -- Is it so hard to leave things as they are and just TELL us there are new features available, if we want them, instead of DESTROYING our well-used setups and forcing us to come here in hopes that someone can save us from hours of tedium just to be productive again?

Thanks to anyone who can save those of us who just want our setups back the way they were!

So, I'm helping my mom out with transferring emails from one gmail account to another.

I'm successfully able to import the .mbox files from the googletakeouts folder into the thunderbird account that is linked to her gmail through Pop, (not IMAP), using an older version of thunderbird (102.9.1) [since the new version you can't import .mbox files - kind of a deal breaker if you're trying to do massive email migrations because google has decided that .mbox files is the cleanest way to do it, but boy am i so grateful this actually worked].

On thunderbird I see all ~112,000 emails all nice and pretty in the local files. So I then in select all and move all the emails into [Inbox]- bam no problems...but now when I go into the gmail account in the chrome browser I don't see them. IMAP and POP are enabled on the account, they're also not in the [All mail] folder. They just aren't there. I've quit thunderbird and restarted, and did the same to the gmail account. Switched the SMTP port for thunderbird from 465 to 587. Nothing

TLDR - I can pull the emails up in thunderbird no problem. But i don't see them in the gmail inbox. Do I change server type from POP/local storage to IMAP? what's the fix boss

much appreciated!

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vodafonemail.de from Thunderbird . With imap.web.de there has been no problem. Strangely, it is possible to send emails via smtp.vodafonemail.de from Thunderbird although these sent emails are not shown neither in Thunderbird nor in the Vodafone email app. Incoming emails are properly shown in the Vodafone email app but not in Thunderbird.

Restore previous tabs stopped working after updating to 117.0.1, browser launches the home page instead. Settings unchanged since previous install (see screenshot). OS Win10.

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

I have A LOT of problems with FF since the last couples of updates. It started around two months ago and after one of the updates (and FF has constant updates which is pretty annoying) the browser immediately starting getting really slow and buggy. The browser keeps crashing constantly, is slow, loading websites end in "network cannot be found" notices and you need to reload pages all the time to get them to load, videos play in the background by themselves on saved tabs without being activated or started.... The redesign of the menu some time back, btw, have gone to worse as it's now more difficult to find the active tab than before.

I've followed all instructions to try and resolve it and nothing works. I have no virus or downloads on the system so this is not the cause. Plugins activated or not activated makes no difference. Changing settings in FF to whatever suggested makes no difference, using about: to change settings makes no difference.

The browser has really turned almost unusable.

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 9/17/23 Protection Event Time: 10:05 PM Log File: e55f632c-55c7-11ee-9964-c0335ec686ce.json

-Software Information- Version: 4.6.2.281 Components Version: 1.0.2131 Update Package Version: 1.0.75413 License: Premium

-System Information- OS: Windows 10 (Build 19045.3448) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: IP Address: 64.190.63.111 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

Is Mozilla Firefox using SEDO GmbH, sedo.com?

-- You can lead a horse to water, but you can't make 'em think!

Dear Firefox Support Team,

I am writing to seek assistance with a technical issue I've encountered while implementing a backdrop filter and animation on a navigation bar.

To provide some context, I have incorporated a backdrop filter effect on our navigation bar, accompanied by a translateX animation to reposition it smoothly. However, when testing the website in Firefox, I have noticed a noticeable choppiness in the animation performance. This issue persists on both desktop and Android devices.

To help you better understand the problem, I have included a screenshot, so you can see the issue.

I would greatly appreciate any guidance or suggestions you may have on how to address this problem and improve the performance of the backdrop filter and animation in Firefox.

For your convenience, here are the relevant links:

   Live Site URL: https://ohsorrow.me/Space-tourism-website/
   GitHub Repository: https://github.com/OhSorrow/Space-tourism-website

Your expertise and support in resolving this matter would be invaluable to our project. Thank you in advance for your time and assistance.

Sincerely, Aram

Recently I activated 2FA on Firefox. I scanned the barcode by Google authenticator, to make it my code generator.

I'm now trying to enter Firefox on my laptop. After typing my password, when I try to enter one of the generated Google Authenticator codes, I constantly get a response "Invalid code".

I had to use one of the backup codes (out of the 8), and managed to enter my account on the laptop, but none of the logins and passwords were found there (it's empty).

My first question is why does Firefox reject the codes received from Google Authenticator (do I have to cancel my 2FA and define it once again? but I did everything by the book, with GA, and it seemed fine the other day).

My second question: I finally managed to enter my account with one of the eight backup code. Why are there no passwords etc? Aren't they automatically drawn from my usual (existing) account?

The laptop runs Win 10. I installed the 2FA on my main computer, which runs Win 11.

Thank you very much in advance, Eldad

I have a number of pinned tabs, which occupy a lot of space.

I'm looking for something like a drop down menu to the left of the tab bar for only pinned tabs, which would then eliminate there display on the tab bar. Kinda like a pinned tab bookmark button.

I'd prefer it on the tab bar, but I guess a toolbar button would do.

Few days ago, some of our clients and few (not all) internal PC are get stucked on a PR_CONNECT_RESET_ERROR on our website. Only on 117 windows version (118 developer version and 119 nightly seems ok). We tried to repair firefox, it works on 95% but we can't ask our client to do this. It works on Chrome & Edge.

We running out of ideas : - we only accept TLS 1.2 / 1.3 - checking CSP - Both IIS and Apache are not working - Firewall are not blocking

Firefox browser on Android is not opening mail apps when clicking Mailto link. Screen goes blank. No action. Firefox laptop browser works fine, opens mail app when Mailto link is clicked. Picture shows "President" highlighted in orange...this means the link was clicked but the browser didnt execute the send email command, so no mail apps opened. Used Chrome on this link and it opened a window with several mail app options.

cannot send email. Can receive email fine. l cannot respond, forward, or send new email. I checked settings, and they seem to be correct. It suddenly started this a few days ago. When sending, icon indicates sending, but get this box:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <END-OF-MESSAGE>: End-of-data rejected: user smtprelay service AUP suspended. Please check the message and try again."

Now what?

Just updated to v115.2 and all my messages have disappeared - all folders listed but empty. New emails have downloaded but do not appear in Inbox which is likewise empty. I navigated through Users file to Mail and files seem to be intact. Should I remove update and hope older version will populate the folders? I'm running Windows 10 v22H2 and installed update KB4023057 just prior to v115.2 update.

I have random Tab crashes in Firefox when running UI tests with TestComplete. TestComplete proviedes a dmp file. After analyzing with WinDbgPreview it provides an error with the xul.dll:

Attempt to read from address ffffffffffffffff

PROCESS_NAME: firefox.exe

READ_ADDRESS: ffffffffffffffff

ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: ffffffffffffffff

IP_ON_STACK: +0 00000004`08bfd328 a807 test al,7

FRAME_ONE_INVALID: 1

STACK_TEXT: 00000004`08bfd190 00000004`08bfd328  : 00000004`08bfd328 00000000`80004005 00000000`0000000b 00000000`ffffffff : xul+0x12c298 00000004`08bfd198 00000004`08bfd328  : 00000000`80004005 00000000`0000000b 00000000`ffffffff 00000131`e0fece38 : 0x00000004`08bfd328 00000004`08bfd1a0 00000000`80004005  : 00000000`0000000b 00000000`ffffffff 00000131`e0fece38 00000004`08bfd328 : 0x00000004`08bfd328 00000004`08bfd1a8 00000000`0000000b  : 00000000`ffffffff 00000131`e0fece38 00000004`08bfd328 00000131`e0a22260 : 0x80004005 00000004`08bfd1b0 00000000`ffffffff  : 00000131`e0fece38 00000004`08bfd328 00000131`e0a22260 00000000`00000000 : 0xb 00000004`08bfd1b8 00000131`e0fece38  : 00000004`08bfd328 00000131`e0a22260 00000000`00000000 00001bab`405866c0 : 0xffffffff 00000004`08bfd1c0 00000004`08bfd328  : 00000131`e0a22260 00000000`00000000 00001bab`405866c0 ffffffff`ffffffff : 0x00000131`e0fece38 00000004`08bfd1c8 00000131`e0a22260  : 00000000`00000000 00001bab`405866c0 ffffffff`ffffffff 00000131`e0a22268 : 0x00000004`08bfd328 00000004`08bfd1d0 00000000`00000000  : 00001bab`405866c0 ffffffff`ffffffff 00000131`e0a22268 00000004`08bfd560 : 0x00000131`e0a22260

STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: xul+12c298

MODULE_NAME: xul

IMAGE_NAME: xul.dll

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_xul.dll!Unknown

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 113.0.0.8524

FAILURE_ID_HASH: {52fb3732-4505-68ab-d740-b92ea07f3aaa}

Followup: MachineOwner